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RBM of Alpharetta

Alpharetta, GA

5.0
5,774 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,774 reviews

October 29, 2017

great buy on a used car Neil Tunny, the sales manager, and Ramona Razavi, the salesperson, were great to deal with. They gave us a very fair deal on a 10 year old Honda CRV. More

by satisfied owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Turry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramona Razavi
Nov 07, 2017 -

RBM of Alpharetta responded

Thank you satisfied owner for the great review. RBM of Alpharetta is pleased to hear Ramona took excellent care of you on your visit. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta

October 29, 2017

Wonderful experience This is the second Mecedes Benz C300 that I purchased at the same dealership RBM of Alpharetta. This time I was helped by Vadim Russu, who made the wh More

by SummerRainC300
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Cox
Nov 07, 2017 -

RBM of Alpharetta responded

Thank you for your continued loyalty and business! We hope that Vadim, Teresa, as well as the rest of our dealership can continue to delight you. We appreciate you taking the time to share another great experience with us! Sincerely, RBM of Alpharetta

October 29, 2017

Best best car buying experience. Kagan and the rest of the staff at RBM of Alpharetta were nothing short of awesome. From the purchase to the delivery they made feel very comfortable. More

by Melvin Daly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Turry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kagan Scott
Oct 31, 2017 -

RBM of Alpharetta responded

Thank you Melvin Daly. We really appreciate the kind words and thank you for your business. We're delighted to hear Kagan and the rest of team at RBM of Alpharetta could provide you with a delightful buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

October 26, 2017

Mercedes GLA When deciding to purchase a Mercedes, I chose RBM of Alpharetta. Dan Berry made the process easy and kept me updated throughout the process. All que More

by Happy Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Ahern
Nov 07, 2017 -

RBM of Alpharetta responded

Hello, Happy Owner! We are delighted to hear Dan provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. Congratulations on the new GLA! Happy driving, RBM of Alpharetta

October 26, 2017

Purchased GLE 350 Certified Preowned Kyle Edson at RBM of Alpharetta was awesome to work with!! There was no pressure and he was very helpful! I can't say enough great things about my exp More

by Meriam Freeman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2017 -

RBM of Alpharetta responded

Hello, Meriam Freeman! We are thrilled to hear Kyle provided you with the awesome service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

October 25, 2017

Great experience, very helpful staff! Walking into a high-end dealership to purchase a pre-owned vehicle, I was treated as if I were purchasing a brand new $50K vehicle. The level of atten More

by akennedy441
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Turry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharon Thompson, Pamela Banda
Oct 25, 2017 -

RBM of Alpharetta responded

Thank you very much akennedy441! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear Pam took excellent care of you on your visit and we congratulate you on your new car! Sincerely, RBM of Alpharetta

October 24, 2017

Loved my experience at RBM of Alpharetta I had found a car I loved at the Mercedes dealership in Knoxville. After offering what I considered a very fair price, the dealership turned it down a More

by knoxgirl13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Winslow, CJ Carr
Oct 24, 2017 -

RBM of Alpharetta responded

Thank you for your loyalty and business! We hope Bill Winslow and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta

October 21, 2017

Excellent sales professional and dealership I went to RBM of Alpharetta to look for a new Mercedes, planning to return a few days later to make the actual purchase. I was warmly greeted by Bill More

by Susan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Winslow, Tom Ahern, CJ Carr
Oct 24, 2017 -

RBM of Alpharetta responded

Thank you very much Susan! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear Bill Winslow took excellent care of you on your visit and we congratulate you on your new car! Sincerely, RBM of Alpharetta

October 20, 2017

what a wonderful experience! This is a classy, no pressure, very friendly dealership. Ms. Pamela Banda, was very helpful in answering all our questions and navigating us through o More

by Happyride ASL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Banda
Oct 24, 2017 -

RBM of Alpharetta responded

Thank you for your loyalty and business! We hope that Pam and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta

October 18, 2017

Outstanding service from Jeff Twiggs!! This was my first experience with RBM of Alpharetta and I am very please. Jeff took the time to understand my needs and when the first vehicle I drov More

by emriccia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2017 -

RBM of Alpharetta responded

Thank you very much emriccia! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear Jeff took excellent care of you on your visit and we congratulate you on your new car! Sincerely, RBM of Alpharetta

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