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RBM of Alpharetta

Alpharetta, GA

5.0
5,777 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,777 reviews

September 03, 2024

Kyle was awesome. Best car buying experience I've ever had. Martin was also great as the concierge. He was very nice and patient in showing us everything the car doe More

by psimmons27
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Hina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

RBM of Alpharetta responded

Congratulations on your beautiful Benz! We’re thrilled to hear that Kyle made your car-buying experience the best you’ve ever had. It’s great to know that Martin also made a big impact as your concierge, showing you all the features and answering your questions with patience. We’re excited to hear you’ll be back for your next car! If you need anything else or have more questions in the future, just give us a shout. Thanks again for choosing us! Kind Regards, Your Friends and Family at RBM of Alpharetta

September 02, 2024

Recently had a great experience at the RBM of Alpharetta. This is my 6th car with RBM and continue to return due to the exceptional customer service and atmosphere of visiting family while engaging with the More

by FW111
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrei Bucatari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

RBM of Alpharetta responded

Thank you so much for the amazing feedback! It’s fantastic to hear that your latest visit to RBM of Alpharetta was as enjoyable as ever. We’re thrilled that Vadim, Lisa, and Deisi made your experience feel like catching up with old friends. Vadim’s care, Lisa’s smooth handling of the paperwork, and Deisi’s friendly and knowledgeable help are what we aim for every time. We’re so grateful for your continued trust in us it really feels like we’re all part of the same family! If you need anything else or just want to chat, don’t hesitate to reach out. Thanks again for the kind words and for sticking with us! Best regards, RBM of Alpharetta

Sep 14, 2024 -

FW111 responded

In addition, I’d to mention Andrei Bucatari in your service department. Over the last 10 years he has always been helping me out with the services flawlessly, great personality. Always going above and beyond. * * * * *

September 02, 2024

Excellent customer service from the time we walked in to the time we drove off of the lot. Royce and Rachel were a pleasure as they walked us through the process for purchasing our first Mercedes. More

by Deirdre.small127
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Royce Worley
Sep 13, 2024 -

RBM of Alpharetta responded

Thank you for choosing RBM of Alpharetta! Guest satisfaction is our greatest priority. It’s wonderful to know that their service from start to finish made the process smooth and enjoyable for you. We’re really glad you had a positive experience with us! We look forward to assisting you for many years to come and are here to help should you need us. Best regards, RBM of Alpharetta

August 31, 2024

You have a great sales agent, Lori Mohr. Everyone at the dealership was pleasant. The time spent with Martin was very helpful. If any of my friends are looking for a new car, I know where to More

by Sharyntrucks
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Martin Hina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Mohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

RBM of Alpharetta responded

Thank you so much for your kind words! We’re delighted to hear that Lori Mohr and Martin made your visit to RBM of Alpharetta so positive. It’s wonderful to know that everyone at the dealership was pleasant and that Martin’s assistance was helpful. Your willingness to recommend us to your friends means a lot to us! If you or anyone you know needs anything in the future, don’t hesitate to reach out. Thanks again for choosing us and for your support! Best Wishes, Your Friends and Family at RBM of Alpharetta

August 31, 2024

Linda and Neil T were fantastic! Top notch and consummate professionals….best car buying experience I have ever had…. More

by LD459
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neil Turry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Luu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

RBM of Alpharetta responded

Hi LD459, Thank you so much for the 5-star review! We appreciate your kind words about Linda Luu. We're thrilled to hear that you had an easy and friendly experience at our dealership. We're wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at RBM of Alpharetta

August 30, 2024

My third lease at RBM of Alpharetta. It is always amazing to go there, the service is just impeccable! Lori Mohr was amazing, she had everything ready at my arrival and it has been by fa More

by Jaddel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lori Mohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

RBM of Alpharetta responded

Thank you, for your continued trust in RBM of Alpharetta! We’re thrilled to hear that your third lease experience was just as impressive as the previous ones. It’s fantastic to know that Lori Mohr provided you with such efficient and impeccable service. We’re always here to make your visits as smooth and quick as possible. If there’s anything else we can assist you with, please don’t hesitate to reach out. Enjoy your new vehicle! Sincerely, RBM of Alpharetta

August 30, 2024

A great deal on a fabulous car with a great level of service. I was highly impressed More

by philegan
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

RBM of Alpharetta responded

"Thank you, for the great feedback! We’re thrilled to hear that you were impressed with both the deal and the level of service you received. It’s wonderful to know that we could provide you with a fabulous car and an exceptional experience. If you have any questions or need further assistance, please don’t hesitate to reach out. Enjoy your new car!" Best regards, RBM of Alpharetta

August 27, 2024

Everyone at RBM was amazing The help we got from John Lee and Roberto Manzur was extraordinary More

by rejemo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martin Hina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Manzur
Sep 12, 2024 -

RBM of Alpharetta responded

Thank you for the wonderful review! We’re thrilled to hear that Jon Lee and Roberto Manzur provided you with extraordinary service. It’s fantastic to know that everyone at RBM of Alpharetta made such a positive impression. We truly appreciate your kind words and are grateful for your feedback. If you ever need anything else, don’t hesitate to reach out. We look forward to serving you again! Sincerely, RBM of Alpharetta

August 26, 2024

The whole experience of buying a car in rbm alpharetta is a delight. Everyone was extremely accomodating and patient. Dan the sales person is great!! More

by jmdapice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deisi Pizano
Sep 12, 2024 -

RBM of Alpharetta responded

Thank you for the fantastic review! We’re delighted to hear that your car-buying experience at RBM of Alpharetta was a delight. It’s great to know that our team, especially Dan, provided you with accommodating and patient service. We truly appreciate your kind words and are thrilled that you had such a positive experience. If you need anything in the future, please feel free to reach out. Enjoy your new car! Best regards, RBM of Alpharetta

August 25, 2024

Very smooth process. Reza was great. Very professional and explained the process to us from start to finish. More

by ejiro1012
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

RBM of Alpharetta responded

Thank you for your feedback, Ejiro! We’re glad to hear that Reza made the process smooth and provided clear explanations from start to finish. We appreciate your kind words and are pleased that you had a great experience with us. If you need anything else, please feel free to reach out. We look forward to serving you again in the future! Best regards, RBM of Alpharetta

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