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RBM of Alpharetta
Alpharetta, GA
5,799 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,799 reviews
January 13, 2017
Fantastic experience!!!! We had a wonderful experience at RBM. Andy Sayers was our salesman. He took us through the process -- we found the car online--- and made it so easy a We had a wonderful experience at RBM. Andy Sayers was our salesman. He took us through the process -- we found the car online--- and made it so easy and, dare I say, enjoyable. I would HIGHLY recommend Andy. My beautiful blue GLK was waiting on a red carpet when we arrived. We traveled over two hours to the dealership and it was worth it !!! Don't hesitate to use Andy and RBM. More
by Mary G
Employees Worked With
Andy Sayers
January 11, 2017
great experience My husband and I enjoyed our car buying experience. Bill made us very comfortable and there was never any pressure to buy. I have wanted a Mercedes fo My husband and I enjoyed our car buying experience. Bill made us very comfortable and there was never any pressure to buy. I have wanted a Mercedes for a very long time and I absolutely love it! More
by lovenewcar
Employees Worked With
Bill Winslow
January 10, 2017
Awesome! My experience at RBM was a great one.l would recommend this dealership to all my family and friends.Mr Timmes was my salesman.Went above and beyond to My experience at RBM was a great one.l would recommend this dealership to all my family and friends.Mr Timmes was my salesman.Went above and beyond to make our experience great.i drive 2 hours to do business at RBM in Alpharetta GA. More
by Kimberly2
Employees Worked With
George Timmes, George Timmes
January 10, 2017
Outstanding Experience! Bill Winslow was fantastic! This was my first Mercedes-Benz purchase and he was patient and knowledgeable. The entire team made the experience specia Bill Winslow was fantastic! This was my first Mercedes-Benz purchase and he was patient and knowledgeable. The entire team made the experience special and memorable...truly a "red carpet" experience! More
by LuAnn26
Employees Worked With
Bill Winslow, Sharon Thompson
January 07, 2017
Very professional and informative David was outstanding in his knowledge, made purchasing a vehicle a pleasant experience. Would definitely recommend David and RBM Alpharetta to our fr David was outstanding in his knowledge, made purchasing a vehicle a pleasant experience. Would definitely recommend David and RBM Alpharetta to our friends and family. More
by C300
Employees Worked With
David Wang
January 06, 2017
Recent purchase My sales person, Michael Pietrzak was very professional, helpful, knowledgeable, and pleasant. I do however have a problem with the accelerator, that My sales person, Michael Pietrzak was very professional, helpful, knowledgeable, and pleasant. I do however have a problem with the accelerator, that the service department says works as it is supposed to. When moving from a complete stop the car lurches when pressing on the pedal. This concerns me since this is my wife's car, and it can easily cause an accident. More
by Norm
Employees Worked With
Michael Pietrzak
January 06, 2017
Purchased Brand New Car - Great Experience! I worked with Reza Azizi in purchasing my largest purchase ever. Reza was incredibly patient and kind, and answered the many questions that I had abo I worked with Reza Azizi in purchasing my largest purchase ever. Reza was incredibly patient and kind, and answered the many questions that I had about each car I was interested in purchasing. Needless to say, I walked out of the dealership with a huge grin and keys to a brand new vehicle. Will definitely be going back! More
by Sheba Ehteshami
Employees Worked With
January 05, 2017
Over the Top from A-Z George was a complete pleasure to work with. Knew his vehicles and was extremely patient with no pressure. He was completely willing to show me ever George was a complete pleasure to work with. Knew his vehicles and was extremely patient with no pressure. He was completely willing to show me every car on the lot if I asked and the detailed differences between each one. Love it. The E350 sold itself but George was one of the key differences in purchasing from RBM than the other dealerships I visited. No concerns and if I have any I feel RBM and George will make it right. More
by Dj
Employees Worked With
Tom Ahern, George Timmes
January 05, 2017
Great Customer Service - Fabian Tafur Fabian was very knowledgeable regarding all the models that I was interested in and provided outstanding customer service during my purchasing experie Fabian was very knowledgeable regarding all the models that I was interested in and provided outstanding customer service during my purchasing experience. He worked with me during the process and worked with my schedule to make the deal final. He was accommodating to my schedule. I would highly recommend him to others that are looking to purchase. He was honest and made the entire experience a positive one. More
by AB
Employees Worked With
Fabian Tafur, Tom Ahern
January 05, 2017
A5 service Wonderful atmosphere, high morale, excellent customer service, very comfortable place to be. People at the dealership make going there for service som Wonderful atmosphere, high morale, excellent customer service, very comfortable place to be. People at the dealership make going there for service something to look forward to, rather than to dread. My wife and I have recommended this dealership to many friends and family. Janet and Al Cioppa More
by Marine Captain
Employees Worked With
Craig Beauchamp, Melissa Denewellis
