Back

RBM of Alpharetta

Alpharetta, GA

5.0
5,834 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Contact Dealership

345 McFarland Parkway

Alpharetta, GA

30004

Directions

By Type

Showing 5,834 reviews

July 16, 2019

First Mercedes Benz My wife and I came into RBM without an appointment , and John came out to greet us. He introduced himself and began to talk about the RBM dealership a More

by Sportsguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Turry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Wang, Sharon Thompson, John Sauer
Jul 16, 2019 -

RBM of Alpharetta responded

Thank you Sportsguy. We really appreciate the kind words and thank you for your business. We're delighted to hear John and David could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Congratulations on your first Mercedes Benz and welcome to the family! RBM of Alpharetta

July 15, 2019

Jeff Twiggs and the team at RBM of Alpharetta went above and beyond to provide a great service to us when purchasing our new car. His knowledge of the car and More

by JPM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2019 -

RBM of Alpharetta responded

Thank you very much JPM! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear Jeff took excellent care of you on your visit and we congratulate you on your new car! Sincerely, RBM of Alpharetta

July 14, 2019

Excellent experience! I not only can say John was very professional and knowledgable but extremely patient with me when purchasing my 300E. I would definitely recommend More

by nanci766
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sauer
Jul 15, 2019 -

RBM of Alpharetta responded

Thank you nanci766. We really appreciate the kind words and thank you for your business. We're delighted to hear the whole team at RBM of Alpharetta could provide you with a delightful buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

July 13, 2019

Simply Excellent Just purchased a GLE 350 today; the best automobile purchase experience of our life. We’ve purchased BMW, Volvo before but never had a more pleasurab More

by Jimbo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Ratajski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Sayers, Elisabeth Sexton
Jul 15, 2019 -

RBM of Alpharetta responded

Thank you for your loyalty and business! We hope Andy and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta

July 13, 2019

Great experience! Kyle Edson at RBM Alpharetta was great to work with. He was very courteous, professional and knowledgeable. I used Costco’s car buying service and w More

by Mistaman22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2019 -

RBM of Alpharetta responded

Thank you Mistaman22 for the wonderful review. We are pleased to hear Kyle took excellent care of you on your visit. Congratulations on your new car and we look forward to seeing you for service. Sincerely, RBM of Alpharetta

July 11, 2019

Exceptional Professional and Personalized Service We had a very positive experience at RBM of Alpharetta. Ramona Razavi, our sales representative, is knowledgeable, compassionate, professional and fri More

by HBP
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Razavi
Jul 11, 2019 -

RBM of Alpharetta responded

Thank you HBP for the wonderful review. We are pleased to hear Ramona and Diane took excellent care of you on your visit. Congratulations on your new car and we look forward to seeing you for service. Sincerely, RBM of Alpharetta

July 10, 2019

Excellent & Professional experience We had a very pleasant experience at RBM of Alpharetta. Ramona Razavi, our sales representative, is wonderful!! She is professional, knowledgeable, c More

by CH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramona Razavi
Jul 10, 2019 -

RBM of Alpharetta responded

Thank you very much CH. We are grateful for the kind words and we thank you for your business. RBM of Alpharetta is delighted to hear Ramona and Lisa could provide you with a professional, and engaging buying experience. Your complete satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

July 10, 2019

Professional and pleasant experiance! Professional and pleasant experience! Thank you Andy Sayers for your propmt response to my request of a specific car, model and even a specific color. More

by Hagit2002!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Sayers
Jul 10, 2019 -

RBM of Alpharetta responded

Thank you Hagit2002 for the kind words about RBM of Alpharetta. We're delighted to hear Andy took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new GLE, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

July 08, 2019

Repair work Consistently great customer experience working with Steve Byrd my service advisor. Steve provides prompt responses to all of my questions and explains More

by dentom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Byrd
Jul 09, 2019 -

RBM of Alpharetta responded

Hello, dentom! We are thrilled to hear Steve provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

July 08, 2019

Outstanding Customer Service Each time I visit this dealership it reminds me why you do business with people you like. This starts and end with the outstanding courtesy and knowle More

by WTA2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Byrd
...
313
...