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RBM of Alpharetta

Alpharetta, GA

5.0
5,806 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,806 reviews

May 23, 2020

Reza has been professional, informative, and courteous Reza provided an excellent sales and buying experience. We would come to him and RBM again if we ever need another vehicle. A quality salesman at a More

by Joseph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2020 -

RBM of Alpharetta responded

Thank you Joseph for the kind words about RBM of Alpharetta. We're delighted to hear that Reza took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new car, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

May 22, 2020

We really enjoyed working with Mark Higgs. He assessed our family’s needs, was very knowledgeable about the inventory and product, and gave great recommendations with absolutely no pressure. We are comple More

by T
Recommend Dealer
Yes
Employees Worked With
Ramona Razavi, Mark Higgs
May 23, 2020 -

RBM of Alpharetta responded

Thank you, T, for the kind words about RBM of Alpharetta. We're delighted to hear that Mark took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new car, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

May 22, 2020

John Sauer fights for you... John goes to bat to get the customer what he wants. A real pro. He tells you the way it is and not what you want to hear. He also does what he says More

by Happy Client
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Razavi, John Sauer
May 23, 2020 -

RBM of Alpharetta responded

Thank you, Happy Client, for your business! We hope that John and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experience with us! Sincerely, RBM of Alpharetta

May 22, 2020

GLE43 It was a spur of the moment decision to get a new car for my wife & the store was about to close. Vadim Russu offered to wai & met us at the front do More

by sprdave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2020 -

RBM of Alpharetta responded

Thank you, sprdave, for the wonderful review. We are pleased to hear that Vadim and the rest of our team took excellent care of you on your visit. Congratulations on your new car, and we look forward to seeing you for service. Sincerely, RBM of Alpharetta

May 21, 2020

Easiest car buying experience ever I had been looking for a CPO e450 for a while. I contacted RBM of Alpharetta and Reza Azizi responded with all the information I needed. I went to loo More

by MTanner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elisabeth Sexton
May 23, 2020 -

RBM of Alpharetta responded

Thank you so much, MTanner, for your kind words about RBM of Alpharetta! We are delighted to hear that Reza was able to provide you with a professional, engaging buying experience. Congratulations on your new car! Happy driving, RBM of Alpharetta

May 20, 2020

I had the most wonderful experience purchasing my GLS 450. Reza was super attentive and patient and thoroughly addressed every question that I had. I felt very confident in my purchase by the time it was More

by Janelle
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diane Evans, Diane Evans
May 22, 2020 -

RBM of Alpharetta responded

Thank you very much Janelle! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Reza took excellent care of you on your visit, and we congratulate you on your new car! Sincerely, RBM of Alpharetta

May 19, 2020

Jeff Twiggs and RMB Alpharetta provided the best experience I’ve had purchasing a car. It was truly a no hassle transaction, from finding a car that had everything I wanted to the negotiations. They More

by wyatt m.
Recommend Dealer
Yes
Employees Worked With
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Ahern
May 22, 2020 -

RBM of Alpharetta responded

Thank you very much wyatt m.! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Jeff took excellent care of you on your visit, and we congratulate you on your new car! Sincerely, RBM of Alpharetta

May 19, 2020

Vadim Russu has changed my mind about car salesmen. He was very professional and went above and beyond. Everyone at RBM was great to work with. They have my business from now on More

by Mrsflip728
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2020 -

RBM of Alpharetta responded

Thank you, Mrsflip728, for the wonderful review. We are pleased to hear that Vadim took excellent care of you on your visit. Congratulations on your new car, and we look forward to seeing you for service. Sincerely, RBM of Alpharetta

May 19, 2020

Great experience with RBM Alpharetta I have been considering trading in my E350 sedan. So I contacted my good friend, Kim Cates who has been my service advisor for over 30 years. I told h More

by Mike Kaufman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramona Razavi, Kim Cates
May 22, 2020 -

RBM of Alpharetta responded

Thank you Mike Kaufman. We really appreciate the kind words, and thank you for your business. We're delighted to hear the whole team at RBM of Alpharetta could provide you with a delightful buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

May 19, 2020

My first Benz After many years of my friends telling me to get a Benz, I got one . . and I'm so glad I was welcomed to it by John Sauer. He made this trade-in easy More

by Navid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sauer
May 22, 2020 -

RBM of Alpharetta responded

Thank you Navid. We really appreciate the kind words, and thank you for your business. We're delighted to hear that John could provide you with a great buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. We hope to see you again in the future! Sincerely, RBM of Alpharetta

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