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RBM of Alpharetta
Alpharetta, GA
5,349 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,349 reviews
August 28, 2019
C300 Lease experience I was very much satisfied with the overall process. Dealer took care of all paperwork. Scott K did fantastic job explaining the features and provided I was very much satisfied with the overall process. Dealer took care of all paperwork. Scott K did fantastic job explaining the features and provided me the information I needed to make the decision quickly to purchase/ lease my C300 More
by C300
Employees Worked With
Kagan Scott
Helpful August 27, 2019
Wonderful Experience At RBM of Alpharetta!! Wonderful experience from start to finish! We loved working with John Sauer. He was extremely knowledgeable, very responsive and easy to work with. E Wonderful experience from start to finish! We loved working with John Sauer. He was extremely knowledgeable, very responsive and easy to work with. Everyone at RBM was super friendly and made it a pleasant experience. Highly recommend!!! More
by Jenk
August 27, 2019
Great experience great cak We just bought a CPO CLA from Sheaffer at RBM of Alpharetta. Our experience was so easy and we are thrilled with our vehicle. They are friendly and e We just bought a CPO CLA from Sheaffer at RBM of Alpharetta. Our experience was so easy and we are thrilled with our vehicle. They are friendly and extremely helpful, the process was a breeze! I highly recommend Sheaffer he was wonderful. More
by L4
Employees Worked With
August 26, 2019
Wonderful We are so happy with our experience with Sheaffer and RBM of Alpharetta. Like the other reviews state, Sheaffer is very helpful and very patient. High We are so happy with our experience with Sheaffer and RBM of Alpharetta. Like the other reviews state, Sheaffer is very helpful and very patient. Highly responsive and quick to answer any question I had. We've bought a number of vehicles from Sheaffer over the years and always know we are being treated honestly. We enjoyed the peace of mind that comes from knowing we are getting an excellent deal on an excellent product. Thank you, Sheaffer!! More
by Sara
Employees Worked With
August 26, 2019
Wonderful Car Purchasing Experience Let me preface this review by saying I have purchased far too many luxury/performance automobiles from around the country to count and this is by far Let me preface this review by saying I have purchased far too many luxury/performance automobiles from around the country to count and this is by far the best car purchasing experience I have had PERIOD! Kyle Edson, my sales consultant, was absolutely amazing. Talk about no pressure and wanting to make sure you are completely satisfied, that is Kyle. It feels like you are purchasing from a family member. Thank you Kyle! Donnie Moore, the sales manager, is a delightful and congenial gentleman that is wonderful to work with and a man of his word. Diane Evans, the concierge, is a first class lady who was so helpful showing my son the salient features of the vehicle. I can honestly say my family and I were treated like guests at the Ritz from the moment we walked in to the time my son drove off in his new vehicle. We traveled from a few hours away and I strongly suggest coming here even if it means getting on a plane, you won't be disappointed. RBM of Alpharetta is our Mercedes dealer for life. More
by agcsr25
August 26, 2019
Kagan Scott made buying a car a breeze! I have bought many luxury automobiles in my lifetime, and RBM of Alpharetta made the car buying experience a breeze! Ask for Kagan Scott- a true profe I have bought many luxury automobiles in my lifetime, and RBM of Alpharetta made the car buying experience a breeze! Ask for Kagan Scott- a true professional More
by Vikinggoddess
Employees Worked With
Kagan Scott, Elisabeth Sexton
August 23, 2019
Excellent Inventory and Service After visiting just about every other Mercedes dealer in the Atlanta area, we were especially impressed with the inventory and quality of cars at RBM After visiting just about every other Mercedes dealer in the Atlanta area, we were especially impressed with the inventory and quality of cars at RBM of Alpharetta. Kyle Edson treated us as the knowledgeable and practical buyers we were and helped us to effortlessly purchase the car we had come for. He has been very helpful with questions since our purchase as well. I would definitely recommend RBM of Alpharetta! More
by obaddour
Employees Worked With
August 23, 2019
Service excellence Steve Byrd always exceeds on service delivery, and the workshop is extremely prompt. I strongly recommend RBM of Alpharetta for automotive service and Steve Byrd always exceeds on service delivery, and the workshop is extremely prompt. I strongly recommend RBM of Alpharetta for automotive service and maintenance repairs More
by properob
Employees Worked With
August 22, 2019
Service Experience is top notch I've had our GLK serviced here a few times with different Service advisors and Joe Stieren has been super helpful and honest. I recommend this dealer I've had our GLK serviced here a few times with different Service advisors and Joe Stieren has been super helpful and honest. I recommend this dealership and service to anyoen. More
by jenk
Employees Worked With
Joseph Stieren - 4 Stars, Kim Cates
August 22, 2019
No suprises! The RBM service department is efficient and effective, but most of all, Melissa does everything possible to ensure that their are no surprises for us The RBM service department is efficient and effective, but most of all, Melissa does everything possible to ensure that their are no surprises for us when the job is done. It is nice to deal with someone whose word is actually as good as gold. We can take her word to the bank. More
by D&L
Employees Worked With
Melissa Denewellis
