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RBM of Alpharetta

Alpharetta, GA

5.0
5,808 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,808 reviews

August 11, 2020

Reza and RBM are amazing!!! This is the second car Reza has sold me from RBM... I totally recommend both sales and service!!! All good!!!! More

by eaglejpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramona, Kim Cates
Aug 12, 2020 -

RBM of Alpharetta responded

Thank you for your loyalty and business, Eaglejpa! We hope that Reza and the rest of our dealership can continue to delight you. We appreciate you taking the time to share another great experience with us! Happy driving, RBM of Alpharetta

August 11, 2020

First class people and operation! Vadim could not have been better to work with! Elizabeth was very patient and pleasant while explaining all of the options on our GLE 350. Everyone we dealt with did ever More

by Mike P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramona Razavi, Elisabeth Sexton
Aug 12, 2020 -

RBM of Alpharetta responded

Hello, Mike P! We are thrilled to hear that Vadim provided you with the high quality service you deserve. We want to congratulate you, again, on your purchase of a new GLE 350. If there is anything we can do with regards to your new purchase, please, let us know. Your complete satisfaction is paramount to us. Happy driving, RBM of Alpharetta

August 09, 2020

Fantastic experience buying a great vehicle. Loved the GLE 580 and they got me a deal quickly that I could live with. And got me thru finance in a flash so I wasn’t there for 2 hours. Jeff Twiggs our sale More

by darintang16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2020 -

RBM of Alpharetta responded

Thank you Darintang16 for the kind words about RBM of Alpharetta. We're delighted to hear that Jeff took excellent care of you, and made your experience fantastic. If there is anything we can do with regards to your new GLE, please, let us know. We wish you all the best! Sincerely, RBM of Alpharetta

August 09, 2020

Excellent service lady I called today and the operator on the service desk did not give me the proper help. I was very disappointed and left a message on their manager's ph More

by peng8162
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Cates
Aug 12, 2020 -

RBM of Alpharetta responded

Thank you very much Peng8162! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Kim and Reza took excellent care of you and helped turn your experience around. Please let us know if we can resolve any other concerns. Your complete satisfaction is our priority! Sincerely, RBM of Alpharetta

August 09, 2020

All the employees that we came in contact with we’re friendly. Our sale representative was knowledgeable. We drove all the way from South Carolina and had an.all around great experience More

by pwalterSC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Sauer
Aug 12, 2020 -

RBM of Alpharetta responded

Thank you, pwalterSC. We really appreciate the kind words, and thank you for your trip down to visit us. We're delighted to hear that John and the whole team could provide you with a great buying experience. Sincerely, RBM of Alpharetta

August 08, 2020

Our sales associate Vadim Russu, just did an extraordinary negotiation for us. He made the process easly and smooth. I highly recommend this dealer and Vadim. He was amazing trying to get the b More

by Abbybloch77
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Ahern
Aug 12, 2020 -

RBM of Alpharetta responded

Thank you for your continued loyalty and business! We hope that Vadim and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your great experience with us! If there is anything we can do with regards to your Infiniti purchase, let us know. Happy driving! Sincerely, RBM of Alpharetta

August 08, 2020

Kyle was great and patient salesman. He did his best to keep us in loop even with covid madness.. strongly recommend this dealership and Kyle Edson More

by Amey
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Ahern, Diane Evans
Aug 12, 2020 -

RBM of Alpharetta responded

Thank you, Amey, for the wonderful review. We are pleased to hear that Kyle took excellent care of you on your visit. Congratulations on your new car purchase! Happy driving! Sincerely, RBM of Alpharetta

August 07, 2020

David was outstanding. The overall experience was excellent. David made a point of listening to what I wanted and then made it happen. Despite challenges due to the pandemic he made it a GREAT expe More

by runsmg12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wang, Tom Ahern, Diane Evans
Aug 12, 2020 -

RBM of Alpharetta responded

Thank you, Runsmg12! We are delighted to hear that David was able to provide you with an outstanding experience at our dealership. Your 100% satisfaction is our priority, and we do want we can to make the buying experience the best for you! Happy driving, RBM of Alpharetta

August 06, 2020

I didn't plan on buying a car that day I visited RBM of Alpharetta to review a 2019 and maybe test ride a few models. I had done some research and had it narrowed down between a few models More

by anthony.eafrati
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramona Razavi
Aug 12, 2020 -

RBM of Alpharetta responded

Hello, Anthony.eafrati! We are thrilled to hear that Kyle provided you with the high quality service you deserve. Thank you for taking the time to share your experience with us. We wish you all the best! Sincerely, RBM of Alpharetta

August 05, 2020

I just bought my car and Andy Sayers at RBM Alpharetta was excellent !!! He followed up with me and guided me through the whole process . More

by flakky87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Sayers, Ramona Razavi
Aug 12, 2020 -

RBM of Alpharetta responded

Thank you, Flakky87, for the wonderful review. We are pleased to hear that Andy took excellent care of you on your visit and we congratulate you on your new car! Sincerely, RBM of Alpharetta

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