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RBM of Alpharetta
Alpharetta, GA
5,312 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,312 reviews
March 20, 2017
Lease Experience Ramona was very helpful, as was the entire team at RBM of Alpharetta during my recent visit there. I ended up leasing a car that was exactly what I w Ramona was very helpful, as was the entire team at RBM of Alpharetta during my recent visit there. I ended up leasing a car that was exactly what I wanted, and the process was very professional, if a bit long. More
by andrewgyoung
Helpful March 18, 2017
Wonderful Very friendly from all we encountered! Ramona kept us informed on our new SUV from completion to arriving in the States. Looking forward to driving ou Very friendly from all we encountered! Ramona kept us informed on our new SUV from completion to arriving in the States. Looking forward to driving our new car for many years to come! More
by MB Sandy
Employees Worked With
March 17, 2017
Very Professional!! I Purchased my first car from this location. Mercedes Benz ELA 250 Sport, the staff was amazing they helped me with all my needs. my salesman Kagan Sc I Purchased my first car from this location. Mercedes Benz ELA 250 Sport, the staff was amazing they helped me with all my needs. my salesman Kagan Scott was PHENOMENAL he answered my thousand questions as a first time buyer. the atmosphere was clean and some of the other staff walked up and introduce themselves. And that made me feel more comfortable as a young buyer. GREST STAFF, GREAT SERVICE, AND GERAT LOCATION. More
by jasminedaniels1
Employees Worked With
Kagan Scott
March 16, 2017
Their CRM is garbage I put a lead in through True Car for a specific model. I requested a list of their inventory and got a confirmation email to the face. Lo and be I put a lead in through True Car for a specific model. I requested a list of their inventory and got a confirmation email to the face. Lo and behild, the following morning I look at my inbox and got a boiler plate CRM reply that that the car I wanted was in stock and that I can schedule a test drive. According to their website, this car is not in stock. Do these guys even read their leads? More
by rg27610
Employees Worked With
March 15, 2017
Purchased a 2017 GLC 300 The transaction from start to finish with Rezza Azizi was a pleasure. This was the 2nd car I purchased from RBM of Alpharetta and I live in So. Flori The transaction from start to finish with Rezza Azizi was a pleasure. This was the 2nd car I purchased from RBM of Alpharetta and I live in So. Florida! More
by Ellen
March 15, 2017
EXCELLENT EXERIENCES!!!! Everyone at this location was very friendly, very professional, and very helpful. The environment is professional and the waiting area is comfy. Our Everyone at this location was very friendly, very professional, and very helpful. The environment is professional and the waiting area is comfy. Our salesman Kagan Scott was very professional and answered all our question and met all our needs. Our daughter also purchased her first car with Kagan Scott and she absolutely LOVE it. I will definitely recommend the Alpharetta location. I'm in love with my 2017 Mercedes Benz GLE63s Thanks Kagan Scott Latasha Daniels :) More
by tashadaniels08
Employees Worked With
Kagan Scott
March 15, 2017
An Experience Like No Other From the moment Ramona Razavi contacted me I was very pleased with the level of service. She made everything seem so easy and made me feel comfortabl From the moment Ramona Razavi contacted me I was very pleased with the level of service. She made everything seem so easy and made me feel comfortable from sales. This continued with the Finance Director (Lisa) that did not add extra pressure when completing the paper work. And finally Diane sat with me to set up the all the options on the Mercedes. This was truly an experience I have never seen from a dealership! Top notch!! More
by sorg68
March 14, 2017
The best This was, by far, my best dealer experience. I love my new car, but more than that, the experience was so easy and pleasant-I felt like everyone real This was, by far, my best dealer experience. I love my new car, but more than that, the experience was so easy and pleasant-I felt like everyone really bent over backwards to make sure I was satisfied with my vehicle and my experience. More
by R_Moyal
Employees Worked With
Pamela Banda, Tom Ahern
March 11, 2017
Andy Sayers and Lisa Brennan were great! We are very pleased with our new C300. Andy Sayers and Lisa Brennan provided great customer service and made the process of buying a car easy and quic We are very pleased with our new C300. Andy Sayers and Lisa Brennan provided great customer service and made the process of buying a car easy and quick. More
by mike75
Employees Worked With
Andy Sayers, Lisa Brennan
March 11, 2017
Really pleasant and easy. Our salesperson, Ron Delvalle was extremely knowledgeable about the vehicles and all financing options. A pleasure to work with. Our finance person wa Our salesperson, Ron Delvalle was extremely knowledgeable about the vehicles and all financing options. A pleasure to work with. Our finance person was well organized and very efficient, also better than all previous experiences with other dealerships. More
by Bill
Employees Worked With
Lisa Brennan, Ron Delvalle
