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RBM of Alpharetta

Alpharetta, GA

5.0
5,806 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,806 reviews

July 16, 2020

I worked with Jeff and he was excellent and very professional throughout. I would recommend anyone looking to purchase a car to work with Jeff. More

by tim.fanning4
Recommend Dealer
Yes
Employees Worked With
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2020 -

RBM of Alpharetta responded

Thank you, tim.fanning4, for the wonderful review! We are pleased to hear that Jeff took excellent care of you on your visit. Your 100% satisfaction is our top priority. Congratulations on your new car, and we look forward to seeing you for service! Sincerely, RBM of Alpharetta

July 16, 2020

Sheaffer Cheek did a real good job letting me take my time to make a decision on the vehicle I purchased from RBM of Alpharetta. I would highly recommend this dealership and Mr. Cheek to anyone looking f More

by Charles
Recommend Dealer
Yes
Employees Worked With
Sheaffer Cheek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2020 -

RBM of Alpharetta responded

Thank you very much Charles! We are grateful for the kind words and we thank you for your business. RBM of Alpharetta is delighted to hear Sheaffer could provide you with a professional, and engaging buying experience. Your complete satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

July 16, 2020

Mr. Sauer went above and beyond my expectations!!! John Sauer went above and beyond my expectations to find me the car of my dreams. The decision making process on my part seemed overwhelming at times, More

by Judithburan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sauer
Jul 16, 2020 -

RBM of Alpharetta responded

Thank you, Jusithburan, for the kind words about RBM of Alpharetta. We're delighted to hear that John took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new car, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

July 16, 2020

You could not ask for a better dealership than RBM of Alpharetta and my service advisor Steve Byrd! He has been friend, advisor and advocate for the servicing of three of my cars now accounting for more More

by ESB
Recommend Dealer
Yes
Employees Worked With
Steve Byrd
Jul 17, 2020 -

RBM of Alpharetta responded

Thank you so much, ESB, for your kind words and business! We are so glad to hear that Steve could provide you with an excellent service experience. If there is anything else we can do for you, please, let us know. We look forward to seeing you again in the future! Happy driving, RBM of Alpharetta

July 14, 2020

Awesome leasing experience with Gwen M. This was the most seemless process I ever had at any dealership. Awesome work Gwen M. Thanks a Million!! More

by Trisha
Recommend Dealer
Yes
Employees Worked With
Gwen Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2020 -

RBM of Alpharetta responded

Thank you very much Trisha! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Gwen took excellent care of you on your visit, and we congratulate you on your new car! Sincerely, RBM of Alpharetta

July 12, 2020

Kyle Edson at RBM in Alpharetta was awesome to work with, professional, personable and delivered as promised. Very satisfied with the entire experience! Highly recommend working with him! More

by Vsm
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2020 -

RBM of Alpharetta responded

Thank you so much Vsm! We're delighted to hear that Kyle was able to provide you with an excellent buying experience. Your 100% satisfaction is our top priority, and we do what we can to make each visit the best that it can be. Congratulations on your new car! Happy driving, RBM of Alpharetta

July 08, 2020

I worked with other dealerships throughout Atlanta and Kyle was the most responsive, helpful, and easy to work with which is why I went with RBM of Alpharetta. He got back to me very quickly with a compet More

by aynsley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle
July 07, 2020

Kyle Edson is an outstanding salesperson! This is the second time that we purchased a car from Kyle at RBM of Alpharetta. He is very knowledgable and professional. It was a very positive expe More

by edeniro
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elisabeth Sexton
Jul 09, 2020 -

RBM of Alpharetta responded

Thank you, edeniro, for the kind words about RBM of Alpharetta! We're delighted to hear that Kyle and Elizabeth took excellent care of you, and made you feel welcome. If there is anything we can do with regards to your new car, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

July 07, 2020

Kyle was very helpful and answered any questions I had in a efficient manner. I would highly recommend to ask for some help from Kyle when at RBM if Alpharetta More

by dylanwfite
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramona Razavi
Jul 09, 2020 -

RBM of Alpharetta responded

Thank you so much dylanwife! We're delighted to hear that Kyle provided you with an excellent buying experience. Your 100% satisfaction is our top priority, and we strive to make each visit the best that it can be. Congratulations on your new car! Happy driving, RBM of Alpharetta

July 04, 2020

Vadim did an excellent job. I bought a used car here and they took care of me. Vadim even dive my new purchase to my house. Thanks RBM More

by Derreckn
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramona Razavi
Jul 06, 2020 -

RBM of Alpharetta responded

Thank you, Derreckn, for the kind words! We are so glad that Vadim provided you with an enjoyable buying experience, and we look forward to seeing you again in the future. Congratulations on your new car! Happy driving, RBM of Alpharetta

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