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RBM of Alpharetta

Alpharetta, GA

5.0
5,778 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,778 reviews

August 19, 2018

Excellent Experience I am so very pleased to have purchased our family's latest automobile from RBM of Alpharetta. The Mercedes Benz credo is The Best or Nothing; my expe More

by Boldheart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary the Receptionist, Andy Sayers, Tom Ahern, Diane Evans
Aug 21, 2018 -

RBM of Alpharetta responded

We are thrilled to hear Andy and the team provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

August 19, 2018

Outstanding Experience We had an amazing experience @ RBM Alpharetta. Vadim and his team were outstanding from beginning to end. I would definitely recommend this dealership More

by Valerie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elisabeth Sexton
Aug 21, 2018 -

RBM of Alpharetta responded

Thank you very much, Valerie! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear Vadim and the team took excellent care of you on your visit and we congratulate you on your new car! Sincerely, RBM of Alpharetta

August 18, 2018

Customer for Life! I had totaled my 2013 C-250 and needed another car. After using my insurance car buying option, Ramona contacted me immediately, asking about my fam More

by YayainGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramona Razavi
Aug 21, 2018 -

RBM of Alpharetta responded

Thank you for the kind words about RBM of Alpharetta. We're delighted to hear that Reza and Ramona took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new car, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

August 17, 2018

Fantastic We are highly satisfied with our new Mercedes GLE 350. Thank you Jeff for making this purchase go so smoothly. Everyone we felt with At this dealers More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2018 -

RBM of Alpharetta responded

Thank you, Mike. We really appreciate the kind words and thank you for your business. We're delighted to hear Jeff could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

August 14, 2018

Professional staff made for a pleasant buying experience In the days of high pressure sales environment at most dealers the experience at RBM was a welcomed change. Allan and Terri were knowledgeable and hel More

by NoWorries
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Thompson, Allan Wilson, Terri Reese
Aug 15, 2018 -

RBM of Alpharetta responded

We really appreciate the kind words and thank you for your business. We're delighted to hear Terri and Allan could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

August 14, 2018

A wonderful experience! We had a world class experience dealing with Kyle Edson and RBM. We drove 600 miles to deal with Kyle. I recommend Kyle to anyone looking to purchase More

by Bayport1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diane Evans
Aug 15, 2018 -

RBM of Alpharetta responded

We really appreciate the kind words and thank you for your business. We're delighted to hear that Kyle could provide you with a delightful buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

August 14, 2018

Amazing Best experience I have ever had at a dealership! Kyle was knowledgable and low pressure, which is a must for me! We will definitely be back for our n More

by brad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharon Thompson, Diane Evans
Aug 15, 2018 -

RBM of Alpharetta responded

Thank you for your loyalty and business! We hope Kyle and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta

August 14, 2018

Excellent Customer Service and Experience I went to RBM to purchase a vehicle I found on the website that was a trade-in. Upon arrival I was greeted by several members of the staff and immedia More

by Megan H
Recommend Dealer
Yes
Employees Worked With
Andy Sayers, Sharon Thompson
Aug 15, 2018 -

RBM of Alpharetta responded

Thank you very much, Megan H. We are grateful for the kind words and we thank you for your business. RBM of Alpharetta is delighted to hear that Andy could provide you with a professional, and engaging buying experience. Your complete satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

August 13, 2018

I have been buying cars for 50 years and have been to many dealers in the past. This is without a doubt my most enjoyable experience. My salesman was Kyle Edson and he was knowledgeable, More

by RG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2018 -

RBM of Alpharetta responded

Hello, RG! We are thrilled to hear that Kyle provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

August 13, 2018

Awesome customer service! Kyle Edson was extremely helpful and a pleasure to work with. I would highly recommend him and RBM of Alpharetta to everyone looking for a new or use More

by kolberg001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2018 -

RBM of Alpharetta responded

Thank you for the wonderful review. We are pleased to hear Kyle took excellent care of you on your visit. Congratulations on your new car and we look forward to seeing you for service. Sincerely, RBM of Alpharetta

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