RBM of Alpharetta

Great service If you are in need of a new car or van for you or your company, I highly recommend Sheaffer at RBM on Macfarland. Very knowledgeable, resourceful and If you are in need of a new car or van for you or your company, I highly recommend Sheaffer at RBM on Macfarland. Very knowledgeable, resourceful and professional. Thanks again Sheaffer. Kevin (Cherokee County GA) More

Incredible Customer Service The entire team at RBM made me feel welcomed and comfortable. When I first arrived there, it was raining and they treated me kindly and had the car I The entire team at RBM made me feel welcomed and comfortable. When I first arrived there, it was raining and they treated me kindly and had the car I was interested in ready for me under a covered area. Dan Berry especially went out of his way to be thorough when showcasing the GLC. I came prepared with many questions and he answered them all prepared. I appreciate his patience and guidance along the way, as this was my first car purchase. Thank you Dan and RBM team! More

Outstanding Experience at RBM of Alpharetta Just got our new 2019 GLC 300 SUV. Kagan Scott was our Sales Consultant and was phenomenal! He spent a lot time assisting us in ordering our new Merce Just got our new 2019 GLC 300 SUV. Kagan Scott was our Sales Consultant and was phenomenal! He spent a lot time assisting us in ordering our new Mercedes. He kept us posted frequently on the time frame of the arrival of our SUV. When we went to pick it up, Kagan and Diane Evans spent as much time as we needed to deliver the SUV to us and explain the operation of the SUV. Tom Ahern from finances did an excellent job handling our paperwork, the process went smoothly and quickly. We highly recommend RMB of Alpharetta and Kagan Scott. More

Great experince! I worked with David Wang, a long term employee at RBM. He is very knowledgeable about the Mercedes and the differences from model to model, and year t I worked with David Wang, a long term employee at RBM. He is very knowledgeable about the Mercedes and the differences from model to model, and year to year. He spent a good amount of time explaining a lot of the differences. He was very accommodating and understanding when I didn't buy the car we had been discussing, so I thought I owed it to him to let him know what car I had bought. I ended up buying a used Mercedes from another location, when I told him what I had bought he asked me to hold for a minute and checked to see what they might have, never giving up. It turned out he had almost the exact same car as the one I purchased. I had a 5 day return option on my car so I went in to see the car he had on the lot, primarily because I couldn't believe it! But he did indeed have the same car, better interior (black carpets vs white), better warranty, a few more miles, but you can't have everything! And a very competitive price. So I returned the 1st car, feeling very bad, because the other salesman was also very good! After visiting at least 6 other dealerships, representing totally different makes and models I ended buying the same car from the only two good salesmen I had the pleasure of meeting. More

Purchasing a Certified C300 Mercedes Jeff was very helpful in explaining the questions I asked him regarding the car. He also was very patient while I was making a decison to purchase. Jeff was very helpful in explaining the questions I asked him regarding the car. He also was very patient while I was making a decison to purchase. More

Purchase and Service Kagan is a wonderful, professional and very interactive sales person. He took the charge as soon as we arrived. He showed us cars in our budge and sty Kagan is a wonderful, professional and very interactive sales person. He took the charge as soon as we arrived. He showed us cars in our budge and styles for our drive. He made sure we understood the options and made well educated decision which we did. I thank Kagan for his expertise and showing us the right car and value for our money. I would highly recommend Kagan for great service experience. More

Easy folks to work with We worked with Terri, Pam & Neil while searching for our new car and all 3 of them made the process so easy. We had no idea what we wanted when we sho We worked with Terri, Pam & Neil while searching for our new car and all 3 of them made the process so easy. We had no idea what we wanted when we showed up and Terri was extremely patient and helpful while we tried to narrow our search. After driving what felt like every used car on the lot, we found the perfect car and were in and out of finance in no time and the car was immaculate when we took possession. Great selection at this location and very friendly staff all around. Highly recommend RBM. More

Seamless experience My husband knew what he wanted, which helped the experience go so efficiently. Pam and everyone we worked with on the sale was great. This is our firs My husband knew what he wanted, which helped the experience go so efficiently. Pam and everyone we worked with on the sale was great. This is our first Mercedes experience and we are excited to own a vehicle that we have seen wonderful reviews about. More

Highly recommend RBM of Alpharetta Incredible service and inventory. I worked with Terri Reese who was very personable and helpful in my search for the right car. I would highly recomme Incredible service and inventory. I worked with Terri Reese who was very personable and helpful in my search for the right car. I would highly recommend working with her and buying your Mercedes from this dealership. More

October 14 2018 M. VELOCE C300 Attn to Vadim Russu: My wife Joan and I thank you sincerely for your very fine and thorough efforts to provide us with the best possible experienc Attn to Vadim Russu: My wife Joan and I thank you sincerely for your very fine and thorough efforts to provide us with the best possible experience in the purchase of our Mercedes. Your follow-through from your initial greeting to our drive home in this pristinely detailed C300 has built our confidence and trust in you and the entire RBM of Alpharetta family team. We never felt any pressure to buy , rather we were directed to the right vehicle only after discerning our needs for function and budget. Even the finance manager who has been with RBM for some 27 years is courteous, clearly understood and professional. She streamlined the buying process for us. We received clear instructions in the use of every button and switch on the vehicle, were given a full tank of fuel, and a complimentary umbrella. The RBM team is first class. We will surely recommend your dealership to friends and family. More