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RBM of Alpharetta

Alpharetta, GA

5.0
5,776 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,776 reviews

July 19, 2018

Great Experience Andy Sayers is very professional and trustworthy. I came all the way from Memphis TN to buy a car I had seen on the internet. Andy had the car on t More

by mikeoparker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Sayers, Sharon Thompson
Jul 20, 2018 -

RBM of Alpharetta responded

We are so happy to hear that you had an amazing experience with Andy. "The best or nothing" is what we strive for here at RBM of Alpharetta. We really hope that you enjoy your new car and we look forward to seeing you next time. Happy driving! Sincerely, RBM of Alpharetta

July 18, 2018

Great Experience Ramona Razavi was such a pleasure to work with! She was attentive to my needs/wants and met them very professionally. I never felt pressured or stress More

by Dina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Razavi
Jul 19, 2018 -

RBM of Alpharetta responded

Thank you, Dina. We really appreciate the kind words and thank you for your business. We're delighted to hear Ramona could provide you with a delightful buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

July 17, 2018

excellent - premier I couldn't have had a better salesperson than Kyle Edsen. Low pressure, answered all my questions, took care of us, followed up and was always quick More

by keevro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharon Thompson
Jul 19, 2018 -

RBM of Alpharetta responded

Thank you, keevro for the wonderful review. We are pleased to hear Kyle took excellent care of you on your visit. Congratulations on your new car and we look forward to seeing you for service. Sincerely, RBM of Alpharetta

July 15, 2018

Excellent and Fast Service My husband and I stopped in for a routine oil change, saw a car on the lot and fell in love. Bill Favini put us in the new car in less time than it w More

by Michelle Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Favini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharon Thompson, Elisabeth Sexton
Jul 19, 2018 -

RBM of Alpharetta responded

Hello, Michelle Johnson! We are thrilled to hear Bill and the team provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

July 14, 2018

Loved getting a new car David Wang is an EXCELLENT Mercedes associate. He is very knowledgeable about what his clients want and need. He makes getting a new car fun and comfo More

by Mischris0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Wang, Elisabeth Sexton
Jul 19, 2018 -

RBM of Alpharetta responded

Thank you very much, Mischris0! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear David took excellent care of you on your visit and we congratulate you on your new car! Sincerely, RBM of Alpharetta

July 13, 2018

Above and beyond! Jeff Twiggs gave awesome service! He did everything he could to get us in the perfect car. We came for one thing and became a bit overwhelmed becaus More

by Patterson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharon Thompson, Elisabeth Sexton, Kendall Parks
Jul 19, 2018 -

RBM of Alpharetta responded

Thank you, Patterson for the kind words about RBM of Alpharetta. We're delighted to hear Jeff took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new car, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

July 11, 2018

Just leased my first Mercedes Reza Azizi was a great help in finding me the perfect car. He is very smart, helpful and kind. I look forward to working with him on any future car More

by Susan
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elisabeth Sexton
Jul 19, 2018 -

RBM of Alpharetta responded

Thank you, Susan. We really appreciate the kind words and thank you for your business. We're delighted to hear Reza could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

July 09, 2018

Best Sales Experince in purchasing an automobile in 10yrs I just picked up my GLE 43 at RBM Alpharetta: This Mercedes Dealership is the best by far that I have visited anywhere. Kyle my Sales Associate More

by Tony S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elisabeth Sexton
Jul 10, 2018 -

RBM of Alpharetta responded

Thank you, Tony S. We really appreciate the kind words and thank you for your business. We're delighted to hear the whole team at RBM of Alpharetta could provide you with a delightful buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

July 09, 2018

Start to finish....it took about 3 hours!!! Pam was great. Knew the product. Never said "I don't know" always was "I'll get that answer for you". Very upfront. No hassle. More

by chuky4710
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Banda
Jul 19, 2018 -

RBM of Alpharetta responded

We are so happy to hear that you had an amazing experience with Pam! We look forward to seeing you next time. Sincerely, RBM of Alpharetta

July 07, 2018

Superior Sales, service and financing Pam Banda and her team (Litzy and Tom) made buying my E300 Mercedes acomplete breeze. Keep up the excellent service. I loved working with you. Marie More

by DrMarieL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizzy who did the tutorial, Pamela Banda, Tom Ahern
Jul 09, 2018 -

RBM of Alpharetta responded

Thank you for the kind words about RBM of Alpharetta. We're delighted to hear Pam and the whole team took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new car, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

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