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RBM of Alpharetta

Alpharetta, GA

5.0
5,771 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,771 reviews

May 20, 2020

I had the most wonderful experience purchasing my GLS 450. Reza was super attentive and patient and thoroughly addressed every question that I had. I felt very confident in my purchase by the time it was More

by Janelle
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diane Evans, Diane Evans
May 22, 2020 -

RBM of Alpharetta responded

Thank you very much Janelle! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Reza took excellent care of you on your visit, and we congratulate you on your new car! Sincerely, RBM of Alpharetta

May 19, 2020

My first Benz After many years of my friends telling me to get a Benz, I got one . . and I'm so glad I was welcomed to it by John Sauer. He made this trade-in easy More

by Navid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sauer
May 22, 2020 -

RBM of Alpharetta responded

Thank you Navid. We really appreciate the kind words, and thank you for your business. We're delighted to hear that John could provide you with a great buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. We hope to see you again in the future! Sincerely, RBM of Alpharetta

May 19, 2020

Great experience with RBM Alpharetta I have been considering trading in my E350 sedan. So I contacted my good friend, Kim Cates who has been my service advisor for over 30 years. I told h More

by Mike Kaufman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramona Razavi, Kim Cates
May 22, 2020 -

RBM of Alpharetta responded

Thank you Mike Kaufman. We really appreciate the kind words, and thank you for your business. We're delighted to hear the whole team at RBM of Alpharetta could provide you with a delightful buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

May 19, 2020

Jeff Twiggs and RMB Alpharetta provided the best experience I’ve had purchasing a car. It was truly a no hassle transaction, from finding a car that had everything I wanted to the negotiations. They More

by wyatt m.
Recommend Dealer
Yes
Employees Worked With
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Ahern
May 22, 2020 -

RBM of Alpharetta responded

Thank you very much wyatt m.! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Jeff took excellent care of you on your visit, and we congratulate you on your new car! Sincerely, RBM of Alpharetta

May 19, 2020

Best experience with car company. First class/professional.. Staff (Mark Higgs, Elisabeth Sexton, Lisa Brennan) professional/knowledgeable/friendly. Facility - First Class. I've known Mark Higgs for ~ 4 years f More

by JF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : African American Receptionist. Pleasant and always greeted me with smile and...Ms. Fisher...., Elisabeth Sexton, Mark Higgs
May 22, 2020 -

RBM of Alpharetta responded

Thank you very much JF. We are grateful for the kind words and we thank you for your business. RBM of Alpharetta is delighted to hear that our team could provide you with a professional, and engaging buying experience. Your complete satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

May 19, 2020

Vadim Russu has changed my mind about car salesmen. He was very professional and went above and beyond. Everyone at RBM was great to work with. They have my business from now on More

by Mrsflip728
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2020 -

RBM of Alpharetta responded

Thank you, Mrsflip728, for the wonderful review. We are pleased to hear that Vadim took excellent care of you on your visit. Congratulations on your new car, and we look forward to seeing you for service. Sincerely, RBM of Alpharetta

May 17, 2020

Kyle and Tom are great! My experience at RBM of Alpharetta was second-to-none. Even though I knew exactly what I wanted, Kyle Edson went above and beyond to make sure I had a More

by dcmccormick89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Ahern
May 22, 2020 -

RBM of Alpharetta responded

Thank you dcmccormick89. We really appreciate the kind words, and thank you for your business. We're delighted to hear that Kyle could provide you with a delightful buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

May 16, 2020

Excellent Sales Experience John was extremely knowledgeable about the vehicle I bought. He was patient and worked within my budget. At no point did I feel any pressure from John More

by Chas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Sauer
May 22, 2020 -

RBM of Alpharetta responded

Thank you Chas! RBM of Alpharetta is delighted to hear that John provided you with a professional buying experience. Your satisfaction is our top priority, and we look forward to seeing you again in the future! Happy driving, RBM of Alpharetta

May 14, 2020

RBM Alpharetta delivers a VIP experience at every turn. I had a five star experience with RBM Alpharetta from the moment I scheduled a test drive, and the luxury service continues. Kyle Edson is the ideal M More

by Ashley B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Ahern, Elisabeth Sexton
May 15, 2020 -

RBM of Alpharetta responded

Thank you very much Ashley B.! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Kyle took excellent care of you on your visit, and we congratulate you on your new car! Sincerely, RBM of Alpharetta

May 12, 2020

We are very pleased, and probably will be back again for another purchase. He was available to help us with question and made the purchase easy. More

by gimartin2525
Recommend Dealer
Yes
Employees Worked With
John Sauer
May 13, 2020 -

RBM of Alpharetta responded

Hello, gimartin2525! We are thrilled to hear that John provided you with the high quality buying process you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

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