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RBM of Alpharetta

Alpharetta, GA

5.0
5,776 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,776 reviews

July 05, 2018

New Car purchase I recommend RBM North. This is our second new car purchase. We had very professional salesmanship from Vadim Russu and excellent service by the entire More

by GregCar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2018 -

RBM of Alpharetta responded

Thank you for the wonderful review. We are pleased to hear Vadim took excellent care of you on your visit. Congratulations on your new car and we look forward to seeing you for service. Sincerely, RBM of Alpharetta

July 04, 2018

Great Experience My wife and I had a great buying experience with Vadim Russu at RBM Alpharetta. Vadim was very kind, knowledgeable of the inventory and features of th More

by yasseribrahim88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Ahern, Elisabeth Sexton
Jul 07, 2018 -

RBM of Alpharetta responded

Hello, yasseribrahim88! We are thrilled to hear Vadim provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

July 02, 2018

purchased Mercedes benz It was great working with them. Every associate we met was very cooperative and made the purchase a breeze. The vehicles are rightly priced and they e More

by jess123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Razavi
Jul 07, 2018 -

RBM of Alpharetta responded

Thank you, jess123. We really appreciate the kind words and thank you for your business. We're delighted to hear Ramona could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

July 02, 2018

Excellent Sales Consultant Michael Pietrzak Overall good experience! Sales Consultant Michael Pietrzak did an excellent job. The sales manager, Neil, was also very personable and took time to pe More

by AtlGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Turry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Sayers, Sharon Thompson, Michael Pietrzak
Jul 07, 2018 -

RBM of Alpharetta responded

RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear Michael took excellent care of you on your visit and we congratulate you on your new car! Sincerely, RBM of Alpharetta

June 30, 2018

First class experience I have leased eight cars over a twenty+ year period with various German luxury brands, and in saying that, RBM Alpharetta and Kyle Edson rank up at th More

by discerning customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2018 -

RBM of Alpharetta responded

Thank you for the kind words about RBM of Alpharetta. We're delighted to hear Kyle took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new car, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

June 29, 2018

Great organization! Great experience! Everyone at RBM of Alpharetta were extremely friendly and very professional - especially our sales representative Dan Berry. He was very knowledgeable More

by Jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Ahern, Elisabeth Sexton
Jun 30, 2018 -

RBM of Alpharetta responded

Thank you very much, Jack! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear the whole team took excellent care of you on your visit and we congratulate you on your new car! Sincerely, RBM of Alpharetta

June 29, 2018

Amazing experience with RBM of Alpharetta My overall experience at the RBM of Alpharetta was just amazing. My husband and I stopped in to look at the GLA and the CLA because I needed to make More

by JK4045
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kagan Scott, Elisabeth Sexton
Jun 30, 2018 -

RBM of Alpharetta responded

Thank you, JK4045. We really appreciate the kind words and thank you for your business. We're delighted to hear Kagan could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

June 29, 2018

Exceptional Service from Kagan Scott From the initial phone conversation, to locating the right vehicle, negotiating pricing and through delivery of my new vehicle, Kagan Scott provided t More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Ahern, Kagan Scott, Elisabeth Sexton
Jun 30, 2018 -

RBM of Alpharetta responded

We are grateful for the kind words and we thank you for your business. RBM of Alpharetta is delighted to hear Kagan could provide you with a professional, and engaging buying experience. Your complete satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

June 29, 2018

AMAZING AMAZING EXPERIENCE ! 2018 GLA 250 UPDATE! Just bought another car from the amazing Kagan Scott and this the experience was even smoother than the first!!!!!!! How do y More

by Jesmes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kagan Scott, Elisabeth Sexton
Jun 30, 2018 -

RBM of Alpharetta responded

We're delighted to hear Kagan and the whole team took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new car, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

June 28, 2018

RBM of Alpharetta =Awesome RBM of Alpharetta was amazing! This is my 3rd Mercedes purchase and by far the best! They definitely have the most competitive prices for certified pr More

by Deneatrice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Favini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2018 -

RBM of Alpharetta responded

Hello, Deneatrice! We are thrilled to hear Bill provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

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