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RBM of Alpharetta
Alpharetta, GA
5,771 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,771 reviews
April 30, 2020
Very professional, courteous, knowledgeable, and accommodating to the customer. They were a pleasure to work with. They made the purchase experience less stressful without any pressure. accommodating to the customer. They were a pleasure to work with. They made the purchase experience less stressful without any pressure. More
by Hushhush51
April 30, 2020
I love my RBM of Alpharetta! Always professional and courteous and above board service! They always make time for me on their schedule, I am given a loaner when I need it, just overall best team! courteous and above board service! They always make time for me on their schedule, I am given a loaner when I need it, just overall best team! More
by Tandrews
April 29, 2020
Satisfied customer! We purchased our new vehicle at RMD with David Wang. I was very happy with his professionalism and knowledge with putting our vehicle together for pro We purchased our new vehicle at RMD with David Wang. I was very happy with his professionalism and knowledge with putting our vehicle together for production.. Even when the Covid-19 virus broke out and there was some uncertainty on continuing with the purchase, David and RMD were more than understanding and we truly appreciated the whole experience. More
by pat
Employees Worked With
David Wang, Tom Ahern
April 29, 2020
awesome dealership My husband recently purchased our first mercedes with RBM. Our salesman Dan Berry was amazing. We never felt pressured. Extremely professional!!! Da My husband recently purchased our first mercedes with RBM. Our salesman Dan Berry was amazing. We never felt pressured. Extremely professional!!! Dan took his time and went over so many details with me. So appreciative of that. More
by lisamzang
April 28, 2020
very clean and nice people that work there. i must say that i would recommend this car lot to anybody i know. Mr. Dan Berry was a amazing car sales man that helped me out my whole joinery of try i must say that i would recommend this car lot to anybody i know. Mr. Dan Berry was a amazing car sales man that helped me out my whole joinery of trying to get this car. More
by 901kelvinnash
April 27, 2020
Excellent Service Dept - Steve Byrd I recently had my Service A performed on my AMG GLE43 done with Steve Byrd, our Service Advisor. Steve is always very efficient, professional, accomm I recently had my Service A performed on my AMG GLE43 done with Steve Byrd, our Service Advisor. Steve is always very efficient, professional, accommodating, and friendly. On another occasion, Steve promptly returned our telephone call during our Out-of-State trip and answered all of our questions with our vehicle. It is a real pleasure working with him as a Service Advisor through all these years! Thank you Steve Byrd and RBM! More
by skargas
Employees Worked With
Steve Byrd
April 20, 2020
Personal & efficient The people at RBM were warm and personable and made us feel like they were working together with us to give us the best possible deal. They took time The people at RBM were warm and personable and made us feel like they were working together with us to give us the best possible deal. They took time to provide a test drive, explain the details of the car and financing. They even gave us a free service visit because they were short handed and we had to wait a little longer than normal to sign the paperwork. All around good experience. More
by Richard.Critelli
April 20, 2020
Patient & Helpful Vadim was very helpful in finding the right car for me. I went with my eye on one car, but when I got there, I decided I liked a different car. Vadim Vadim was very helpful in finding the right car for me. I went with my eye on one car, but when I got there, I decided I liked a different car. Vadim was very patient with me and really worked with me to find exactly what I wanted. More
by khubbard
Employees Worked With
April 14, 2020
Dan was so helpful during this stressful time. I felt health and safety were on the forefront of our interaction to get our GLE350. He was wonderful. Ramona in the financing area was tremendous as wel health and safety were on the forefront of our interaction to get our GLE350. He was wonderful. Ramona in the financing area was tremendous as well. Loved the dealership and Dan and Ramona! More
by rrg123
April 10, 2020
Easy and quick! Vadim and Lisa made this a quick and easy experience! During these days of covid-19 , they were considerate, clean and safe. Everything was clear an Vadim and Lisa made this a quick and easy experience! During these days of covid-19 , they were considerate, clean and safe. Everything was clear and easy to understand. More
by JudithA
