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RBM of Alpharetta
Alpharetta, GA
5,971 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,971 reviews
December 02, 2024
Reza made this trade the easiest one we have ever done! Everything went perfectly! Thanks! Everything went perfectly! Thanks! More
by Drewsdump
Employees Worked With
Other Employees :
Young man that helped with explaining features. Very patient young man!
November 30, 2024
Dan was professional and very helpful. Without a hint of frustration he answered my many questions. The negotiations on the sales price went smoothly, with compromises by both parties. Without a hint of frustration he answered my many questions. The negotiations on the sales price went smoothly, with compromises by both parties. The only kink in the process was that my trade-in value was not negotiable. Additionally Martin was very helpful in explaining the features of the car. Both Dan and Martin insisted that I call them with any questions about the process of the car. More
by ann.am.means
November 30, 2024
I was completely impressed with their professionalism and customer service.RBM of Alpharetta is your go to place for your luxury Mercedes cars. customer service.RBM of Alpharetta is your go to place for your luxury Mercedes cars. More
by anthoniaoalao
November 30, 2024
My experience today with Reza was an absolutely wonderful experience! He nailed it with what I wanted and is incredibly experienced as he streamlined the process to where I was able to take my new car home t experience! He nailed it with what I wanted and is incredibly experienced as he streamlined the process to where I was able to take my new car home today. RBM of Alpharetta is also a great dealership overall and this is my 3rd Mercedes with them. Beyond happy and grateful today. More
by dawn.tunby
November 29, 2024
Britt was fantastic. He gave us all the information we needed and was never pushy for a sale. Once we decided to move forward, Britt made sure the rest of the process was He gave us all the information we needed and was never pushy for a sale. Once we decided to move forward, Britt made sure the rest of the process was painless and enjoyable. More
by Adam L
Employees Worked With
November 28, 2024
Linda was very knowledgeable and helped me pick out the best vehicle for myself. I test drove 4 vehicles and picked the one in the show room and drove it home! Everyone was so accommodating and very friend best vehicle for myself. I test drove 4 vehicles and picked the one in the show room and drove it home! Everyone was so accommodating and very friendly. I will definitely be returning in 3 years for another Mercedes. The finance process was so much smoother than I remembered in previous years. Everything is electronic and much simpler! I had another staff member sit in the car with me to show me how to work everything before driving away and it was very helpful. You will not regret your decision going to RBM of Alpharetta. I expect he service department to work as efficiently. Thank you Mercedes! More
by gailnich1
Employees Worked With
Neil Turry, Lisa Brennan, Peter Leavy, Linda Luu
November 28, 2024
Linda is the reason I’ll recommend RBM Alpharetta to everyone I know. She was extremely patient , knowledgeable and very very transparent during the whole process. She made sure I understood every detai everyone I know. She was extremely patient , knowledgeable and very very transparent during the whole process. She made sure I understood every detailed feature of the car, making sure I understood every detail before I signed anything. More
by Anirban D
Employees Worked With
Roberto Manzur, Linda Luu
November 27, 2024
sid karaca and rachel collins made my car buying experience great. he was attentive and honest throughtout the process. iam going to recommend them to my friends. experience great. he was attentive and honest throughtout the process. iam going to recommend them to my friends. More
by rama
November 27, 2024
I was impressed with Sid karaca and Rachel collins. they did nice job by listening what i need and responded accordingly.they made car buying experience smooth and great. Iam going to recommend them to they did nice job by listening what i need and responded accordingly.they made car buying experience smooth and great. Iam going to recommend them to my friends. More
by gt
November 27, 2024
I was present when my parents when my parents bought a new Mercedes SUV. Sid Karaca and Rachel Collins made what is typically a hectic experience smooth and stress-free. Overall impressed with this Merced new Mercedes SUV. Sid Karaca and Rachel Collins made what is typically a hectic experience smooth and stress-free. Overall impressed with this Mercedes dealership! More
by rgurram4611
