RBM of Alpharetta

Purchase and Delivery of My New Mercedes-Benz I had the good fortune to drop into the RBM of Alpharetta dealership to "look" at automobiles. Upon entering the dealership I was impressed to see th I had the good fortune to drop into the RBM of Alpharetta dealership to "look" at automobiles. Upon entering the dealership I was impressed to see the beautiful display of automobiles. I was offered assistance if needed but I was not pressured by sales staff. Mr. David Wang gave me his card and offered to answer any questions I had. I returned that afternoon and met with David to discuss the purchase of an automobile. I wish I had discovered this dealership sooner. I ended up purchasing a GSL 450. After a short time I felt I was given a very fair offer for my trade-in and a very fair price for the SUV. The meeting with David EXCEEDED MY EXPECTATION. This was my 18th purchase of a new automobile in my young 70 years .... and it was the most pleasant experience I have ever had spending money. BUT it gets better. I met with Lisa Brennan to handle the financial part of the purchase. She is pleasant, positive, informative and resourceful in putting the financial part of the transaction together. If you ever want to ENJOY purchasing a beautiful new Mercedes-Benz you MUST come to this dealership! Bruce Wagar More

Superior service from a first class dealer The second I stepped in to RBM Alpharetta I felt appreciated as a customer and from the welcoming desk to the greatest salesman Bill Winslow to the fi The second I stepped in to RBM Alpharetta I felt appreciated as a customer and from the welcoming desk to the greatest salesman Bill Winslow to the finance department everybody was very knowledgeable , experienced and very friendly. I am glad I bought my car from them and I know it will not be my last one. More

Good experience The process of purchasing a car from RBM Alpharetta was as expected including friendly service and adequate amenities in waiting area. Bill was helpfu The process of purchasing a car from RBM Alpharetta was as expected including friendly service and adequate amenities in waiting area. Bill was helpful and knowledgeable and the sales process was low pressure and . Paperwork process from the point at which I decided to purchase the car until I received the car took longer than expected at about two hours (I paid cash so there were no financing considerations). There was one issue that arose after signing that the manager stepped in and resolved without hesitation, making the overall experience positive. More

Excellent from beginning to end with Bill Favini. This is the second vehicle that we've purchased from RBM. In both cases we've been treated extremely well. We found Bill Favini extremely honest, re This is the second vehicle that we've purchased from RBM. In both cases we've been treated extremely well. We found Bill Favini extremely honest, responsive, and customer responsive. Bill kept us abreast of the availability of our new vehicle along the way. We would recommend Bill to anyone looking to purchase a quality vehicle such as a Mercedes. In addition to Bill, we found the entire staff to be personable and customer friendly and responsive. We're thankful we have such a great dealership close to where we live here in Alpharetta. More

Great experience working with Andy Sayers!! This was one of the easiest vehicle acquisitions I have ver made, and Andy Sayers made it so. Andy has a great low key approach that is backed up by This was one of the easiest vehicle acquisitions I have ver made, and Andy Sayers made it so. Andy has a great low key approach that is backed up by his thorough knowledge of the vehicles he sells and leases. He was super responsive, he listened to my needs, and he proactively responded with what turned out to be a great deal on both the trade-in of my GL450 and the purchase of my new S450 (in an amazing color combination) with the exact equipment I was looking for. I will definitely recommend Andy Sayers at RBM of Alpharetta to my friends who are considering a Mercedes. I'm happy! More

Stress free buying experience! A great buying process. Andy (Sayers) was friendly, kind and informative. He too the time to explain all of the features of the car way before I co A great buying process. Andy (Sayers) was friendly, kind and informative. He too the time to explain all of the features of the car way before I considered buying. He also educated my friend (another Mercedes owner) on a number of safety features we had no idea were in place. I absolutely hate buying cars and Andy provided a comfortable, professional shopping experience. On an additional note, my experience in finance with Sharon was excellent as well. She carefully explained the additional services available with no pressure. Sandra More

The best dealer for sure. He is friendly and very honest person. As I visited at the dealership, there is no car that meets my requirements. But he made his best effort to find He is friendly and very honest person. As I visited at the dealership, there is no car that meets my requirements. But he made his best effort to find my car, and I just bought my car being shipped from Germany. After one year later, I had to replace my windshield since a rock on highway hit my windshield. He helped me again to make an appointment and advise about my auto insurance for the incident. I can say he is the best person if you need any help about your car experience. More

Excellent personnel Azizi was very professional and polite. We will definitely come back in the future and see him. C J Carr is a sweetheart she explained everything t Azizi was very professional and polite. We will definitely come back in the future and see him. C J Carr is a sweetheart she explained everything to us very detailed and was really clear on her explanation More

They are #1 for a reason We are completely satisfied with the entire buying experience at RBM. It was absolutely the best car buying experience in my lifetime! There was never We are completely satisfied with the entire buying experience at RBM. It was absolutely the best car buying experience in my lifetime! There was never any pressure or games, just a great car at a great price. Kyle Edson was our sales associate and he exceeded all expectations. We love our new Mercedes and the RBM experience. More

Great experience Had a wonderful experience at RBM Alpharetta with Andy Sayers. Super knowledgeable, amazing patience as I changed my mind several times about what I w Had a wonderful experience at RBM Alpharetta with Andy Sayers. Super knowledgeable, amazing patience as I changed my mind several times about what I wanted, never got tired of my test drives, really helpful advice as I ran through the different options I was considering, and never pushy or aggressive in any way. He also answered questions a week after I bought the car. Would absolutely recommend that you go to RBM Alpharetta and ask for Andy. Also, CJ Carr was great at explaining all of the options on my new car as I was leaving and again when I called a day later. More