RBM of Alpharetta

Certified Pre Owned Vehicle replacement My 2014 E350 was damaged beyond repair in a front end collision. No one was injured, thanks to the safety of this vehicle. This was my second Mercedes My 2014 E350 was damaged beyond repair in a front end collision. No one was injured, thanks to the safety of this vehicle. This was my second Mercedes E class and I wanted a comparable replacement. I called Dan Berry, who sold me the E350 some years ago and that was a positive experience. I gave him my criteria, late model, low mileage and cost range. He immediately narrowed my search to 3 vehicles. Within a few days, I purchased a 2019 E300 and Dan was there to make sure it was a seamless transaction. He’s very attentive. Because I’ve received superior quality service and attention since 2005, there was no question that I would return to RBM of Alpharetta. The dealership is ultra modern and efficient. Randy Bacon (service) has always overseen any issue and given honest and professional guidance. This relationship is meaningful, and keeps me in a Mercedes. My service writer, Kim Cates, makes service trips very pleasant and convenient. I would recommend this dealership and the Mercedes brand every time! More

John Sauer is more than my family’s sales rep for the last 11 years he has become family . Where ever he goes we go ! Wouldn’t buy a car without him. It’s not only about a sale to him it’s about making s last 11 years he has become family . Where ever he goes we go ! Wouldn’t buy a car without him. It’s not only about a sale to him it’s about making sure you get everything you want and need in a car he is there through the entire process and has no problem being asked a million questions until you feel comfortable with your choice . John is amazing 😉 More

Would not trust my Mercedes Benz to anyone else! I just say repair and/or service anything that needs it and know it’ll be done right. say repair and/or service anything that needs it and know it’ll be done right. More

Always takes time to understand the situation of the vehicle and the driver. Never oversells. Kim is a rock star. Thank you Kim and RBM! vehicle and the driver. Never oversells. Kim is a rock star. Thank you Kim and RBM! More

Over the last several years it has been my good fortune to have ANDREI BUCATARI as my Service Representative at RBM of ALPHARETTA. ANDREI is very knowledgeable, professional, and courteous. He is prompt to have ANDREI BUCATARI as my Service Representative at RBM of ALPHARETTA. ANDREI is very knowledgeable, professional, and courteous. He is prompt and effective in his communications and leaves no stone unturned in insuring that he has addressed all of my questions. When I leave, I am confident that my my car has been checked and serviced thoroughly and that it is safe and ready for the road again. I highly recommended ANDREI BUCATARI! J. Brown More

The entire buying experience was amazingly fast and friendly. I have never experienced this type of customer service. I would recommend this team to everyone. friendly. I have never experienced this type of customer service. I would recommend this team to everyone. More

new sales always a great experience. I have bought many cars there and will continue too. David Wang is incredible to work with and I have referred several of always a great experience. I have bought many cars there and will continue too. David Wang is incredible to work with and I have referred several of my friends to work with him More

Awesome experience! I had a great experience working with Mark and Jeff. They were both extremely pleasant, listened to my needs and were ready to deliver. I never felt p I had a great experience working with Mark and Jeff. They were both extremely pleasant, listened to my needs and were ready to deliver. I never felt pressured into making any decisions. They communicated effectively and were clear about every step of the process which was important to me this was my first time going through the car leasing process. I will definitely be referring them both to friends and family and hope to do business with them again in the future. More

I rely on RBM Alpharetta to efficiently and expertly service my vehicle. Personnel such as Steve Byrd are reliable and friendly. I trust RBM Alpharetta to be professional and competent. service my vehicle. Personnel such as Steve Byrd are reliable and friendly. I trust RBM Alpharetta to be professional and competent. More

Without reservation this purchase experience has exceeded my expectations. Dan Berry, our sales representative, from the moment we met him to the completion of the deal was friendly, helpful, knowledgeable, my expectations. Dan Berry, our sales representative, from the moment we met him to the completion of the deal was friendly, helpful, knowledgeable, competent and professional. He earned our trust and admiration. More