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RBM of Alpharetta
Alpharetta, GA
5,799 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,799 reviews
September 03, 2024
I always dread the thought of buying a car, and put it off as long as possible. This experience was maybe the easiest ever. Thank you to Lori Mohr and Roberto Manzur. So far, love the car and looking forw off as long as possible. This experience was maybe the easiest ever. Thank you to Lori Mohr and Roberto Manzur. So far, love the car and looking forward to years of fun with it. More
by smparis
September 03, 2024
Kyle was awesome. Best car buying experience I've ever had. Martin was also great as the concierge. He was very nice and patient in showing us everything the car doe Best car buying experience I've ever had. Martin was also great as the concierge. He was very nice and patient in showing us everything the car does and answering all of our questions. Definitely will be back when in need of my next car. More
by psimmons27
September 03, 2024
Reza was awesome to work with! He treated us respectfully and helped us make the right selection of our new vehicle. He communicated throughout the process and was a pleasure to wo He treated us respectfully and helped us make the right selection of our new vehicle. He communicated throughout the process and was a pleasure to work with More
by haleysbohlman
September 02, 2024
Excellent customer service from the time we walked in to the time we drove off of the lot. Royce and Rachel were a pleasure as they walked us through the process for purchasing our first Mercedes. the time we drove off of the lot. Royce and Rachel were a pleasure as they walked us through the process for purchasing our first Mercedes. More
by Deirdre.small127
September 02, 2024
Recently had a great experience at the RBM of Alpharetta. This is my 6th car with RBM and continue to return due to the exceptional customer service and atmosphere of visiting family while engaging with the This is my 6th car with RBM and continue to return due to the exceptional customer service and atmosphere of visiting family while engaging with the various departments and staff. Our sales person, Vadim Russu is fantastic and truly shows he cares and is involved throughout the process. It feels like a friend than a sales transaction. Lisa Brennen in Finance is amazing with a great personality and makes the paperwork seem seamless fast and easy. Deisi Pizano whose role was to explain the various features of the car was very knowledgeable and friendly with a great smile. Overall, great experience like visiting a family reunion. More
by FW111
August 31, 2024
You have a great sales agent, Lori Mohr. Everyone at the dealership was pleasant. The time spent with Martin was very helpful. If any of my friends are looking for a new car, I know where to Everyone at the dealership was pleasant. The time spent with Martin was very helpful. If any of my friends are looking for a new car, I know where to send them, RBM of Alpharetta. More
by Sharyntrucks
August 31, 2024
Linda and Neil T were fantastic! Top notch and consummate professionals….best car buying experience I have ever had…. Top notch and consummate professionals….best car buying experience I have ever had…. More
by LD459
August 30, 2024
A great deal on a fabulous car with a great level of service. I was highly impressed service. I was highly impressed More
by philegan
Employees Worked With
August 30, 2024
My third lease at RBM of Alpharetta. It is always amazing to go there, the service is just impeccable! Lori Mohr was amazing, she had everything ready at my arrival and it has been by fa It is always amazing to go there, the service is just impeccable! Lori Mohr was amazing, she had everything ready at my arrival and it has been by far the quickest I have been in a car dealership! More
by Jaddel
August 27, 2024
Everyone at RBM was amazing The help we got from John Lee and Roberto Manzur was extraordinary Lee and Roberto Manzur was extraordinary More
by rejemo
