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RBM of Alpharetta

Alpharetta, GA

5.0
5,806 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,806 reviews

May 28, 2020

first car my parents and I just purchased my first car and we bought it from Reza fro, RBM. I had multiple questions both in person and through e mail and Reza More

by 22tfitzgerald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 28, 2020 -

RBM of Alpharetta responded

Thank you, 22tfitzgerald, for the wonderful review! We are pleased to hear that Reza took excellent care of you on your visit. Congratulations on your new car, and we look forward to seeing you for service. Happy driving, RBM of Alpharetta

May 28, 2020

Outstanding Customer Service! John Sauer is friendly, patient, and very professional. He is very knowledgeable and took the time to show us a number of vehicles. This is my first M More

by rgabramson14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Sauer
Jun 03, 2020 -

RBM of Alpharetta responded

Thank you very much rgabramson14! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that John took excellent care of you on your visit, and we congratulate you on your new car! Sincerely, RBM of Alpharetta

May 27, 2020

We had a great experience at this Mercedes dealership. Jeff Twiggs, our sales consultant , was extremely helpful and very patient! Jeff got us the exact car that we wanted! Thanks to Jeff, More

by bird_randi
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diane Evans
May 28, 2020 -

RBM of Alpharetta responded

Thank you bird_randi! We really appreciate the kind words, and thank you for your business. We're delighted to hear that Jeff and the rest of our team could provide you with a great buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Congratulations on your new car! RBM of Alpharetta

May 27, 2020

We recently purchased our new Mercedes from Raza Azizi at RBM in Alpharetta and from start to finish it was a real pleasure to do business with them. We would highly recommend Raza and RBM! More

by mfitz5150
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2020 -

RBM of Alpharetta responded

Thank you very much mfitz5150! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Reza took excellent care of you on your visit, and we congratulate you on your new car! Sincerely, RBM of Alpharetta

May 27, 2020

RBM of Alpharetta is the best dealership ever hands down. Sales Consultant David Wang Offered the best customer service I have ever experienced. He is not out to just make a sale or make a customer fe More

by G. Kirkland
Recommend Dealer
Yes
Employees Worked With
David Wang, Tom Ahern
May 28, 2020 -

RBM of Alpharetta responded

G. Kirkland, thank you so much for the kind words about RBM of Alpharetta. We are ecstatic to hear that David was able to provide you with the professional buying experience you deserve. Congratulations on your new car, and we hope to see you again in the future! Happy driving, RBM of Alpharetta

May 26, 2020

John was a pleasure to work with from start to finish. He was very patient and attentive while in the dealership and made the process very easy. He was very detailed in going over all features of my GLE so t More

by allisonw
Recommend Dealer
Yes
Employees Worked With
Tom Ahern, John Sauer
May 28, 2020 -

RBM of Alpharetta responded

Thank you, allisonw! We are so glad to hear that John was able to provide you with a professional and efficient buying experience. If there is anything we can do with regards to your new GLE, please, let us know. We will be more than happy to resolve any concerns that you may have. Happy driving, RBM of Alpharetta

May 26, 2020

Professional and Friendly! Everyone was friendly, helpful and professional. We were happy with the total buying experience and will recommend friends and relatives in the future More

by flashpayne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Sayers, Tom Ahern, Elisabeth Sexton
May 28, 2020 -

RBM of Alpharetta responded

Thank you very much flashpayne! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that our team took excellent care of you during your visit, and we congratulate you on your new car! Sincerely, RBM of Alpharetta

May 26, 2020

Jeff Twiggs of RBM of Alpharetta is a phenomenal, knowledgeable, courteous, honest, personable but professional sales agent! Call Jeff for your next car purchase! He will make it happen More

by Treasurer
Recommend Dealer
Yes
Employees Worked With
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2020 -

RBM of Alpharetta responded

Thank you for your business Treasurer! We hope that Jeff and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta

May 25, 2020

Vadim Russo was extremely helpful & professional. RBM should be proud to have Vadim because he represent RBM very well. I will recommend Vadim to all my friend More

by Mhadid
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramona Razavi, Tom Ahern
May 27, 2020 -

RBM of Alpharetta responded

Thank you Mhadid! We are so happy to hear that Vadim was able to provide you with a professional buying experience. We hope that our dealership can continue to impress you in the future. Congratulations on your new car! Sincerely, RBM of Alpharetta

May 23, 2020

Keep Coming Back My family has gone to RBM of Alpharetta for years and we are now on our third lease with them. Bill Favini and the rest of the staff are incredible an More

by mchughsydney97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Favini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramona Razavi
May 27, 2020 -

RBM of Alpharetta responded

Thank you so much, mchughsydney97, for your wonderful words about our dealership! We are so glad to hear that Bill was able to provide you and your family with an excellent experience. Your satisfaction is our top priority, and we hope to see you again in the future! Happy driving, RBM of Alpharetta

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