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RBM of Alpharetta

Alpharetta, GA

5.0
5,776 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,776 reviews

March 24, 2018

Wonderful experience! I purchased my GLC Coupe from RBM of Alpharetta and I could not be happier ! Dan Berry did an awesome job working with me from beginning to end. I wou More

by Lisa Tankersley
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Turry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Ahern
Mar 26, 2018 -

RBM of Alpharetta responded

Hello, Lisa Tankersley We are thrilled to hear the whole team at RBM of Alpharetta provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

March 23, 2018

Smooth ride! Best experience my husband and I have had purchasing a new car. First time st RBM and Vadeem made the process super smooth and we are very happy with More

by Jazzgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diane Evans
Mar 26, 2018 -

RBM of Alpharetta responded

We are so happy to hear that you received "The Best or Nothing" experience! We strive to make all of our customers happy and we are pleased that Vadim was able to do so. Happy driving! Sincerely, RBM of Alpharetta

March 22, 2018

1st time Car Purchase Ramona Razavi and the RBM squad made my first time purchase very memorable. They helped me find the best deal and I couldn't be happier. I very much r More

by Dale P Morley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Razavi, Tom Ahern
Mar 26, 2018 -

RBM of Alpharetta responded

Thank you very much Dale P Morley! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear Ramona took excellent care of you on your visit and we congratulate you on your car! Sincerely, RBM of Alpharetta

March 22, 2018

Great! Wonderful experience! Mr. Scott our salesman was highly professional in his knowledge of the CL class vehicle that we purchased. He worked with us at a pace that we had ti More

by Martha Wilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Ahern, Kagan Scott, Diane Evans
Mar 26, 2018 -

RBM of Alpharetta responded

Thank you Martha Wilson for the kind words about RBM of Alpharetta. We're delighted to hear Kagan took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new car, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

March 22, 2018

Professional, Helpful, Easy I let Shaeffer know what I was in the market for. He called when it hit the lot. He organized all the paperwork. When I arrived to close the deal i More

by AMC,Inc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheaffer Cheek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2018 -

RBM of Alpharetta responded

Thank you AMC,Inc. We really appreciate the kind words and thank you for your business. We're delighted to hear Sheaffer could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

March 21, 2018

Excellent Car Buying Experience I stopped by to see and drive a vehicle that I had seen advertised online. I didn't have an appointment, but RBM and Pam, my salesperson, were very a More

by wagonlover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Thompson, Pamela Banda
Mar 26, 2018 -

RBM of Alpharetta responded

Any time that we can provide excellent customer service is what we strive for! We are so happy to hear that Pam was able to give you even more than that. If you have any more questions or anything, please don't hesitate to call us. Sincerely, RBM of Alpharetta

March 21, 2018

Outstanding Professionalism It is with profound gratitude that my wife and I extend our sincere appreciation for the services you have rendered in helping out with polite and hum More

by Soobak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2018 -

RBM of Alpharetta responded

We are so happy to hear that you had excellent customer service every time that you have visited us here at RBM of Alpharetta! We congratulate you on your new GLC 300 and we hope to see you next time! Sincerely, RBM of Alpharetta

March 21, 2018

Fabulous experience! We loved working with Kagan Scott! He was extremely professional and very helpful. Kagan was very detail orientated and knew exactly which vehicle we More

by Mmadrid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane who helped familiarize us with the vehicle , Tom Ahern, Kagan Scott
Mar 21, 2018 -

RBM of Alpharetta responded

Thank you Mmadrid for the kind words about RBM of Alpharetta. We're delighted to hear Kagan took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new car, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

March 20, 2018

Professional and courteous staff at RBM This is our 2nd purchase at RBM Mercedes and it was easy and hassle free. Dealing with Ramona Razavi and Bill Winslow made our purchase a pure pleasur More

by BLeiva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Winslow, Ramona Razavi
Mar 21, 2018 -

RBM of Alpharetta responded

Thank you for your continued loyalty and business! We hope Ramona, Bill and the rest of our dealership can continue to delight you. We appreciate you taking the time to share another great experience with us and congratulations on your new car! Sincerely, RBM of Alpharetta

March 19, 2018

The Best of the North Ramona Razavi is an exceptional representative. I walked into the dealership being very indecisive on the type of vehicle I wanted. Ramona was extreme More

by Jackie Parker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Razavi
Mar 21, 2018 -

RBM of Alpharetta responded

Thank you Jackie Parker for the kind words about RBM of Alpharetta. We're delighted to hear Ramona took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new car, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

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