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RBM of Alpharetta
Alpharetta, GA
5,345 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,345 reviews
August 06, 2019
Joseph Stieren When I got into my car on Monday morning, the alarm went of showing a low rear tire. I took my 2019 GLC300 to Joseph Stieren at RBM Alpharetta and th When I got into my car on Monday morning, the alarm went of showing a low rear tire. I took my 2019 GLC300 to Joseph Stieren at RBM Alpharetta and the experience was awesome. The dealership did not have the tire in stock, but Joseph had a new tire there by 2pm, provided me with a loaner car to drive to work and I picked up my car after work the same day! In addition, I ended up buying new floormats and a trunk mat as well. Joseph was very helpful in helping me to locate the right fit for my SUV. Thanks for the great experience! More
by patrickfulcher
Employees Worked With
Joseph Stieren
Helpful August 06, 2019
VALUED AT RBM Just a few short words about my positive experience at RBM Service Department. Van had issues with the AC unit -- not a good thing in the Great Atlan Just a few short words about my positive experience at RBM Service Department. Van had issues with the AC unit -- not a good thing in the Great Atlanta in the sweltering heat. I had to leave my van several days to be worked on. The dealership was kind enough to make arrangement to use a loaner vehicle. I was extremely grateful due to the fact that i have a mobile furniture repair company. I am comforted to know that if there should be anything that goes wrong with my Mercedes Sprinter that they have my back. The Service Advisor who goes by the name, Steve Byrd is a pleasure to work with!!! More
by SAC4545!
August 05, 2019
Nice people/nice waiting area I waited for my vehicle and it was no time and they had me done. Thank you to Joseph Stieren who took care of me. I waited for my vehicle and it was no time and they had me done. Thank you to Joseph Stieren who took care of me. More
by MicheleInGA
Employees Worked With
Joseph Stieren
August 05, 2019
Ramona was great from start to finish. Ramona helped me get the perfect car for my needs. Her follow up was second to none. I would be glad to recommend her to anyone! Ramona helped me get the perfect car for my needs. Her follow up was second to none. I would be glad to recommend her to anyone! More
by Jillvp
Employees Worked With
August 04, 2019
Great service! I recently got my third Mercedes from RBM of Alpharetta. The experience from purchasing to any kind of service is the best. All employees I worked wit I recently got my third Mercedes from RBM of Alpharetta. The experience from purchasing to any kind of service is the best. All employees I worked with for more then 6 years are professionals. I met service advisor Andrew Bucatari first time. He is knowledgeable, friendly, answered all my questions. More
by Berg-Nat
Employees Worked With
August 04, 2019
Steve Byrd is our rep and he always treats us well at RBM. We never have to wait to long and he always has our paperwork ready to go and he is very knowledgeable. Thank you RBM and thank you Steve for al RBM. We never have to wait to long and he always has our paperwork ready to go and he is very knowledgeable. Thank you RBM and thank you Steve for all of your help. More
by Allen1
Employees Worked With
August 03, 2019
Fantastic Everyone was super friendly and nice. Our experience was top notch and we were pleased with everything and everyone. thank you very very very much Everyone was super friendly and nice. Our experience was top notch and we were pleased with everything and everyone. thank you very very very much More
by Mikeq921
Employees Worked With
August 02, 2019
Best experience Kagan made our car shopping experience so easy. There was no pressure he was knowledgeable and genuinely friend. Thanks Kagan And a shout out to Tom Kagan made our car shopping experience so easy. There was no pressure he was knowledgeable and genuinely friend. Thanks Kagan And a shout out to Tom In finance who also made the paperwork quick and efficient More
by Rocket2019
Employees Worked With
Tom Ahern, Kagan Scott
August 02, 2019
Service is always A Plus Joseph has been awesome to work with! He makes sure that I am happy from the time I bring in my car, to while I am working (they have a great place to Joseph has been awesome to work with! He makes sure that I am happy from the time I bring in my car, to while I am working (they have a great place to work while you wait) to the time I receive my car. He always comes by and lets me know what exactly is happening and how long it will take. He cares and shows this and could not be more professional. More
by Christianbear1
Employees Worked With
Joseph Stieren
August 01, 2019
Great service Have taken my E350 here for 3 years. Great service, from Steven Byrd and Joseph Stieren. Very helpful with recommendations. Joeseph recently helped me Have taken my E350 here for 3 years. Great service, from Steven Byrd and Joseph Stieren. Very helpful with recommendations. Joeseph recently helped me with a tire issue. More
by TCq7
