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RBM of Alpharetta

Alpharetta, GA

5.0
5,778 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,778 reviews

December 28, 2018

Above andd beyond!!!🌏 World class!! Can't say enough about the buying experience. Michael Pietrzak was extremely nice and helpful in completing much of the deal by phone. This was most c More

by JWN
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Pietrzak
Dec 28, 2018 -

RBM of Alpharetta responded

We really appreciate the kind words and thank you for your business. We're delighted to hear that Michael could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

December 28, 2018

Great Experience Kyle was extremely patient and answered all of our questions. We didn't feel rushed or pressured. We are extremely happy with our purchase and will de More

by Donna
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diane Evans
Dec 28, 2018 -

RBM of Alpharetta responded

Thank you very much, Donna. We are grateful for the kind words and we thank you for your business. RBM of Alpharetta is delighted to hear that Kyle and Diane could provide you with a professional, and engaging buying experience. Your complete satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

December 28, 2018

Another Great Buying Experience with Ramona Razavi This is the 2nd car we have purchased using Ramona. Another great experience. Very professional and knowledgeable. A pleasure to work with her. El More

by carlaGT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Razavi, Tom Ahern, Elisabeth Sexton
Jan 08, 2019 -

RBM of Alpharetta responded

Thank you for your loyalty and business! We hope Ramona and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta

December 28, 2018

Great Experience When i first stepped to showroom i was not fully sure of purchasing car , but i was handles beautifully and feel very warmed welcome by executives.and More

by Apurva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Banda, Tom Ahern, Kagan Scott
Jan 08, 2019 -

RBM of Alpharetta responded

Thank you very much, Apurva! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Kagan and Pam took excellent care of you on your visit and we congratulate you on your new car! Sincerely, RBM of Alpharetta

December 28, 2018

Ramona's Wonderful Customer Service Ramona was the best. Top notch service. She and everyone else that we worked with in finance & sales were the great! Lisa made the finance portion o More

by KLNBBN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramona Razavi, Diane Evans
Jan 08, 2019 -

RBM of Alpharetta responded

Thank you, KLNBBN. We really appreciate the kind words and thank you for your business. We're delighted to hear that Ramona and the team could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

December 27, 2018

Great service Everyone that was involved with helping us purchase our new Mercedes was wonderful. Reza helped us throughout the entire process and made everything e More

by CarNat1516
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharon Thompson, Diane Evans
Dec 28, 2018 -

RBM of Alpharetta responded

Thank you, CarNat1516 for the wonderful review. We are pleased to hear that Reza took excellent care of you on your visit. Congratulations on your new car and we look forward to seeing you for service. Sincerely, RBM of Alpharetta

December 27, 2018

Quick and easy The car was in good condition and at a fair sales price. Dan was very helpful and went to bat for us on the sale price. I will visit this dealership a More

by Wmonette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2018 -

RBM of Alpharetta responded

Thank you, Wmonette. We really appreciate the kind words and thank you for your business. We're delighted to hear that Dan could provide you with a delightful buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

December 26, 2018

HappyBenz I had a good experience buying a car for my wife. Excellent service and great experience at RBM of Alpharetta. Will continue buying cars here. More

by MBS560
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Banda
Dec 28, 2018 -

RBM of Alpharetta responded

Thank you, MBS560 for the kind words about RBM of Alpharetta. If there is anything we can do with regards to your new car, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

December 26, 2018

Dan the man, Melissa my heart! Talk about true professionals who look out for you! Dan didn’t xx us and was very straight forward. No pressure sales and just a genuin and nice perso More

by Ekelia83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Ahern, Melissa Denewellis, Elisabeth Sexton
Dec 28, 2018 -

RBM of Alpharetta responded

Hello, Ekelia83! We are thrilled to hear that Dan, Melissa and Elisabeth provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

December 26, 2018

5 Star Service Indeed I would like to take the time to give a 5 star rating to my Sales Jeff Twiggs and his colleague Kagan. They showed 5 star team work in ensuring a smo More

by Moniquelee76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Turry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : 5 star to Kagan also for a 5 star delivery of vehicle , Tom Ahern
Dec 28, 2018 -

RBM of Alpharetta responded

Thank you very much, Moniquelee76! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Jeff, Kagan and the team took excellent care of you on your visit and we congratulate you on your new car! Sincerely, RBM of Alpharetta

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