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RBM of Alpharetta

Alpharetta, GA

5.0
5,774 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,774 reviews

July 23, 2017

My experience was absolutely wonderful! Everyone was super nice, very helpful, and everything was super easy. This was the most pleasant car buying experience I've ever had. Drove from out t More

by Macye105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharon Thompson
Jul 24, 2017 -

RBM of Alpharetta responded

Thank you Macye105. We really appreciate the kind words and thank you for your business. We're happy to hear Vadim could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

July 20, 2017

A First-Class Experience I had the good fortune to purchase my 2017 GLC 300 from Kyle Edson at RBM of Alpharetta. From his first warm welcome to my leaving the parking lot, th More

by melwhud
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Turry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eugene (in finance), Diane Evans
Jul 21, 2017 -

RBM of Alpharetta responded

Thank you melwhud. We really appreciate the great review and thank you for your business. We're delighted to hear Kyle could provide you with an outstanding buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

July 19, 2017

Excellent Experience with Vadim From the moment we walked in Vadim took care of us. He was extremely knowledgeable and able to answer all of our questions immediately. We went on mul More

by Satisfied Customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2017 -

RBM of Alpharetta responded

Thank you Satisfied Customer. We really appreciate the kind words and thank you for your business. We're delighted to hear Vadim could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

July 18, 2017

Number 3 and counting Once again Reza Azizi comes through! He helped me find exactly the car I was looking for and I couldn't be happier. I also want to shout out to Tom Ah More

by tduva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Ahern, CJ Carr
Jul 19, 2017 -

RBM of Alpharetta responded

Thank you for your continued loyalty and business! We hope Reza Azizi as well as the rest of our dealership can continue to delight you. We appreciate you taking the time to share another great experience with us! Sincerely, RBM of Alpharetta

July 15, 2017

Great Experience with Bill Favini Bill Favini is a real professional. He has a very comprehensive knowledge of MB cars and is very professional. I have purchased many cars over the yea More

by Da
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Favini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharon Thompson
Jul 17, 2017 -

RBM of Alpharetta responded

Thank you very much Da! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear Bill Favini took excellent care of you on your visit and we congratulate you on your new car! Sincerely, RBM of Alpharetta

July 13, 2017

Great customer Sales expierience from David Wang My wife and I just purchased a 2014 M Class from David Wang. From the moment we drove into the dealership David worked with us to find the perfect ve More

by Searay68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wang
Jul 13, 2017 -

RBM of Alpharetta responded

Thank you for your continued loyalty and business! We hope David Wang and the rest of our dealership can continue to delight you. We appreciate you taking the time to share another great experience with us! Sincerely, RBM of Alpharetta

July 12, 2017

Stellar Buying Experience My husband and I have each purchased a car over the last two years with Dan Berry of RBM of Alpharetta, so obviously we appreciate the professional an More

by Happy C300 Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eugene Matusov, CJ Carr
Jul 12, 2017 -

RBM of Alpharetta responded

Thank you Happy C300 Owner. We really appreciate the kind words and thank you for your business. We're delighted to hear Dan could provide you with a professional buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

July 11, 2017

Very well handled Pam Banda did a superb job of taking us through the purchase process. We are over 80 years old so it took some special treatment. More

by Donald H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Banda
Jul 11, 2017 -

RBM of Alpharetta responded

Hello, Donald H! We are delighted to hear Pam provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

July 11, 2017

Top Notch in Every Respect This was my first Mercedes Benz dealership experience. My husband and I visited once and then returned one week later to purchase. The facility is bea More

by Wanda Carr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharon Thompson
Jul 11, 2017 -

RBM of Alpharetta responded

Thank you Wanda Carr. We really appreciate the kind words and thank you for your business. We're delighted to hear the whole team at RBM of Alpharetta could provide you with a delightful buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

July 09, 2017

Great experience We bought our first Mercedes from this dealership. We had a great experience and David Wang our salesman was very helpful. We love our car! More

by Hmp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wang, Tom Ahern
Jul 10, 2017 -

RBM of Alpharetta responded

Thank you Hmp for the wonderful review. We are delighted to hear David Wang took excellent care of you on your visit. Congratulations on your new car and we look forward to seeing you for service. Sincerely, RBM of Alpharetta

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