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RBM of Alpharetta

Alpharetta, GA

5.0
5,304 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,304 reviews

March 01, 2017

Friendly, Knowledgeable, Smooth & Efficeint I was directed to this dealership via the Costco Auto program. My sales representative, Ramona Razavi, was highly knowledgeable about all the many mod More

by BZJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Razavi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharon Thompson
Mar 03, 2017 -

RBM of Alpharetta responded

Thank you BZJ for the great review! We are pleased to hear Ramona took excellent care of you on your visit. Congratulations on your new car and we look forward to seeing you for service. Sincerely, RBM of Alpharetta

March 01, 2017

New Mercedes Owner My husband and I just bought our first Mercedes from RBM and are exstatic! Ramona Razavi provided us with excellent service from the time we walked i More

by Dcampbell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Razavi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2017 -

RBM of Alpharetta responded

Thank you Dcampbell for your loyalty and business! We hope Ramona and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta

February 28, 2017

RBM & Reza Azizi First Class This is my 6th purchase from RBM of Alpharetta and just as expected it was a pleasure doing business with them again. They always make me and my famil More

by Andrew Solomon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Brennan
Feb 28, 2017 -

RBM of Alpharetta responded

Thank you Andrew Solomon for the amazing review of Reza and the team at RBM of Alpharetta. We appreciate your continued loyalty, and look forward to working with you again in the future! Sincerely, RBM of Alpharetta

February 27, 2017

Quick and professional It was a vert good shopping experience. They had a great selection and fair pricing. The sales rep Andy Sayers was knowledgeable and not pushy. More

by Carlos Mendes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Bucatari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Sayers, Sharon Thompson
Mar 01, 2017 -

RBM of Alpharetta responded

Thank you Carlos Mendes for the great review. We are delighted to hear Andy Sayers took excellent care of you on your visit. Congratulations on your new car and we look forward to seeing you in the future! Sincerely, RBM of Alpharetta

February 27, 2017

RBM of Alpharetta - Michael Pietrzak RBM of Alpharetta and Michael Pietrzak is a fantastic compbination of sales, service and putting customer needs first over just 'making the sale'. Mi More

by Bill_B55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Pietrzak
Feb 27, 2017 -

RBM of Alpharetta responded

Thank you Bill_B55 for your loyalty and business! We hope Michael and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta

February 27, 2017

2016 smart prime surprise Almost bought 2016 smart Proxy from a used dealer but Fabian Tafur negotiated a deal my wife couldn't refuse. You are the best Fabian. Only came in More

by Donald H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Tafur
Feb 27, 2017 -

RBM of Alpharetta responded

Thank you Donald H for the great review! We are pleased to hear Fabian took excellent care of you on your visit. Congratulations on your new Smart and we look forward to seeing you for service. Sincerely, RBM of Alpharetta

February 27, 2017

Just purchase CPO E 350 from RBM and Andy Sayers By far, this was the most satisfying car buying experience I have ever had. I had spoken with Andy several times prior to the dealership visit, as I More

by globetreker1125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Evans, Andy Sayers, Lisa Brennan
Feb 28, 2017 -

RBM of Alpharetta responded

Hello, globetreker1125! We are very happy to hear Andy could follow through and provide you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

February 25, 2017

Fantastic team! Second E350 I have purchased from RBM with the same excellent service. My salesperson Ramona showed me the cars I was interested in and explained all More

by Tomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Razavi, Neil Turry and CR Carr
Feb 27, 2017 -

RBM of Alpharetta responded

Hello Tomas, Thank you for that great review of Ramona and for your continued loyalty to RBM of Alpharetta Mercedes-Benz. We look forward to working with you again in the future! Sincerely, RBM of Alpharetta

February 23, 2017

Car purchase I would like to express my profound satisfaction was my experience an RBM of Alpharetta. Especially, I would like to acknowledge Ramona Razavi. She More

by Maratgold1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Razavi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Brennan
Feb 23, 2017 -

RBM of Alpharetta responded

Hello, Maratgold1! We are excited to hear Ramona provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

February 23, 2017

Great overall purchasing experience We purchased our Mercedes from RBM of Alpharetta with help from Ramona Razavi (Sales), Dan Berry (Sales), Lisa Brennan (Financial) and Diane Evans (Co More

by HappyCarBuyer PS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramona Razavi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diane Evans - Please rate as a 5 star., Lisa Brennan
Feb 23, 2017 -

RBM of Alpharetta responded

Thank you HappyCarBuyer PS. We appreciate all of your kind words and thank you for your business. We are glad to hear Ramona and the rest of the team could provide you with a hassle-free experience. Your 100% satisfaction is our priority and we admire your honest feedback. We look forward to seeing you for service. Sincerely, RBM of Alpharetta

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