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RBM of Alpharetta
Alpharetta, GA
5,800 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,800 reviews
October 06, 2019
Jeff Twiggs at RBM of Alpharetta made buying our car a pleasurable and streamlined experience! From beginning to end, he was a true professional. Thanks Jeff and RBM! pleasurable and streamlined experience! From beginning to end, he was a true professional. Thanks Jeff and RBM! More
by jeh
Employees Worked With
October 06, 2019
My visit to RBM in Alpharetta was better than i expected ! I was in and out within 2 hours & i drove off the lot with a brand new 2019 Gle 43. Vadim was extremely patient with me & did a great job & showed ! I was in and out within 2 hours & i drove off the lot with a brand new 2019 Gle 43. Vadim was extremely patient with me & did a great job & showed great customer service skills . More
by Mathisb18
Employees Worked With
October 05, 2019
Pleasant experience From walking in the front door, everyone was friendly. John Sauer's knowledge was impressive and a pleasure to work with. He mentioned all options w From walking in the front door, everyone was friendly. John Sauer's knowledge was impressive and a pleasure to work with. He mentioned all options with no pressure. I would highly recommend him. He's a super nice guy. More
by JOJOMASON
Employees Worked With
John Sauer
October 04, 2019
Wonderful experience at RBM of Alpharetta!! My husband and I were beyond pleased with our purchase at RBM of Alpharetta. Our salesman Jeff Twiggs was great. He did not pressure us at all. The My husband and I were beyond pleased with our purchase at RBM of Alpharetta. Our salesman Jeff Twiggs was great. He did not pressure us at all. The rest of the staff were so friendly and helpful as well. I will definitely recommend to my friends and family. More
by becky72
October 04, 2019
Wow! I had no idea how painless purchasing a car could be until I met John at RBM of Alpharetta. Throughout the entire process, I never felt pressured, misguided, or rushed. All my questions were answered, a until I met John at RBM of Alpharetta. Throughout the entire process, I never felt pressured, misguided, or rushed. All my questions were answered, and I left an extremely happy customer. I would HIGHLY recommend using John and all staff when purchasing a used or new car in Alpharetta. Truly exceptional customer service and care. More
by BCantwell
Employees Worked With
Tom Ahern, Diane Evans, John Sauer
October 04, 2019
Excellent service, I had kagan Scott as myAdvisor and he Excellent service, I had kagan Scott as my Advisor and he was very honest, to the point and helped me find my dream car! Thanks so much! Excellent service, I had kagan Scott as my Advisor and he was very honest, to the point and helped me find my dream car! Thanks so much! More
by Ashlyn
Employees Worked With
Kagan Scott
October 03, 2019
Our purchase was a painless experience. Ramona sources exactly what we needed and completed the process for the most part prior to visiting the dealership. Appreciated the efficient service! exactly what we needed and completed the process for the most part prior to visiting the dealership. Appreciated the efficient service! More
by Kariholloway
Employees Worked With
Ramona Razavi, Tom Ahern
October 02, 2019
The Best Experience Reza and the Mercedes Benz team are such a pleasure to work with. They made our buying experience enjoyable and not stressful. This is not our first e Reza and the Mercedes Benz team are such a pleasure to work with. They made our buying experience enjoyable and not stressful. This is not our first experience with this dealership and it certainly won't be our last. For the best experience and the best vehicles, go to Reza at RBM of Alpharetta. More
by benzgirl
October 01, 2019
New vehicle purchase I was referred to John by a former associate. This was indeed my please to have dealt with John. Very professional, efficient, listened and accommodat I was referred to John by a former associate. This was indeed my please to have dealt with John. Very professional, efficient, listened and accommodated my choices and desires for the best vehicle I could get. Kept me informed of the status as the new car was being built and completed the process with the utmost ease for me. Thanks. More
by Robert Bruce Morrison
October 01, 2019
I wouldn't think of buying anywhere other than RBM of Alpharetta. This was our second time working with Dan. He is extremely knowledgeable and great at overcoming obstacles! Alpharetta. This was our second time working with Dan. He is extremely knowledgeable and great at overcoming obstacles! More
by MBowman
Employees Worked With
