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RBM of Alpharetta
Alpharetta, GA
5,784 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,784 reviews
July 10, 2021
Jeff was great and went above and beyond to accommodate our requests. We could not be happier with the entire experience. Most of the time you are at a dealership for hours, but not at RBM Alpharetta. The our requests. We could not be happier with the entire experience. Most of the time you are at a dealership for hours, but not at RBM Alpharetta. The process was seamless. More
by Kimrh23
July 06, 2021
Andy Sayers was very calm, nice, and made the purchase experience very pleasant. This was the most peaceful car purchasing experience we have ever had. experience very pleasant. This was the most peaceful car purchasing experience we have ever had. More
by oluseunb
Employees Worked With
Andy Sayers, Roberto Manzur
July 04, 2021
We have been looking for this particular type truck for several months. When it appeared on- line I called the dealership to speak to a “live person” not just internet verbiage ! John Sauer was the “live several months. When it appeared on- line I called the dealership to speak to a “live person” not just internet verbiage ! John Sauer was the “live person” I talked with about the truck. He was very polite and knowledgeable . We live 2-plus hours from Alpharetta and needed a window-of-time appointment to see the truck. John was very accommodating in making a time available which met our time frame. After deciding to buy the truck he continued to be helpful in getting everything ready while I wrote the check and signed all the paperwork (My husband had already left to return to Alabama for another appointment and left me to finalize everything ! ! ! ). Would recommend the salesperson and the dealership to all our friends and family ! ! More
by Jstiefel2@aol.com
Employees Worked With
John Sauer
July 04, 2021
It is always well appointed. Attention to details in all areas I've seen and have occupied. Every one is friendly and courteous and at ease. areas I've seen and have occupied. Every one is friendly and courteous and at ease. More
by esmackall
Employees Worked With
July 03, 2021
Professional, courteous, knowledgeable team. Great communication throughout the entire processs. I would recommend to others. Jeff Twiggs provided A1 service. Exactly the car I wanted. communication throughout the entire processs. I would recommend to others. Jeff Twiggs provided A1 service. Exactly the car I wanted. More
by SanForrest
Employees Worked With
July 03, 2021
Andy was so easy to work with, very professional and courteous! Absolutely no pressure to buy, a very likeable guy who made our experience such a pleasant one! Everyone we encountered at RBM was terrifi courteous! Absolutely no pressure to buy, a very likeable guy who made our experience such a pleasant one! Everyone we encountered at RBM was terrific. Olivia was especially helpful explaining all the technology since I hadn't bought a new car in 12 years. Roberto in Finance explained everything in simple terms and was fun to work with! We are SO happy with our purchase. I would highly recommend that you ask for Andy Sayers when you walk in the door!! More
by S.glenn.farris
Employees Worked With
Andy Sayers, Roberto Manzur
July 03, 2021
It’s always a great experience when I bring my car to RBM of Alpharetta for service. My service advisor Steve Byrd is the best! Steve is professional, knowledgeable, and always patient with my questions an of Alpharetta for service. My service advisor Steve Byrd is the best! Steve is professional, knowledgeable, and always patient with my questions and concerns. More
by Stella
Employees Worked With
Steve Byrd
July 03, 2021
Very professional. Made my purchase seamless. Sid was easy to work with! easy to work with! More
by Angela H.
July 02, 2021
Amazing service!!!! Salesman was on top of everything I needed. Very happy with my purchase and will refer my family and friends to Jeff Twiggs!!! needed. Very happy with my purchase and will refer my family and friends to Jeff Twiggs!!! More
by lswwolfe02
