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RBM of Alpharetta
Alpharetta, GA
5,806 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,806 reviews
June 29, 2020
Just bought our second Mercedes from Jeff Twiggs, a 2020 GLC43. Have always had great service at RBM of Alpharetta. Everything was explained completely from start to finish. Would highly recommend this deal GLC43. Have always had great service at RBM of Alpharetta. Everything was explained completely from start to finish. Would highly recommend this dealership and Jeff!! More
by Sl500acf
June 29, 2020
From start to finish, this was the best car buying experience ever! Thanks to David Wang and Ramona Razavi for making the process simple. Class acts all the way! experience ever! Thanks to David Wang and Ramona Razavi for making the process simple. Class acts all the way! More
by kavcat
Employees Worked With
David Wang, Ramona Razavi
June 28, 2020
My experience with RBM of Alpharetta really deserves 5 STARS!! my sales rep Vadim Russu was an exceptionally pleasant individual to deal with. It is a rare instance now days when you are dealing with a t STARS!! my sales rep Vadim Russu was an exceptionally pleasant individual to deal with. It is a rare instance now days when you are dealing with a true professional. Thank you so much. More
by beck52
June 28, 2020
Experience with RBM of Alpharetta Dealership I had the best experience at the RBM of Alpharetta Dealership... Staff was all so amazing , knowledge Jeff Twiggs found me the car I really wanted I I had the best experience at the RBM of Alpharetta Dealership... Staff was all so amazing , knowledge Jeff Twiggs found me the car I really wanted I am very happy I will always recommend my friends and family to visit for there next purchase...Jeff made my interaction very comfortable he is the best of the best... More
by Happy Happy
June 28, 2020
Best car buying experience ever Everyone was kind and professional, people toke their time to explain everything. Your people made the difference. We hope to become a return customer Everyone was kind and professional, people toke their time to explain everything. Your people made the difference. We hope to become a return customer. We are going to recommend John to our friends and family. More
by JIm C
Employees Worked With
John Sauer
June 27, 2020
You don’t normally hear raves about a dealer that didn’t get your business but Gwen Moss was THAT amazing! She understood my needs and gave me every reason to buy from her. I’m just a beemer guy. get your business but Gwen Moss was THAT amazing! She understood my needs and gave me every reason to buy from her. I’m just a beemer guy. More
by djshuman
Employees Worked With
June 25, 2020
Best Buying Experience I've ever had Sheaffer made this the best buying experience we've ever had. He made sure all the details were covered and quickly. I'd strongly recommend Sheaffer f Sheaffer made this the best buying experience we've ever had. He made sure all the details were covered and quickly. I'd strongly recommend Sheaffer for another customer, as he took care of our needs, but also went out of his way to ensure the experience was first class. More
by clint.erickson
June 25, 2020
John has gone above and beyond to find me the only white CLA45 left in the country with the options I wanted .. It was shipped here quickly for no extra charge in short order. Thanks for the quick and easy CLA45 left in the country with the options I wanted .. It was shipped here quickly for no extra charge in short order. Thanks for the quick and easy service. More
by ShelbyHops
Employees Worked With
Ramona Razavi, John Sauer
June 25, 2020
We're back for a new one . . WIth COVID19 and factories closed, the AMGs are few and hard to find . . John looks all over and found the configuration we wanted . . and had us goin WIth COVID19 and factories closed, the AMGs are few and hard to find . . John looks all over and found the configuration we wanted . . and had us going within a week. Can't thank him enough . . clean, no BS deal, just like last time. More
by Navid
Employees Worked With
John Sauer
June 25, 2020
This is 2nd car we bought from RBM. It was another great and easy experience. John was very knowledgeable and helped us find exactly what we were looking for. He was very friendly and professional. and easy experience. John was very knowledgeable and helped us find exactly what we were looking for. He was very friendly and professional. More
by afp4014
Employees Worked With
Tom Ahern, Elisabeth Sexton, John Sauer
