Back

RBM of Alpharetta

Alpharetta, GA

5.0
5,784 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Contact Dealership

345 McFarland Parkway

Alpharetta, GA

30004

Directions

By Type

Showing 5,784 reviews

June 25, 2021

Dan Berry was amazing to deal with! We are certain we will be back to work with Dan again. He was very professional, easy to work with, and gave us superior personalized service. Will be recommending h More

by kmb0968
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2021 -

RBM of Alpharetta responded

Hello, kmb0968! We are so glad to hear that Dan was able to provide you with an excellent buying experience. Your complete satisfaction is our first priority, so please let us know if there is anything else we can do for you. We look forward to seeing you again in the future! Happy driving, RBM of Alpharetta

June 24, 2021

They were very attentive to my needs, very professional and helped me find exactly what I was looking for. I highly recommend to anyone looking to buy a car!! More

by oakoak173
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Alder
Jun 26, 2021 -

RBM of Alpharetta responded

Thank you, oakoak173! We really appreciate the kind words and thank you for your business. We're delighted to hear that Rich could provide you with a great buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

June 22, 2021

Dan Berry is the reason we have and continue to purchase our sixth Mercedes from RBM. Professional, knowledgeable, friendly and personable, that's Dan! More

by pjberger1
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Manzur
Jun 23, 2021 -

RBM of Alpharetta responded

Thank you pjberger1 for your continued loyalty and business! We hope that Dan and the rest of our dealership can continue to delight you. We appreciate you taking the time to share another great experience with us and look forward to seeing you again in the future. Happy driving, RBM of Alpharetta

June 21, 2021

Jeff is very knowledgeable about the product and provides excellent customer service. More

by Betty Roby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Cates, Roberto Manzur
Jun 23, 2021 -

RBM of Alpharetta responded

Thank you very much Betty Roby! We are grateful for the kind words and we thank you for your business. RBM of Alpharetta is delighted to hear that Jeff could provide you with a professional, and engaging buying experience. Your complete satisfaction is our priority, and we do what we can to make the buying experience the best it can be! Sincerely, RBM of Alpharetta

June 21, 2021

Very easy process!! Andy is very knowledgeable and is a pleasure to work with. More

by Christytabacchi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Sayers
Jun 23, 2021 -

RBM of Alpharetta responded

Thank you, Christyabacchi! We really appreciate the kind words and thank you for your business. We're delighted to hear that Andy could provide you with a great buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

June 18, 2021

I contacted Kim Cates in the RBM’s Service Department to order mats for the Maybach I purchased recently from another dealership. I have known Kim for many years from her time at ACC where, as Service Advis More

by JT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Cates, Rich Alder
Jun 21, 2021 -

RBM of Alpharetta responded

Hello, JT! We are thrilled to hear that Kim and Rich provided you with the high-quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best!

June 18, 2021

Steve Byrd is the best. He always ensures that I get premium service each visit. He is personable and friendly oh and professional too. This dealership is the place to do business. More

by rcolegray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Favini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Leavy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Byrd
Jun 21, 2021 -

RBM of Alpharetta responded

Thank you very much rcolegray! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Steve took excellent care of you during your visit and we look forward to seeing you again soon! Happy driving, RBM of Alpharetta

June 17, 2021

We have bought 2 cars from Jeff Twiggs at this dealership. He is so friendly, honest and enthusiastic whenever we deal with him. We are more than pleased and wouldn’t hesitate to refer friends and More

by linda.pieniniemi
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andrei Bucatari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daren Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramona Razavi
Jun 18, 2021 -

RBM of Alpharetta responded

Hello linda.pieniniemi! Thank you for your continued loyalty and business! We hope that Jeff and the rest of our dealership can continue to delight you. We appreciate you taking the time to share another great experience with us and look forward to seeing you again in the future. Happy driving, RBM of Alpharetta

June 17, 2021

We just purchased our 3rd Mercedes from RBM of alpharetta, thanks to Andy.. for always being efficient, well tuned to our needs and his sound knowledge about Mercedes Benz all the three times! More

by Dasricha17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Sayers
Jun 18, 2021 -

RBM of Alpharetta responded

Hello Dasricha17! Thank you for your loyalty and business! We hope that Andy and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta

June 16, 2021

Vadim helped me buy my dream car(A220). The whole process was pretty clear and easy. I am glad to meet vadim at RBM OF ALPHARETTA. Thanks for the umbrella. More

by akhiltalla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2021 -

RBM of Alpharetta responded

Thank you, akhiltalla! We really appreciate the kind words and thank you for your business. We're delighted to hear that Vadim could provide you with a great buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving and look forward to seeing you again soon! Sincerely, RBM of Alpharetta

...
193
...