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RBM of Alpharetta

Alpharetta, GA

5.0
5,828 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,828 reviews

June 29, 2020

It was a pleasure working with Jeff, my purchase was quick and easy. Best experience I've had purchasing a vehicle. I would recommend this dealership to family and friends!!! More

by Dunville55
Recommend Dealer
Yes
Employees Worked With
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramona Razavi
Jul 06, 2020 -

RBM of Alpharetta responded

Thank you, Dunville55, for taking the time to share your experience with us! We are delighted to hear that Jeff was able to provide you with an excellent, professional buying process. We appreciate your support, and we look forward to seeing you again in the future! Sincerely, RBM of Alpharetta

June 29, 2020

I had a great experiences with RBM!! Dan Berry helped me find exactly what I was looking for!! I love my new car I highly recommended RBM of Alpharetta! More

by emmaleee2015
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2020 -

RBM of Alpharetta responded

Thank you very much emmaleee2015! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Dan took excellent care of you during your visit, and we congratulate you on your new car! Sincerely, RBM of Alpharetta

June 29, 2020

Just bought our second Mercedes from Jeff Twiggs, a 2020 GLC43. Have always had great service at RBM of Alpharetta. Everything was explained completely from start to finish. Would highly recommend this deal More

by Sl500acf
Recommend Dealer
Yes
Employees Worked With
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramona Razavi also 5 stars
Jul 06, 2020 -

RBM of Alpharetta responded

Thank you very much Sl500acf! We are grateful for the kind words, and we thank you for your business. RBM of Alpharetta is delighted to hear that Jeff could provide you with a professional, and engaging buying experience. Your complete satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

June 29, 2020

From start to finish, this was the best car buying experience ever! Thanks to David Wang and Ramona Razavi for making the process simple. Class acts all the way! More

by kavcat
Recommend Dealer
Yes
Employees Worked With
David Wang, Ramona Razavi
Jul 06, 2020 -

RBM of Alpharetta responded

Thank you kavcat! We are so glad to hear that David and Ramona were able to provide you with an enjoyable buying process. Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

June 28, 2020

My experience with RBM of Alpharetta really deserves 5 STARS!! my sales rep Vadim Russu was an exceptionally pleasant individual to deal with. It is a rare instance now days when you are dealing with a t More

by beck52
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2020 -

RBM of Alpharetta responded

Hello, beck52! We are thrilled to hear that Vadim provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

June 28, 2020

Experience with RBM of Alpharetta Dealership I had the best experience at the RBM of Alpharetta Dealership... Staff was all so amazing , knowledge Jeff Twiggs found me the car I really wanted I More

by Happy Happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Denewellis
Jul 06, 2020 -

RBM of Alpharetta responded

Thank you very much Happy Happy! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Jeff took excellent care of you during your visit, and we congratulate you on your new car! Sincerely, RBM of Alpharetta

June 28, 2020

Best car buying experience ever Everyone was kind and professional, people toke their time to explain everything. Your people made the difference. We hope to become a return customer More

by JIm C
Recommend Dealer
Yes
Employees Worked With
John Sauer
Jul 06, 2020 -

RBM of Alpharetta responded

Thank you, JImC, for the kind words about RBM of Alpharetta. We're delighted to hear that John and the rest of our team took excellent care of you, and made you feel welcomed at every visit. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

June 27, 2020

You don’t normally hear raves about a dealer that didn’t get your business but Gwen Moss was THAT amazing! She understood my needs and gave me every reason to buy from her. I’m just a beemer guy. More

by djshuman
Recommend Dealer
Yes
Employees Worked With
Gwen Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2020 -

RBM of Alpharetta responded

Thank you so much, djshuman! We really appreciate the kind words about our dealership, and we are glad to hear that Gwen was able to provide you with an excellent experience. It is unfortunate that we did not receive your business, but we wish you the best and hope to see you again in the future. Happy driving, RBM of Alpharetta

June 25, 2020

John has gone above and beyond to find me the only white CLA45 left in the country with the options I wanted .. It was shipped here quickly for no extra charge in short order. Thanks for the quick and easy More

by ShelbyHops
Recommend Dealer
Yes
Employees Worked With
Ramona Razavi, John Sauer
Jun 26, 2020 -

RBM of Alpharetta responded

Thank you, ShelbyHops! We really appreciate the kind words, and thank you for your business. Your satisfaction is our top priority, so we are delighted to hear that John provided you with a thorough and professional buying experience. Let us know if there is anything more we can do for you! Happy driving, RBM of Alpharetta

June 25, 2020

We're back for a new one . . WIth COVID19 and factories closed, the AMGs are few and hard to find . . John looks all over and found the configuration we wanted . . and had us goin More

by Navid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sauer
Jun 26, 2020 -

RBM of Alpharetta responded

Thank you, Navid, for your continued loyalty and business! We are happy to hear that John was able to help you find exactly what you were looking for. We appreciate you taking the time to share another great experience with us, and we look forward to seeing you for service. Happy driving, RBM of Alpharetta

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