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RBM of Alpharetta

Alpharetta, GA

5.0
5,778 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,778 reviews

December 31, 2018

The best car buying experience ever If you think of buying Benzo you got to go to Ramona. You don’t feel the pressure but you get the best. She made the car buying process easy and quick More

by Sundra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Razavi
Jan 08, 2019 -

RBM of Alpharetta responded

Thank you very much, Sundra! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Ramona took excellent care of you on your visit and we congratulate you on your new car! Sincerely, RBM of Alpharetta

December 31, 2018

Ramona is awesome I wanted a new car for the new year and Ramona at RBM Alpharetta has been a great help and I am so excited for my new GLE he works well with customers More

by Dple
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Razavi
Jan 08, 2019 -

RBM of Alpharetta responded

Hello, Dple! We are thrilled to hear that Ramona provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

December 31, 2018

i am a return customer and i love to work with those guys. the service was professional and efficient , the team didn't waste my time, they have answered all of my question and gave a great service. More

by nir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Turry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Banda
Jan 08, 2019 -

RBM of Alpharetta responded

We are thrilled to hear that service provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

December 31, 2018

Kyle Edson went over and above to help us Get the exact car is perfect for our needs. We appreciate his professionalism and curtesy. We will tell every people about your Alpharetta dealership. More

by Khadams1545
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Turry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharon Thompson
Jan 08, 2019 -

RBM of Alpharetta responded

Thank you, Khadams1545. We really appreciate the kind words and thank you for your business. We're delighted to hear that we could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

December 31, 2018

Wonderful Experience! From initial inquiry through purchase, the experience was top notch. Speaking collectively for my whole family, we all agreed this was the best car de More

by KVF71189
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elisabeth Sexton
Jan 08, 2019 -

RBM of Alpharetta responded

Thank you, KVF71189 for the kind words about RBM of Alpharetta. We're delighted to hear that the team took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new car, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

December 30, 2018

Excellent Service This was my first purchase from RBM of Alpharetta. Ramona was excellent. She took the time to inspect the vehicle and make sure it was in perfect cond More

by Jerry3671
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Razavi, Tom Ahern
Jan 08, 2019 -

RBM of Alpharetta responded

Thank you, Jerry3671. We really appreciate the kind words and thank you for your business. We're delighted to hear that Ramona could provide you with a delightful buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

December 30, 2018

Always professional, always great experience We just bought our third vehicle from RBM Alpharetta. It has been consistently a positive experience! And will continue to purchase from them in the f More

by kelly212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharon Thompson, Elisabeth Sexton
Jan 08, 2019 -

RBM of Alpharetta responded

Thank you for your loyalty and business! We hope that Vadim and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta

December 29, 2018

Jeff Twiggs was Awesome from the beginning to the end....Gre My experience was handled very professionally....Jeff Twiggs customer service was great...He was very knowledgeable and the process moved quick overal More

by Mrs.Hunt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2019 -

RBM of Alpharetta responded

Thank you, Mrs.Hunt for the kind words about RBM of Alpharetta. We're delighted to hear that Jeff took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new car, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

December 29, 2018

Great experience This is my second purchase using Ramona. She is knowledgeable, prepared, professional and pleasant. I will highly recommend her to friends and colleag More

by Djh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ramona Razavi
Jan 08, 2019 -

RBM of Alpharetta responded

Thank you, Djh for the wonderful review. We are pleased to hear that Ramona took excellent care of you on your visit. Congratulations on your new car and we look forward to seeing you for service. Sincerely, RBM of Alpharetta

December 29, 2018

Excellent Service Ramona helped me get my Mercedes Benz. She was extremely patient finding what I needed presenting me several different options. Everything ended up wo More

by Annahmoore1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Razavi, Tom Ahern
Jan 08, 2019 -

RBM of Alpharetta responded

Hello, Annahmoore1! We are thrilled to hear that Ramona provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

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