RBM of Alpharetta

Dealer worthy of carrying prestigious brand. We were looking for a luxury SUV as our next family car. Our goal was to purchase our next car sometime in July 2016 so we started with RBM of Alphare We were looking for a luxury SUV as our next family car. Our goal was to purchase our next car sometime in July 2016 so we started with RBM of Alpharetta just to check out the new models available. Right from the time, we stepped into the showroom, we were welcomed and offered great hospitality. The ambience at the dealershipis full of vigor and energy with awesome range of most of the Mercedes models. It was absolutely an enriching experience to have George helped and guide us through the entire process. He not only helped us choose the right vehicle for our family needs but also patiently answered all the questions and there was no pressure or push of any kind to purchase the car. George was more than willing to work with us to get us the car that has all the features we needed. Also we thought we have known everything about the model we were interested after seeing the YouTube videos but it's only after having the discussions with George, we came to know about many details that otherwise we never thought of. So thank you George for your help and honest feedback. We bought our first Mercedes GLC 300 and are very excited.We meaning me and my wife will highly recommend RBM for their great service, knowledge and focus on customer needs. More

Ron DelValle - New GLA250 I had a identified a GLA250 that I wanted to purchase and exchange emails and phone calls with Ron. Upon arriving at the dealership, I learned that th I had a identified a GLA250 that I wanted to purchase and exchange emails and phone calls with Ron. Upon arriving at the dealership, I learned that the car I wanted had been sold that morning. Ron worked quickly to identify an alternative and I ended up with a better option. I highly recommend Ron and Sharon in finance. It was a stellar buying experience. Start to finish it was under 3 hours. More

Great experience Ramona was overall the best deal that I have ever experienced in my life. Not only did she assist me in finding the exact car that I want it she trea Ramona was overall the best deal that I have ever experienced in my life. Not only did she assist me in finding the exact car that I want it she treated me with the upmost respect and professionalism I would expect when spending money to buy a vehicle. I would highly recommend visiting this dealership in speaking with Ramona if you're in the market for buying a used or brand-new vehicle. More

Wonderful Experience! This is our 6th purchase with RBM Alpharetta and with Andy Sayers. The dealership as well as Andy are exceptional. While we did shop some other Merc This is our 6th purchase with RBM Alpharetta and with Andy Sayers. The dealership as well as Andy are exceptional. While we did shop some other Mercedes dealerships in Atlanta for this purchase we were delighted that RMB Alpharetta was able to make the deal happen! Sharon in finance also made that process easy. Thanks to all AGAIN for a wonderful car shopping experience. More

Great service, knowledgeable service advisors & salespeople My wife and I have owned 2 Mercedes automobiles (E class and ML class) since 2003. We had both vehicles serviced at RBM in Sandy Springs, GA, and our My wife and I have owned 2 Mercedes automobiles (E class and ML class) since 2003. We had both vehicles serviced at RBM in Sandy Springs, GA, and our service advisor was Dan Berry. When RBM opened a new store in Alpharetta, they moved Dan to that location which was actually more convenient to my home, so we continued having Dan take care of our service needs. Dan was always very courteous and impressively knowledgeable about which services were coming up, so we always felt that he was looking out for our financial interests as well as for the reliability of our cars. Dan has since moved into the sales department, so other RBM service advisors (Carl Denton and Don Retajski) are helping us maintain our vehicles now. The entire RBM staff is courteous and helpful, and they are true professionals. We do not take our vehicles anywhere else for service, because we trust RBM to provide us the best possible factory-trained support. When the time comes for us to buy new Mercedes-Benz vehicles, we will confidently rely on Dan Berry to provide the same level of professional attention to us as he did when he was our service advisor for so many years. As well as Dan knows the cars, I can't imagine buying a Mercedes-Benz from anyone else. More

Wonderful experience I had the pleasure of working with Bill Favin. From the first time when I requested some information about one of their vehicle he shows interest. I had the pleasure of working with Bill Favin. From the first time when I requested some information about one of their vehicle he shows interest. I show up at the Mercedes Benz Dealer without any appointment Bill's was courteous, knowledgeable and ready to work with me, he help making my experience a great one. I want to thanks Bill because he went an extra mile to make me feel welcome to the Mercedes Benz family. More

Great experience buying a used Range Rover from RBM Fair negotiation, great used car with no hidden issues, car delivered fully detailed and serviced. Have done business with RBM in the past and will do Fair negotiation, great used car with no hidden issues, car delivered fully detailed and serviced. Have done business with RBM in the past and will do so again in the future. More

Best car buying experience ever!!!! Best car buying experience ever! Ron D. And everyone at RBM were just awesome. I am so happy with my beautiful new Mercedes. Thanks for everything!!!! Best car buying experience ever! Ron D. And everyone at RBM were just awesome. I am so happy with my beautiful new Mercedes. Thanks for everything!!!! More

Awesome New Car Purchase Experience. I have purchased a lot of cars in 40 years from dealers but have never had a better experience than at RBM Alpharetta, Georgia! From Bill Winslow ou I have purchased a lot of cars in 40 years from dealers but have never had a better experience than at RBM Alpharetta, Georgia! From Bill Winslow our salesman to Sharon Thompson in Finance and Diane Evans our Product Concierge who trained us on the car.....it was all awesome and can't say enough on how professional and thorough they all were. Highly recommend RMM of Alpharetta. More

Excellence in Customer Service - All Levels - All Times RBM of Alpharetta is the ultimate in customer service-from upper management to sales/support and service, the customer experience is wonderful on all RBM of Alpharetta is the ultimate in customer service-from upper management to sales/support and service, the customer experience is wonderful on all levels. My third lease transaction was delightful and handled with ease. What is unique to me is that my sales agent, Andy Sayers, stays in touch with me during the lease to ensure all expectations are being met and looking for ways to strengthen the partnership with value added services and opportunities to change lease when unique dealer situations arise. Andy is a first class gentleman with a heart for service. Overall, the RBM experience-online or in person-is 'over the top' a wonderful on all levels-each time. I wish you all continued success. -Darla Eden, Hall County More