RBM of Alpharetta

Igor Markovic My Seevice advisor Mr. Igor was very helpful timely and friendly. Took personal care of getting my vehicle done. Walked me to the car such a fine My Seevice advisor Mr. Igor was very helpful timely and friendly. Took personal care of getting my vehicle done. Walked me to the car such a fine gentleman and great representative of RBM Alpharetta. Thank you Helmut More

An easy, friendly, informative, no hassle experience!! Andy Sayers of RBM of Alpharetta was exceptional! I had no intention to buy a car on the day we visited the dealership. RBM was our first stop to loo Andy Sayers of RBM of Alpharetta was exceptional! I had no intention to buy a car on the day we visited the dealership. RBM was our first stop to look. We then proceeded to visit many dealers in the area. At the end of the day, we went back to talk with Andy. He is knowledgable, friendly and seemed very honest. We purchased the car of my dreams!! Thank you Andy! Elisabeth Sexton was very helpful with the set up phase of the car. More

Enjoyed my purchase Andy Sayers is a patient, knowledgeable salesperson. I am very satisfied of purchasing a Mercedes in RBM of Alpheretta. I enjoyed the snacks, and ho Andy Sayers is a patient, knowledgeable salesperson. I am very satisfied of purchasing a Mercedes in RBM of Alpheretta. I enjoyed the snacks, and hot chocolate in the cafeteria. I’m very happy to know that they have a free car wash very soon. More

Excellent service I drive 35 miles out of my way because of the superior service and attention that Igor Markovic provides to me. Best service advisor I have ever dealt I drive 35 miles out of my way because of the superior service and attention that Igor Markovic provides to me. Best service advisor I have ever dealt with. Great customer service and attention to details. This is very important to me. More

Perfect experience Love my new car and had a fantastic buying experience. Kagan was my sales adviser and he provided exactly what I was looking for. Could not be more Love my new car and had a fantastic buying experience. Kagan was my sales adviser and he provided exactly what I was looking for. Could not be more impressed with the entire experience. More

Best Car Purchase Experience EVER!!! Kyle Edson is a super nice and honest salesperson. He lays everything out for your in an easy to understand format. There are no hidden costs in his Kyle Edson is a super nice and honest salesperson. He lays everything out for your in an easy to understand format. There are no hidden costs in his presentation. He is very knowledgeable of the cars and their features as well as what is on the lot and what is available to bring in from other dealers. He can also help you build/customize the car of your choice. I highly recommend using Kyle for your next Mercedes purchase. He made this our best car purchase experience ever!!! More

Outstanding Car Buying Experience Had the opportunity to work with Kyle Edson at RBM of Alpharetta and he was GREAT! Knowledgeable, friendly, no pressure and very helpful. Would highly Had the opportunity to work with Kyle Edson at RBM of Alpharetta and he was GREAT! Knowledgeable, friendly, no pressure and very helpful. Would highly recommend Kyle if you are looking for a new Mercedes! More

Service department is a ripoff Was not happy with RBM rep. Kendall who basically wasted my time while trying to pull a wool over my eyes. I’ve stuck with Mercedes because of their s Was not happy with RBM rep. Kendall who basically wasted my time while trying to pull a wool over my eyes. I’ve stuck with Mercedes because of their service level but it seems they’re no different than Ford when trying to gouge you with bull crap. First he tells me I need to leave my car for a week without even looking at it. I’d just brought it in due to a low battery that threw everything off. Then he tells me he will wash the car as a Mercedes standard (which never happened). He comes back to tell me he spoke with the tech and they will run a FREE diagnostic. He shows me the paperwork from the diagnostic that said everything showed faulty due to previous low voltage. Now that a new battery is in, they just need to clear the faults, then he comes back to tell me that they will need to keep the vehicle because none of the faults disappeared and then comes back to say some of them cleared. What the heck? After I say no, just give me my car back I’ll take it somewhere else, he says his techs were anxious to see where the problem was. Why would it take a week for that if they were looking at it now. On top of that there’s no loaner cars so I’m supposed to w8ng it on my own while my car sits there for a week and they feed me with some outrageous price. I’m too through with Mercedes at this point and this is my third one. I’ll consider BMW or Land Rover for my next vehicle. I had more productive things to do than constantly be lied to. More

First time buying a Mercedes-Benz At RBM of Alpharetta we were warmly greeted by Terri Reese as we searched for the perfect pre-owned car. She went above and beyond to find us that ca At RBM of Alpharetta we were warmly greeted by Terri Reese as we searched for the perfect pre-owned car. She went above and beyond to find us that car which she did and we are extremely happy with the choice she helped us make-knowing that it was an important decision. We can't say enough on how Terri kept us in the loop every step of the way and helped make the buying decision a pleasant experience. Thank you Terri :) More

stress free auto purchase working with Kagan Scott proved to be the best experience we (my wife and I) ever had in any auto dealership. He is truly professional grade. working with Kagan Scott proved to be the best experience we (my wife and I) ever had in any auto dealership. He is truly professional grade. More