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RBM of Alpharetta
Alpharetta, GA
5,774 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,774 reviews
July 08, 2017
Easy to work with Andy and the staff at RBM are professional, reasonable and easy to work with. We got down to business and did the deal in short order. This is my seco Andy and the staff at RBM are professional, reasonable and easy to work with. We got down to business and did the deal in short order. This is my second purchase there and it went even more smoothly the second time around. More
by Dslott
Employees Worked With
Eugene in finance (can't remember last name), Andy Sayers, CJ Carr
July 07, 2017
Very pleased Sales person was courteous and knowledgeable, CJ Carr was excellent with explaining the features and any questions I had. Looking forward to our drive Sales person was courteous and knowledgeable, CJ Carr was excellent with explaining the features and any questions I had. Looking forward to our drive back to Ohio. More
by Joe111
Employees Worked With
Fabian Tafur, CJ Carr
July 07, 2017
Great Customer Service I bought a new GLC300 from RBM of Alpharetta. Kyle Edson did a wonderful job of explaining and demonstrating the car to us. He really let the car sell I bought a new GLC300 from RBM of Alpharetta. Kyle Edson did a wonderful job of explaining and demonstrating the car to us. He really let the car sell itself, no pressure. I had been driving my previous car for 10 years so this was a very important decision for me. We had been to another dealership where we felt uncomfortable with a high pressure salesman. RBM of Alpharetta is really not as close as the other dealerships to me but I would recommend Kyle and the dealership to anyone. It was a terrific experience! More
by Happy Customer
July 03, 2017
Superb Car Experience RBM of Alpharetta participates in the Costco Auto Program. They were contacted via Costco based on our inquiry. No sooner did I hang up the phone wi RBM of Alpharetta participates in the Costco Auto Program. They were contacted via Costco based on our inquiry. No sooner did I hang up the phone with Costco when I was contacted by Kyle Edson. It was literally about 2 minutes or less. Very impressive!! Kyle was a delight to talk to and fully understood our needs. He's very knowledgeable and professional. Highly recommend Kyle at RBM of Alpharetta for a superb car experience. More
by happy girl
Employees Worked With
July 01, 2017
Pleasant car buying experience David is AWESOME. I went in expecting to purchase a used vehicle. I didn't even want to consider a new vehicle thinking it was out of my price range. David is AWESOME. I went in expecting to purchase a used vehicle. I didn't even want to consider a new vehicle thinking it was out of my price range. David took the time to give me all of my options and was never pushy. I ended up getting a brand new car that i love and can afford. He even took the time to make sure I knew how everything worked and was set up properly. I highly recommend David and his dealership. More
by Vcjanga
Employees Worked With
David Wang, Tom Ahern
June 30, 2017
Fantastic service from Pam! Pam was great to work with, and I highly recommend going through her if you're interested in a MB! She was great through every step of the process. Pam was great to work with, and I highly recommend going through her if you're interested in a MB! She was great through every step of the process. More
by amgdriveratlanta
Employees Worked With
Pamela Banda, Tom Ahern
June 30, 2017
LOVED MY CAR BUYING EXPERIENCE!!! I am one of those people who hates buying a car from the pushy salesmen, to the smoke and mirrors of what the bottom line on the car price is, and the I am one of those people who hates buying a car from the pushy salesmen, to the smoke and mirrors of what the bottom line on the car price is, and then the financing! Well today I can happily say I have found my Dealership! Kyle Edson was a wonderful friendly and attentive salesman. He answered my barrage of questions and let me test drive every vehicle on the lot if I chose to... and I nearly did! I found a car I loved, was treated with respect by every one there and walked out with a beautiful E400! Thank you Kyle! You sold me on RBM of Alpharetta! More
by Bossmama
June 30, 2017
New Mercedes Outstanding experience with Kagan Scott and RBM of Alpharetta. We will definitely return for a future purchase with such great customer service! Thank Outstanding experience with Kagan Scott and RBM of Alpharetta. We will definitely return for a future purchase with such great customer service! Thank you, Kagan! More
by Jane O
Employees Worked With
Kagan Scott
June 30, 2017
Wonderful!!! A 5 Star Experience. Dan Berry was Sooo Good Dan Berry did a Wonderful Job in finding the Car I wanted. It was Fast & Easy. He was very Friendly. Everyone at the RBM Dealership of Alpharett Dan Berry did a Wonderful Job in finding the Car I wanted. It was Fast & Easy. He was very Friendly. Everyone at the RBM Dealership of Alpharetta was Friendly . More
by Carl c.
June 27, 2017
The service was excellent My experience at RBM of Alpharetta was excellent!! I was looking for family car and Bill Winslow was very friendly, helpful, and honest! He worked wit My experience at RBM of Alpharetta was excellent!! I was looking for family car and Bill Winslow was very friendly, helpful, and honest! He worked with me and gave me a great deal on My "new" car. He guides me through each step of the purchase. I'm so happy with my purchase! Thanks!! More
by Luis Kukurelo
Employees Worked With
Bill Winslow
