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RBM of Alpharetta
Alpharetta, GA
5,784 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,784 reviews
February 20, 2020
I had a great experience today at RBM of Alpharetta - I worked with a gentleman named Kyle Edson and he made buying my C63 quick and easy. They were busier than usual for a Wednesday and he worked diligent worked with a gentleman named Kyle Edson and he made buying my C63 quick and easy. They were busier than usual for a Wednesday and he worked diligently to make sure I was out of there as quick as possible and with the best price possible. Lisa was quick with paperwork and I was in and out of the finance office within 10 minutes. I recommend them to anyone looking for a Mercedes! More
by jpiotraczk
February 19, 2020
Gwen Moss has knowledgeable, professional and patient with our questions. It was a non-stressful transaction all the way. She takes the time you need. with our questions. It was a non-stressful transaction all the way. She takes the time you need. More
by Jim W.
Employees Worked With
February 19, 2020
Gwen Moss was awesome! She made this a very easy experience. She was knowledgeable and very pleasant to work with. I will definitely come to RBM for future purchases. experience. She was knowledgeable and very pleasant to work with. I will definitely come to RBM for future purchases. More
by Demi Thornton
February 18, 2020
My experience shopping for a new car at RBM of Alpharetta was excellent from start to finish. My sales rep Jeff Twiggs was a courteous professional. He really listened for what I was looking for in a luxury was excellent from start to finish. My sales rep Jeff Twiggs was a courteous professional. He really listened for what I was looking for in a luxury vehicle and did not try to dictate or talk down to me. He took his time explaining everything, and I did not feel rushed to make a decision. All of the employees were friendly and knowledgeable. I am completely satisfied with my purchase. Typically I don't leave reviews, but I highly recommend this dealership for their quality car shopping experience. More
by Laura G
February 18, 2020
Jeff Twiggs, John Sauer and Lisa Brennan were all fantastic to work with! I truly appreciated their patience with me and for working with me every step of the way! fantastic to work with! I truly appreciated their patience with me and for working with me every step of the way! More
by Lauraflynn1106
February 18, 2020
Great experience!!!Worked with Vadim Russu who helped Great experience!!! Worked with Vadim Russu who helped find me the perfect car and perfect deal!!! By far the most efficient car purchase Transactio Great experience!!! Worked with Vadim Russu who helped find me the perfect car and perfect deal!!! By far the most efficient car purchase Transaction I’ve experienced. Well worth the drive from Atlanta. Love my new vehicle! More
by Mary.sargent123
February 18, 2020
I had a first class experience. My sales representative, Gwen made the experience far more pleasurable than I anticipated. She was extremely responsive without being pushy. I plan to reach out to her again Gwen made the experience far more pleasurable than I anticipated. She was extremely responsive without being pushy. I plan to reach out to her again the next time I’m in the market. More
by dezthornton
Employees Worked With
February 17, 2020
John was amazing to work with! And, he got us into our new ride quickly! Top notch dealership! We will definitely be giving his card to our friends looking for a new ride! new ride quickly! Top notch dealership! We will definitely be giving his card to our friends looking for a new ride! More
by Amy
Employees Worked With
Ramona Razavi, John Sauer
February 16, 2020
I couldn’t have asked for a better experience than I had at RBM of Alpharetta. Kagan Scott, while being extremely knowledgeable about Mercedes, never came on overly strong and put me at ease, even to the p at RBM of Alpharetta. Kagan Scott, while being extremely knowledgeable about Mercedes, never came on overly strong and put me at ease, even to the point of patiently answering my myriad of questions. Also was a pleasure to work with Ramona when wrapping up the paperwork. Highly recommend the RBM team! More
by Sharon
Employees Worked With
Kagan Scott
February 16, 2020
Best Car Buying Experience Ever John was excellent and communication and response was very timely and detailed. Once we decided on the car, the final pieces, up to including the fin John was excellent and communication and response was very timely and detailed. Once we decided on the car, the final pieces, up to including the financial part was the easiest we've ever experience. We would highly recommend John and Lisa Brennan when going through this process. They both made this so easy as stress free. More
by rjkrempasky
