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RBM of Alpharetta

Alpharetta, GA

5.0
5,778 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,778 reviews

December 30, 2017

Bought my first Mercedes I had a really pleasant and cordial experience dealing with Andy Sayers at this dealership. He was courteous, friendly and very knowledgeable about th More

by Shashi S
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andy Sayers
Jan 02, 2018 -

RBM of Alpharetta responded

Thank you for your loyalty and business! We hope Andy Sayers and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta

December 30, 2017

Mohan Singh I had the great pleasure working with Ramona Razavi to purchase my daughter’s new Mercedes-Benz. She was very knowledgeable and informative. She wa More

by Mohan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Razavi
Dec 30, 2017 -

RBM of Alpharetta responded

Thank you for your continued loyalty and business! We hope Ramona and the rest of our dealership can continue to delight you. We appreciate you taking the time to share another great experience with us! Sincerely, RBM of Alpharetta

December 30, 2017

2018 E400W4 review for Dan Berry While purchasing my 2018 E400W4, I had the great pleasure of working with Dan Berry. He was most professional and very helpful. Dan attended to all More

by gblankenstein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CJ Carr
Jan 03, 2018 -

RBM of Alpharetta responded

Thank you very much gblankenstein. We are thankful for the kind words and we appreciate your business. RBM of Alpharetta is delighted to hear Dan Berry could provide you with a professional, and engaging buying experience. Your complete satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

December 29, 2017

Wonderful experience! The whole car buying experience was wonderful- from the test drive until the minute I drove my car out of the showroom! Thank you Kyle and the whole s More

by Oneamazingteacher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2017 -

RBM of Alpharetta responded

Hello, Oneamazingteacher! We are thrilled to hear Kyle provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

December 29, 2017

Amazing Experience!!! The whole buying experience at RBM Alpharetta was amazing. Bill Favini supported me through all the process. I really learned about Mercedes vehicles More

by Vivek K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Favini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2018 -

RBM of Alpharetta responded

Thank you very much Vivek K. We are grateful for the kind words and we thank you for your business. RBM of Alpharetta is delighted to hear Bill Favini could provide you with a professional, and engaging buying experience. Your complete satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

December 29, 2017

Excellent Service I had the pleasure of working with Kyle Edson to buy my new Mercedes. He was informative, patient and helped me find exactly what I wanted even though More

by Malacy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2018 -

RBM of Alpharetta responded

Thank you Malacy for the wonderful review. We are pleased to hear Kyle took excellent care of you on your visit. Congratulations on your new car and we look forward to seeing you for service. Sincerely, RBM of Alpharetta

December 28, 2017

Outstanding service and buying experience! Bill Favini knows Mercedes vehicles and guided us to the perfect match. Bill took the time to educate us on the car and answered all of our questions More

by LoganButler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Favini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2017 -

RBM of Alpharetta responded

Thank you LoganButler. We really appreciate the kind words and thank you for your business. We're delighted to hear Bill Favini was a pleasure to work with. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

December 28, 2017

Great customer service. Pam Banda was a super RBM sales expert to work with! She was extremely knowledgeable of the product and very friendly and professional. She was an e More

by RBMROCKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Denton is fabulous also! He has been our long time service advisor at RBM for years. We trust him and because of our trust in him were looking at buy another Mercedes!, Pamela Banda
Dec 28, 2017 -

RBM of Alpharetta responded

Thank you RBMROCKS for the wonderful review. We are pleased to hear Pam took excellent care of you on your visit. Congratulations on your new car and we look forward to seeing you for service. Sincerely, RBM of Alpharetta

December 28, 2017

Always welcome!! It is the second vehicle that I buy from RBM and its make the difference on service and knowledge of Sheaffer of any model that I ask, Easy to talk a More

by Huraco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheaffer Cheek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2017 -

RBM of Alpharetta responded

Thank you for your loyalty and business! We hope Sheaffer and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta

December 28, 2017

Excellent Service Pamela Panda was wonderful and very patient with me. Paperwork process was super easy and well prepared by Tom. Great dealership, with a great selecti More

by mwohnig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Banda, Tom Ahern
Dec 30, 2017 -

RBM of Alpharetta responded

Thank you mwohnig. We really appreciate the kind words and thank you for your business. We're delighted to hear Pamela could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

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