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RBM of Alpharetta

Alpharetta, GA

5.0
5,312 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,312 reviews

December 08, 2016

BEST Experience working with Vadim!!! Our car shopping experience with Vadim Russu was awesome!!! Not only was he super professional, patient, informative, and not pushy, but most of all h More

by Madelyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diane, Tom Ahern
Dec 09, 2016 -

RBM of Alpharetta responded

Hi Madelyn, Thank you for choosing RBM of Alpharetta and congratulations on the purchase of your new vehicle! We are so pleased to hear that Vadim was professional, personal, and answered all your questions to ensure that you had a pleasant buying experience. We value our customers and are dedicated to ensuring an exceptional experience at every visit. See you again when you are in for service! Sincerely, RBM of Alpharetta

December 08, 2016

Excellent service! Andrei Bucatari is great! My name is Catherine Melton. Andrei Bucatari is taking care of my Mercedes for last 2 years. We are very happy with the service. Andrei Bucatari is ho More

by Catherine Melton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Bucatari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2016 -

RBM of Alpharetta responded

Catherine Melton, Thank you for that great review of Andrei and for your continued loyalty to RBM of Alpharetta. We look forward to working with you again in the future! Sincerely, RBM of Alpharetta

December 08, 2016

Third Mercedes purchase from RBM of Alpharetta My wife recently decided to give her '06 E-Class to our granddaughter for her 16th birthday, so last week we trotted back to RBM of Alpharetta to buy More

by RoadTrip2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Turry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Cox, Lisa Brennan
Dec 09, 2016 -

RBM of Alpharetta responded

RoadTrip2017, Thank you for that great review of Dan Berry and the rest of the team! We want to also thank you for your continued loyalty to RBM of Alpharetta. Please wish your Granddaughter a very Happy Birthday from all of us! We look forward to working with you all again in the future. Sincerely, RBM of Alpharetta

December 07, 2016

AMAZING, HONEST! Just bought my Mercedes from Ramona Razavi (Sales) and Lisa Brennan (Financial) a few days ago, and I can only sum up my experience in two words: AMAZ More

by Jerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Razavi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Brennan
Dec 07, 2016 -

RBM of Alpharetta responded

Thank you Jerry. We appreciate all of your kind words and thank you for your business. We are glad to hear Ramona could provide you with a hassle-free experience. Your 100% satisfaction is our priority and we admire your honest feedback. We look forward to assisting you with all of your future automotive needs. Sincerely, RBM of Alpharetta

December 07, 2016

Ask for Fabian - He will make sure you are taken care of We had the best experience with Fabian Tafur. He honestly made sure everything was taken care of. Even after we purchased the care there were 2 small More

by Tammydockbrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Tafur
Dec 07, 2016 -

RBM of Alpharetta responded

Hi Tammydockbrown, Thank you for choosing RBM of Alpharetta and congratulations on the purchase of your new Mercedes Benz! We are so pleased to hear that Fabian was professional, personal, and answered all your questions to ensure that you had a pleasant buying experience. We value our customers and are dedicated to ensuring an exceptional experience at every visit. See you again when you are in for service! Sincerely, RBM of Alpharetta

December 06, 2016

Ron Delvalle's excellent customer service We have bought from Ron at RBM of Alpharetta in the past. He is an absolute pleasure to work with. Goes above & beyond in making the customer comfor More

by Mamta Daswani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Delvalle
Dec 07, 2016 -

RBM of Alpharetta responded

Thank you Mamta Daswani. We appreciate all of your kind words and thank you for your business. We are glad to hear Ron could provide you with a hassle-free experience. Your 100% satisfaction is our priority and we admire your honest feedback. We look forward to assisting you with all of your future automotive needs. Sincerely, RBM of Alpharetta

December 06, 2016

Excellent Mr. Sayers was our sales person. He was very friendly and professional in answering all our questions. He made coming from Birmingham to purchase a ca More

by jett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Sayers
Dec 07, 2016 -

RBM of Alpharetta responded

Hi jett, Thank you for choosing RBM of Alpharetta and congratulations on the purchase of your new Mercedes Benz! We are so pleased to hear that Andy was professional, personal, and answered all your questions to ensure that you had a pleasant buying experience. We value our customers and are dedicated to ensuring an exceptional experience at every visit. See you again when you are in for service! Sincerely, RBM of Alpharetta

December 05, 2016

Great Service and Experience Coming from a big family, I have had my fair share of car shopping/buying experience. I came in to RBM of Alpharetta dreading the “back and forth” neg More

by BenzBuyer1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wang
Dec 06, 2016 -

RBM of Alpharetta responded

Thank you BenzBuyer1234. We appreciate all of your kind words and thank you for your business. We are glad to hear David could provide you with a hassle-free experience. Your 100% satisfaction is our priority and we admire your honest feedback. We look forward to assisting you with all of your future automotive needs. Sincerely, RBM of Alpharetta

December 05, 2016

MB for Christmas Kyle definitely went the extra mile to make the purchase of our new GLC a delightful experience. Given some of the stumbling blocks we brought , Kyle More

by Skip
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Lisa Brennan
Dec 07, 2016 -

RBM of Alpharetta responded

Thank you Skip. We appreciate all of your kind words and thank you for your business. We are glad to hear Kyle could provide you with a hassle-free experience. Your 100% satisfaction is our priority and we admire your honest feedback. We look forward to assisting you with all of your future automotive needs. Sincerely, RBM of Alpharetta

December 05, 2016

Excellent Andy Sayers was our sales person and he helped us a lot. He was very friendly and very patient and answered and cleared all our questions and doubts. More

by MB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Sayers, Tom Ahern
Dec 07, 2016 -

RBM of Alpharetta responded

Hi MB, Thank you for choosing RBM of Alpharetta and congratulations on the purchase of your new Mercedes Benz! We are so pleased to hear that Andy was professional, personal, and answered all your questions to ensure that you had a pleasant buying experience. We value our customers and are dedicated to ensuring an exceptional experience at every visit. See you again when you are in for service! Sincerely, RBM of Alpharetta

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