RBM of Alpharetta

Every 27 months, same superb service & performance! On every single phone call, in every single interaction, and at every opportunity all of the RBM employees absolutely shine. Ron Delvalle, Neil Turrey On every single phone call, in every single interaction, and at every opportunity all of the RBM employees absolutely shine. Ron Delvalle, Neil Turrey, Diane Evans, and Tom Ahern in Finance were all beautifully professional, courteous, kind, knowledgable and polished. If there is better staff anywhere I've never met them. More

A Great Experience!!! My total experience with RBM was a pleasure! Vadim was the perfect sales rep! Very informative, but not overbearing! I believe he helped get into t My total experience with RBM was a pleasure! Vadim was the perfect sales rep! Very informative, but not overbearing! I believe he helped get into the right care! I am very pleased with the whole experience! Also, everyone in the dealership was very nice, approachable and hospitable! More

Exceeded my expectations! Gracious, courteous and professional! My first Mercedes-Benz purchase was a great experience! Ron Delvalle and the RBM dealership staff were easy t Gracious, courteous and professional! My first Mercedes-Benz purchase was a great experience! Ron Delvalle and the RBM dealership staff were easy to work with and provided outstanding service! More

Bill Favini Mercedes Benz, RBM, and their customers are lucky as xxxx to have a competent and caring business professional like Mr. Bill Favini associated with th Mercedes Benz, RBM, and their customers are lucky as xxxx to have a competent and caring business professional like Mr. Bill Favini associated with this brand. We recently purchased our third Mercedes from him. He listens (yes, he really does).. and provides key recommendations for consideration during your decision-making process. Over the past five years, we have conducted business with Mr. Favini via phone, text, email, and face-to-face... and he has not missed a beat in exceeding our expectations. If you are in the market for a Mercedes, contact Bill and don't look back... working with him will be among your best decisions. cjr More

Amazing service and pleasant buying experience When we decided to buy an Interstate Grand Tour, I was not looking forward to the whole shopping/dealership experience. What a pleasant surprise it w When we decided to buy an Interstate Grand Tour, I was not looking forward to the whole shopping/dealership experience. What a pleasant surprise it was to meet Sheaffer. My husband had been communicating with him via email and phone, and when we finally made it to the dealership to check out the Interstate, Sheaffer was very helpful and was able to answer all of our questions. He is very knowledgable about all of the features and systems of the Airstream. Not only is he extremely competent, but his honesty and politeness are refreshing. Not once did we feel pressured or rushed. He is also very responsive to communications, not only before you buy, but after. As I sit here typing this, he is speaking with my husband who had a question about one of the features. It is comforting to know that service is a priority with Sheaffer and the RBM dealership. I can say that this was the very best experience I have had buying a new vehicle. The dealership itself is very pleasant and everyone we came in contact with was helpful and friendly. When we get another new vehicle, we would absolutely choose to work with RBM and Sheaffer. More

"Painless" Car Buying Experience This was our second time purchasing an automobile from RBM Alpharetta and having the same team going beyond excellent customer service to make the exp This was our second time purchasing an automobile from RBM Alpharetta and having the same team going beyond excellent customer service to make the experience a "positive memorable" one. That was accomplished!! As usual, Andy Sayers spent hours showing their beautiful automobiles. The problem was, trying to decide which one you wanted to take home with you. A big Thank You to the "awesome" RBM Alpharetta team that helped us. I highly recommend this team of professionals for your car buying experience!! More

Excellent Experience at RBM Great experience at RBM of Alpharetta. Ron Delvalle and the rest of the staff were extremely helpful during our process of purchasing a new car. Highl Great experience at RBM of Alpharetta. Ron Delvalle and the rest of the staff were extremely helpful during our process of purchasing a new car. Highly recommend them. More