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RBM of Alpharetta
Alpharetta, GA
5,810 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,811 reviews
June 03, 2021
Andy was a great sales man. Very cooperative with great communication and follow through.. really felt that I chose the right people for the right truck. communication and follow through.. really felt that I chose the right people for the right truck. More
by Wallauremodeling
Employees Worked With
Andy Sayers
June 03, 2021
Just purchased an SL450 from Sheaffer Cheek. This was my 2nd purchase from Sheaffer and was fast and seamless both times. Sheaffer made the process easy and took care of everything I asked of him and more. 2nd purchase from Sheaffer and was fast and seamless both times. Sheaffer made the process easy and took care of everything I asked of him and more. Everyone at the dealership is great. Before I came to my senses for this purchase, I spent at least 10 hours at the local BMW dealer trying to purchase a vehicle. I was given misinformation and held hostage in the dealership for many hours and had to go back 2 or 3 times. I finally decided no car is worth that kind of treatment by a dealer. RBM Alpharetta is the complete opposite; an honest and efficient transaction. Thanks Sheaffer and RBM! More
by tomgwaltney
June 02, 2021
Super helpful- made buying experience quick and easy!! Will revisit for sure when the need arises! Reeza went about and beyond to help us. Much appreciated Will revisit for sure when the need arises! Reeza went about and beyond to help us. Much appreciated More
by Lsermonet
Employees Worked With
June 01, 2021
Both Reza.. And RBM of Alpharetta are really good. They know how to take care of customers. I am appreciative of their above and beyond efforts. Five Stars. Thank you. know how to take care of customers. I am appreciative of their above and beyond efforts. Five Stars. Thank you. More
by Thomas
May 31, 2021
Mark and the entire team at RBM of Alpharetta were very helpful throughout the entire process. We highly recommend this dealership. Thank you for everything! helpful throughout the entire process. We highly recommend this dealership. Thank you for everything! More
by MichaelM
Employees Worked With
Ramona Razavi, Mark Higgs
May 31, 2021
Jeff took his tome to make sure I understood everything about my new SUV, the financing, and more. I had a great experience from beginning to end. about my new SUV, the financing, and more. I had a great experience from beginning to end. More
by Latoyatolefree
May 31, 2021
Had very good experience and completely satisfied with the car which I brought. Explained all the details about the car. Definitely recommend to my friends. the car which I brought. Explained all the details about the car. Definitely recommend to my friends. More
by harish
Employees Worked With
Mark Higgs
May 30, 2021
I was lucky to be connected to John Sauer the day I called RBM Alpharetta. He found the perfect GLS 580 that would be delivered to the RBM dealership the following week, sent me all details on t called RBM Alpharetta. He found the perfect GLS 580 that would be delivered to the RBM dealership the following week, sent me all details on the car within minutes and it made me so comfortable that I put a deposit on the car that day! The following week, as promised, I found my car in the showroom ready to go! Both Chad Boling and John Sauer gave me detailed instruction on the car’s new features and when I drove it off the lot I knew I had made the right purchase. I am loving my new GLS 580! I would definitely recommend John Sauer to my friends. He made the whole process vey smooth and easy. Thank you! More
by Sandy Springs Mom
May 30, 2021
Gwen was great through the whole process. From ordering the car, totally keeping us informed throughout, until delivery of the car. Gwen was always pleasant, knowledgeable, and helpful. the car, totally keeping us informed throughout, until delivery of the car. Gwen was always pleasant, knowledgeable, and helpful. More
by lrk999
Employees Worked With
May 29, 2021
Andy was a pleasure to work with! Best salesman I have ever had! I would highly recommend Mercedes Benz Alpharetta. Top notch customer service! Thank you! ever had! I would highly recommend Mercedes Benz Alpharetta. Top notch customer service! Thank you! More
by Caroshaw67
Employees Worked With
Andy Sayers
