Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

RBM of Alpharetta

Alpharetta, GA

Overview
Employees
Reviews
Vehicles
5.0
5,808 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Contact Dealership
View Awards

345 McFarland Parkway

Alpharetta, GA

30004

Directions

By Type

Showing 5,808 reviews

June 26, 2024

Nothing but the best. Amazing staff great amenities while costumers wait to get their vehicle serviced. 10/10 across the board More

by Jay Jones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sid Karaca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Manzur
Report | Print
Jun 27, 2024 -

RBM of Alpharetta responded

Hello Jay, Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. Our team is dedicated to providing top-notch service, and it's always rewarding to know that we've met your expectations. We look forward to serving you again in the future! Best Wishes, Your Friends and Family at RBM of Alpharetta

June 22, 2024

I recently purchased a vehicle from RBM Alpharetta, and I had a fantastic experience from start to finish. My salesperson, Ezekiel, was incredibly knowledgeable about their inventory and took the time to un More

by darlene_pinkston
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Sabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ezequiel Rik
Report | Print
Jun 24, 2024 -

RBM of Alpharetta responded

Hello Darlene_pinkston, Congratulations on your gorgeous Mercedes-Benz! Thank you for choosing RBM of Alpharetta. It is our top priority to give guests an outstanding experience. With that being said, it is a delight to hear Ezequiel Rik ensured you had a great time while searching for the perfect vehicle. We'll be sure to pass along the kind words expressed on your behalf. We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come and are here to help should you need us. Our team is wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at RBM of Alpharetta

June 21, 2024

RBM of Alpharetta, it’s one of the best dealerships I have dealt with. The minute you walk in the door everyone is so friendly and helpful. You feel right at home. I can’t say enough about Dan Berry. I w More

by pamhaselton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2024 -

RBM of Alpharetta responded

Hello Pamhaselton, We can't thank you enough for your wonderful review! It's fantastic to hear that Dan Berry provided you with such a positive experience during your visit to our dealership. At RBM of Alpharetta, we strive to deliver excellence in every aspect of our service, and it's clear that Dan embodies that commitment. We'll be sure to recognize Dan Berry for his outstanding performance and dedication to customer satisfaction. Thank you for choosing us, and we look forward to serving you again in the future! Best Wishes, Your Friends and Family at RBM of Alpharetta

June 18, 2024

We’ve been their customers for last 10 years. to buy or lease always friendly very professional They give best sales service . More

by roohisoheila
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Hina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 18, 2024 -

RBM of Alpharetta responded

Hello Roohisoheila, It’s really rewarding hearing that our sales team was able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come! Best wishes, Your Friends and Family at RBM of Alpharetta

June 17, 2024

Jeff - excellent service again! Thank you for another wonderful experience. It’s always a pleasure to partner with you. A special thank to Donnie and to Rachel for their service as More

by GF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2024 -

RBM of Alpharetta responded

Hi GF, Wow, thank you for your kind words! We’re thrilled that Jeff Twiggs, Donnie Moore and Rachel Collins were able to provide you with such a positive experience at our dealership. We believe in going above and beyond for our customers, and its fantastic to hear that Jeff made your car buying journey memorable and enjoyable. We’ll be sure to share your feedback with Jeff Twiggs and commend him for his outstanding service. We look forward to welcoming you back to the RBM of Alpharetta family! Best Wishes, Your Friends and Family at RBM of Alpharetta

June 17, 2024

Many thanks to Lori for her excellent customer service and patience with us. We went in to test drive a GLA300, but it turned out to be too small for our needs. Lori quickly pivoted to the larger GLC300, More

by ssiegel1966
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lori Mohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Manzur
Report | Print
Jun 18, 2024 -

RBM of Alpharetta responded

Hello Ssiegel1966, Thank you for taking the time to share your feedback! We're thrilled to hear that Lori Mohr made your experience at our dealership exceptional. Our team works hard to ensure that every customer receives personalized attention and expert guidance, and it's clear that Lori went above and beyond to assist you. We'll make sure to pass along your kind words to Lori Mohr and celebrate her dedication to customer satisfaction. We appreciate your business and hope to see you again soon! Best Wishes, Your Friends and Family at RBM of Alpharetta

June 12, 2024

Britt and team did an excellent job in helping me with our purchase. He quickly followed up on any questions and made sure I was finished with all the paperwork and driving my new car in less than an hou More

by tjaeger002
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Britt L. Kaminsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2024 -

RBM of Alpharetta responded

Hello tjaeger002, Thank you for your glowing review! We’re delighted to hear that your experience with Britt Kaminsky exceeded your expectations. Providing exceptional service and helping our customers find their perfect Mercedes is our passion, and it’s wonderful to know that we achieved that with you. We’ll be sure to pass along your kind words to Britt Kaminsky and the rest of our team. We appreciate your business and look forward to serving you again in the future! Best Wishes, Your Friends and Family at RBM of Alpharetta

June 12, 2024

Wow! ! Britt was very patient, very kind, professional and provided the best purchase experience ever! We thank him and the team members for making us fee More

by Waldon.ebills@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Britt L. Kaminsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2024 -

RBM of Alpharetta responded

Hello Waldon.ebills@gmail.com, Congratulations on your new vehicle! We are so appreciative of your feedback about your experience with Britt Kaminsky. We are delighted to hear that our team was able to deliver such exceptional service and help you find the perfect car. We look forward to assisting you for many years to come and are here to help should you need us. We wish you many miles of enjoyment! Best wishes, Your Friends and Family at RBM of Alpharetta

June 12, 2024

Outstanding job ordering and delivering my new CLE 450. Perfect car and was delivered sooner than I thought. Linda Lu is a real pro More

by Cspeak1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Linda Luu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2024 -

Cspeak1 responded

Wonderful dealership full of professional ready to help. Like shopping for candy in a candy store.

Jun 13, 2024 -

RBM of Alpharetta responded

Hi Cspeak1, Congratulations on your beautiful Benz! Thank you for choosing RBM of Alpharetta! It is our top priority to give guests an outstanding experience. It's wonderful reviews like yours that truly represent what we strive for everyday! With that being said, it is a delight to hear Linda Luu ensured you had a great time while searching for the perfect vehicle that best suits your needs! We look forward to assisting you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at RBM of Alpharetta

June 11, 2024

Jeff Twiggs has done it again. He found me the perfect car yet again. This is the 3rd car we have purchased from Jeff and RBM of Alpharetta and they knocked it out of the park! More

by DEXTERSCAMPBELL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Byrd
Report | Print
Jun 13, 2024 -

RBM of Alpharetta responded

Hi DEXTERSCAMPBELL, Our team was elated to read that Jeff Twiggs took fantastic care of you. We are incredibly grateful to have earned your business and a lifelong loyal customer too! Congratulations on your new Mercedes-Benz! Enjoy and welcome to the RBM of Alpharetta Family! Best Wishes, Your Friends and Family at RBM of Alpharetta

1
...
46
47
48
...
581