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RBM of Alpharetta
Alpharetta, GA
5,784 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,784 reviews
July 14, 2021
Wow-what an amazing experience... Dan Berry was fantastic to work with and helped us from the initial conversation, test drives, selecting the right model, facilitated a quick and painless buying fantastic to work with and helped us from the initial conversation, test drives, selecting the right model, facilitated a quick and painless buying experience. My daughter had to complete the financing, delivery, emptying the old car, and packing the new car within 2 hours to allow her to be at Grad School commitment in Birmingham. Dan was there all the way and made it happen with the utmost professionalism and outstanding customer service. The wow factor really comes in when you understand that we called Dan at 5 pm on Saturday to inform him we wanted to buy the car but needed the transaction completed by noon on Monday. This is no small feat but he made it happen with a smile. We are loyal RMB customers and this experience did not disappoint. Looking forward to buying another SUV with RBM and Dan. More
by Lawalden24
July 14, 2021
I just wanted to say I had a very wonderful experience at this dealership Reza did a wonderful job. I would Definitely purchase again from Reza!!! this dealership Reza did a wonderful job. I would Definitely purchase again from Reza!!! More
by rickymceachin
July 14, 2021
This was my second car I have purchased through Reza and he makes the experience simple and issue free. He is very prompt on answering any questions that came up along the way! I would definitely recommend he makes the experience simple and issue free. He is very prompt on answering any questions that came up along the way! I would definitely recommend Reza to anyone in the market for a new car!! More
by Rourkey42
July 13, 2021
The staff at RBM was friendly, knowledgeable and went out of their way to make my experience an enjoyable one. Mark Higgs took the time to talk to me about my driving preferences so he could put me in a car of their way to make my experience an enjoyable one. Mark Higgs took the time to talk to me about my driving preferences so he could put me in a car that would compliment my driving style. This extra time and commitment to customer service was appreciated more than I can express. Thanks, Mark. See ya in 3! More
by Shwatkins00
July 13, 2021
Mark is very knowledgeable about cars and did an amazing job guiding us make the right choice for our family car. We highly recommend Mark! job guiding us make the right choice for our family car. We highly recommend Mark! More
by Pallavighole
Employees Worked With
Ramona Razavi, Mark Higgs
July 12, 2021
5* all around for (Professionalism, Great customer care, superb people skill and very knowledgeable). John, I appreciate you and it was great doing business with you. Frankly, you are the best at RBM. Thank superb people skill and very knowledgeable). John, I appreciate you and it was great doing business with you. Frankly, you are the best at RBM. Thanks a bunch Dr. E. More
by Esther Souffrant
Employees Worked With
John Sauer
July 11, 2021
You get what you paid for , loved the whole environment and it was fun dealing with Andy , he didn’t had to do much to make the sell cause he knew I want that red interior 😉 and it was fun dealing with Andy , he didn’t had to do much to make the sell cause he knew I want that red interior 😉 More
by Drbk16
Employees Worked With
Andy Sayers
July 10, 2021
Dan was very accommodating, patient, and knowledgeable on the vehicles we purchased. He was transparent and honest and made the process of purchasing a vehicle as smooth and stress-free as possible. I would the vehicles we purchased. He was transparent and honest and made the process of purchasing a vehicle as smooth and stress-free as possible. I would highly recommend Dan to anyone looking to buy or lease a vehicle. More
by Savanna Quale
Employees Worked With
July 10, 2021
I had a great experience with purchasing my 1st Mercedes Benz. Andy Sayers gave me great service. I will tell all of my friends and family to go see Andy. Ramona Razavi is the finance manager and she explai Benz. Andy Sayers gave me great service. I will tell all of my friends and family to go see Andy. Ramona Razavi is the finance manager and she explained everything to me and she did not pressure me to buy any Warrantee. But she explained to me the pros and cons to get pay for the extended warranty. I purchase it because I saw the value in having one More
by Glenn.rhodes
Employees Worked With
Ramona Razavi, Andy Sayers
July 10, 2021
Vadim was knowledgeable and thoughtful. He created a comfortable experience and with zero pressure and found us the perfect vehicle. Shout out to Lizzy/Roberto! comfortable experience and with zero pressure and found us the perfect vehicle. Shout out to Lizzy/Roberto! More
by easy way
