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RBM of Alpharetta
Alpharetta, GA
5,799 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,799 reviews
November 16, 2017
Great experience This is the 4th vehicle purchased from RBM of Alpharetta, and Bill Favini. Always a good experience – no pressure, he knows the product and is great This is the 4th vehicle purchased from RBM of Alpharetta, and Bill Favini. Always a good experience – no pressure, he knows the product and is great guy to work with. Looking forward to #5. More
by Mike M
November 16, 2017
Outstanding! Sheaffer is a wonderful representative of RBM and Mercedes-Benz. He made the entire purchasing process easy and fun. Sheaffer went above and beyond Sheaffer is a wonderful representative of RBM and Mercedes-Benz. He made the entire purchasing process easy and fun. Sheaffer went above and beyond when I had questions about the Mercedes vehicles and RBM of Alpharetta. Just Great accommodating service…………… More
by Greg Young
Employees Worked With
November 15, 2017
Above & beyond excellence in customer service! I’ve been coming to RBM of Alpharetta for a while now, and I am always pleasantly surprised by their top-notch service and professionalism. Melissa, I’ve been coming to RBM of Alpharetta for a while now, and I am always pleasantly surprised by their top-notch service and professionalism. Melissa, the service advisor, is extremely well organized and stays a step ahead of everyone’s needs. What a great team! Customer for life, Glenn More
by Gl450#1
Employees Worked With
Melissa Denewellis
November 14, 2017
Great salesmen Champ Cheek Is such a great salesman, but he does not come across as being pushy or over selling anything. He is very knowledgeable, organized, frien Champ Cheek Is such a great salesman, but he does not come across as being pushy or over selling anything. He is very knowledgeable, organized, friendly and always smiling. We really enjoyed working with Champ. He made buying a new car easy and hassle free. More
by landgrover
Employees Worked With
November 14, 2017
Veterans Day visit Visited RBM Saturday to view 2x E-350s I had seen on the web-site that fit my search. Met with Kyle Edson. Kyle is my kind of salesman. Kyle knows h Visited RBM Saturday to view 2x E-350s I had seen on the web-site that fit my search. Met with Kyle Edson. Kyle is my kind of salesman. Kyle knows his product and is very helpful. Basically, I left with one of the E350s I stopped by to view. Great experience- would recommend the dealership. Great team all.. More
by DougC
November 14, 2017
Larry Covington When I stopped in to visit with Sheafer Cheek in August of 2017, he was very helpful to show the Airstream RV and was not knocking any other Brands. When I stopped in to visit with Sheafer Cheek in August of 2017, he was very helpful to show the Airstream RV and was not knocking any other Brands. He was just showing the benefits of the AirStream and Quality of it. It was November before I bought and Schafer was not pushy and did not bother me often about making a decision. He always made himself available and sent updates to his emails such as the Airstream Rebate that made me move on a decision. The dealership and Sheafer were very honest and I would highly recommend them for dealing with in the purchase of any vehicle. More
by Larry W. Covington
Employees Worked With
November 12, 2017
Great Car Buying Experience Working with Vadim Russu to get the vehicle we wanted was a pleasure. He was patient while we made up our mind and was always personable. He never p Working with Vadim Russu to get the vehicle we wanted was a pleasure. He was patient while we made up our mind and was always personable. He never pressured us to make a decision. All of the other individuals that we encountered at the dealership were also easy to work with. I highly recommend the dealership and especially Vadim. More
by Gary Smith
November 12, 2017
Great buying experience Was a great buying experience! Salesman very nice, trustworthy, and helpful and a pleasure to work with! Would highly recommend to buy car from RBM Was a great buying experience! Salesman very nice, trustworthy, and helpful and a pleasure to work with! Would highly recommend to buy car from RBM Alpharetta! More
by RobinQ
Employees Worked With
November 11, 2017
Exceeded Expectation I've been in sales for 18 years of my life and I take a lot of pride in giving my customers top level service every time. Working with Sheaffer Cheek I've been in sales for 18 years of my life and I take a lot of pride in giving my customers top level service every time. Working with Sheaffer Cheek at RBM was everything I wanted and more in giving me great service while purchasing my Sprinter. They seamlessly coordinated with McSweeney Designs in building my custom build and it was delivered ahead of schedule. Thank you Sheaffer and RBM for your excellent service. Our company Road Warrior Tour Rentals will be back to purchase more in the future. More
by Ryan Broshear
Employees Worked With
November 11, 2017
Great Experience I recently purchased a used Jeep Wrangler at RBM of Alpharetta. My salesman was Bill Favini. He was extremely knowledgeable and made the experience a I recently purchased a used Jeep Wrangler at RBM of Alpharetta. My salesman was Bill Favini. He was extremely knowledgeable and made the experience a pleasure. I would definitely recommend Bill Favini to my family and friends. More
by Kevin
Employees Worked With
