Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
RBM of Alpharetta
Alpharetta, GA
5,778 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,778 reviews
July 28, 2018
The best or nothing! We had a fantastic experience at RBM of Alpharetta. Since we owned our first Mercedes Benz we knew there is not another brand close to it. At RBM they We had a fantastic experience at RBM of Alpharetta. Since we owned our first Mercedes Benz we knew there is not another brand close to it. At RBM they really make you feel what Mercedes is all about from the moment you walk into the dealer. We strongly recommend you ask for Ramona Razavi as your sales contact. She is not only a wonderful person but you really feel she is working hard at getting the best deal for you and the best experience based on your needs. We will definitely go back to RBM and directly to Ramona. It just feels like they really care for you and you will get the best deal and experience possible. More
by Alberto20
Employees Worked With
Ramona Razavi
July 28, 2018
great! my experience buying my car was top notch! Bill was GREAT! As was Sharon in finance. I would highly recommend Bill and the RBM dealership! my experience buying my car was top notch! Bill was GREAT! As was Sharon in finance. I would highly recommend Bill and the RBM dealership! More
by deeandbob
Employees Worked With
Bill Winslow, Sharon Thompson
July 28, 2018
Fantastic vehicle and amazing service team! From the first online inquiry, Pam was responsive, professional, and helpful to make our purchase happen! She and her sales associates did everything From the first online inquiry, Pam was responsive, professional, and helpful to make our purchase happen! She and her sales associates did everything above and beyond. We now have the perfect car for our family! Very pleased and look forward to making another purchase with RBM in the future! What a wonderful experience! More
by Knoxbellagio
July 28, 2018
No help at all Misinformation and total apathy . Locked a key in the trunk of a car and provided a “ guess ‘ on the right answer which was incorrect . Followed up wi Misinformation and total apathy . Locked a key in the trunk of a car and provided a “ guess ‘ on the right answer which was incorrect . Followed up with another wrong answer . Called another dealership that was totally helpful . Not my first bad experience with RBM . More
by Tony84
Employees Worked With
Steve Byrd
July 28, 2018
Great cars and great people and service Had a fantastic experience from start to finish . Sales consultant Jeff Twiggs was wonderful. Overall great experience and will definitely recommend o Had a fantastic experience from start to finish . Sales consultant Jeff Twiggs was wonderful. Overall great experience and will definitely recommend others as well. Keep up the good work More
by 12345
July 26, 2018
Mr. Karan Scott went above and beyond to please us..Great! He was a wealth of knowledge on new and used vehicles and made our buying experience hassle FREE.....had nothing but positive things to say about this He was a wealth of knowledge on new and used vehicles and made our buying experience hassle FREE.....had nothing but positive things to say about this dealership...Great Saleman!! More
by Bfg7461@aol.com
July 26, 2018
First Mercedes My wife and I are first time buyers of Mercedes and wanted a salesperson who was knownlegable of the models and styles they have to offer. We were int My wife and I are first time buyers of Mercedes and wanted a salesperson who was knownlegable of the models and styles they have to offer. We were introduced to Reza Azizi who's knownlegde of Mercedes was second to none. He allowed us to make are on decisions on what we wanted to see and answered every question. Reza was very through and personable and we would recommend him to any of our family or friends if they were looking for the Mercedes experience. More
by Chris47
July 25, 2018
Great experience Michael Peitrzak helped my wife and me to select the perfect C300. He was very patient and friendly answering our questions. He did not pressure us, w Michael Peitrzak helped my wife and me to select the perfect C300. He was very patient and friendly answering our questions. He did not pressure us, was honest in responses, and made us feel very comfortable as we evaluated what to select. Tom Ahern, the Financial Manager is also fantastic to work with. Vadim Russu, took care of us when we picked up our new beautiful C300 since Michael was out of town. He too is a very helpful and friendly person. All three are gentlemen. I highly recommend Michael, Vadim, Tom, and RBM of Alpharetta. More
by JT-3
July 23, 2018
Kyle Edson @ RBM Alpharetta - Exceptional! We are a two-Tesla family ... so when it came time to trade our 5 year old model S with over 100k miles.. it was a challenge for us ... Kyle was excep We are a two-Tesla family ... so when it came time to trade our 5 year old model S with over 100k miles.. it was a challenge for us ... Kyle was exceptional at helping us @ RBM ... patient, knowledgable, not 'salesy', and very focussed on our satisfaction ... highly recommend ! PJ & Samara More
by PJ & Sam - Tesla Family
Employees Worked With
July 22, 2018
Outstanding professional service Vadim Russo was an excellent salesperson at RBM Alpharetta! He was very professional, was patient and not pushy. He calmly explained the differences b Vadim Russo was an excellent salesperson at RBM Alpharetta! He was very professional, was patient and not pushy. He calmly explained the differences between the types of cars we were considering. He anticipated questions we might have and gave us honest and direct answers. You can tell he enjoys his job because of his positive and friendly service. He is an excellent sales person! Sharon, in finance was also very professional. She’s efficient, informative and friendly. Elisabeth did a great job teaching us about all the functions of our new SUV. More
by New SUV!
