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RBM of Alpharetta
Alpharetta, GA
5,808 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,808 reviews
April 24, 2021
Great customer service and in particular a desire to ensure our expectations were exceeded. And they were in all aspects of our purchase Thank you Dan and Lisa ensure our expectations were exceeded. And they were in all aspects of our purchase Thank you Dan and Lisa More
by geoff.b.walker
April 24, 2021
Jeff was extraordinary awesome✊🏿✊🏿Lisa and Elizabeth Jeff was extraordinary awesome✊🏿✊🏿 Lisa and Elizabeth was super great too. Can't trade y'all for anything. Good bless y'all for everything. Thank y Jeff was extraordinary awesome✊🏿✊🏿 Lisa and Elizabeth was super great too. Can't trade y'all for anything. Good bless y'all for everything. Thank y'all More
by Eshunr
April 22, 2021
The sales process for our first Mercedez was so seamless that we were back the following week for the second one. Jeff Twiggs and his sales team did an excellent job. Thank you!! that we were back the following week for the second one. Jeff Twiggs and his sales team did an excellent job. Thank you!! More
by larakole
Employees Worked With
April 22, 2021
John Sauer is by far the most knowledgeable, credible, likable, professional, and accessible luxury car sales representative I have ever met. I will only purchase Mercedes with him as my sales representa likable, professional, and accessible luxury car sales representative I have ever met. I will only purchase Mercedes with him as my sales representative, and my related companies and I have leased or putchased many expensive Mercedes vehicles. Too bad you can’t clone him. More
by rjosepher
Employees Worked With
John Sauer
April 21, 2021
My experience with Andrei Bucatari RBM Alpharetta, Is always a pleasant experience he professional, knowledgeable and always courteous. I always drive away most satisfied. I would not purchase my vehicle always a pleasant experience he professional, knowledgeable and always courteous. I always drive away most satisfied. I would not purchase my vehicle anywhere else. More
by michael_castellana
Employees Worked With
April 21, 2021
We made an appointment with Mark Higgs for a test drive on a 2015 GMC Yukon Denali XL. Our salesman was courteous, knowledgeable and very helpful and we walked out proud owners of this beautiful vehicle. on a 2015 GMC Yukon Denali XL. Our salesman was courteous, knowledgeable and very helpful and we walked out proud owners of this beautiful vehicle. Huge thanks to Mark and his team! Marion & Christine More
by marionsct100
Employees Worked With
Ramona Razavi, Mark Higgs
April 21, 2021
This was our first Mercedes purchase! We were greeted with a professional representative who walked us through the process and options for purchasing a GLS450. Lisa Sexton was awesome going over all with a professional representative who walked us through the process and options for purchasing a GLS450. Lisa Sexton was awesome going over all the details of our car, Lisa Brennan made the financial process easy, and Dan Berry sold us on Mercedes luxury car and quality service! Thank you RBM of Alpharetta!! More
by avitari
April 19, 2021
Sheaffer does a fantastic job making the purchasing of a new vehicle very easy and quick. We are a repeat customer and will continue buying from Sheaffer. new vehicle very easy and quick. We are a repeat customer and will continue buying from Sheaffer. More
by d_daigle
Employees Worked With
April 18, 2021
I have been a customer of RBM many years, there is no other dealership that measures up to RBM!! Steve Byrd is my service technician and he is excellent, always so willing to answer all my questions and other dealership that measures up to RBM!! Steve Byrd is my service technician and he is excellent, always so willing to answer all my questions and make me feel appreciated. More
by SatisfiedCustomer
April 18, 2021
Dan was a pleasure! He did ALOT of leg work. Very kind and quick to the point. Love his enthusiasm! We drove three hours to buy a car from him we would do it again because we were treated fairly! and quick to the point. Love his enthusiasm! We drove three hours to buy a car from him we would do it again because we were treated fairly! More
by Seth
