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RBM of Alpharetta

Alpharetta, GA

5.0
5,778 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,778 reviews

January 25, 2018

Kyle is the BEST! Although I did not purcase a car there ,Kyle was sooo much help! I did purchase a mercades elsewhere and will use RBM of Alpharetta as my service deal More

by Caroline
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2018 -

RBM of Alpharetta responded

Thank you very much Caroline! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear Kyle took excellent care of you on your visit and we congratulate you on your new car! Sincerely, RBM of Alpharetta

January 25, 2018

Purchasing from Reza Azizi This was my second time purchasing an automobile from Reza. Like the last time, it was a wonderful experience dealing with him. My wife loves this d More

by Wayne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Ahern
Jan 25, 2018 -

RBM of Alpharetta responded

Thank you very much Wayne! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear Reza took excellent care of you on your visit and we congratulate you on your new car! Sincerely, RBM of Alpharetta

January 24, 2018

Most Pleasant Professional Experience Ever I recently purchased a 250 CLA from RBM Alpharetta on McFarland Parkway and I have to say, I have never had an easier, or more pleasant experience in More

by TerriE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diane Evans
Jan 25, 2018 -

RBM of Alpharetta responded

Thank you TerriE for the wonderful review. We are pleased to hear Kyle, Lisa, and Diane took excellent care of you on your visit. Congratulations on your new car and we look forward to seeing you for service. Sincerely, RBM of Alpharetta

January 24, 2018

Best Customer Service It is my second time doing Business with Bill Favini and RBM of Alpharetta. The personalized service you get here from Bill,Diane Evans and Lisa Brenn More

by happy!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Favini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Denton, Diane Evans
Jan 25, 2018 -

RBM of Alpharetta responded

Hello, happy! We are thrilled to hear Bill, Diane, and Lisa provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

January 23, 2018

Kyle Edson in sales! 5 stars! This is the single best car buying experience I have ever had and I have purchased and leased many vehicles. I am so excited about my new Mercedes-Be More

by cosmopug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2018 -

RBM of Alpharetta responded

Thank you very much cosmopug. We are grateful for the kind words and we thank you for your business. RBM of Alpharetta is delighted to hear Kyle could provide you with a professional, and engaging buying experience. Your complete satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

January 23, 2018

Customer Service! Kyle Edson had great follow up and took the time to listen to our needs. I would go back to him and this dealership for our next car adventure. More

by MM1957
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2018 -

RBM of Alpharetta responded

Thank you for your continued loyalty and business! We hope Kyle and the rest of our dealership can continue to delight you. We appreciate you taking the time to share another great experience with us! Sincerely, RBM of Alpharetta

January 22, 2018

Great Customer Service Ramona Razavi make a big difference when it comes to put the customer first. she worked with us to find the best product, great deal and best financia More

by Majid Mohseni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Razavi
Jan 25, 2018 -

RBM of Alpharetta responded

Thank you, Majid Mohseni for your loyalty and business! We hope Ramona and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta

January 22, 2018

great service. Received excellent service and guidance from salesman Bill Winslow. I found a used Lexus and was priced fair and agreed to purchase after driving More

by runnimng
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Winslow, Sharon Thompson
Jan 25, 2018 -

RBM of Alpharetta responded

Thank you for your loyalty and business! We hope Bill and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta

January 22, 2018

Totally Awesome Sales Experience When was the last time you went car shopping and had a pleasant, even wonderful experience? Well, for me, it was basically never. I have been shopping More

by Hal E.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diane Evans
Jan 25, 2018 -

RBM of Alpharetta responded

Thank you Hal E.. We really appreciate the kind words and thank you for your business. We're delighted to hear Kyle at RBM of Alpharetta could provide you with a delightful buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

January 21, 2018

Exceptional salesperson We just purchased a vehicle last week at Alpharetta RBM, and I must admit that Kagan Scott is one of the most astute and professional sales representa More

by GLE 43 Purchaser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Cadavid-he referred me to Alpharetta RBM, he is the primary reason I selected this location., Teresa Cox, Sharon Thompson, Kagan Scott
Jan 25, 2018 -

RBM of Alpharetta responded

Hello, GLE 43 Purchaser. We are thrilled to hear Kagan provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

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