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RBM of Alpharetta
Alpharetta, GA
5,782 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,782 reviews
February 21, 2023
As always Reza together with RBM of Alpharetta provided us top service. We feel save purchasing our cars from there knowing we are taken care of. us top service. We feel save purchasing our cars from there knowing we are taken care of. More
by Mb
February 21, 2023
Great experience at RBM of Alpharetta! Andy Sayers was professional, patient and helpful though we were looking at a pre-owned non-Mercedes vehicle. He eventually managed to get us a reaso Andy Sayers was professional, patient and helpful though we were looking at a pre-owned non-Mercedes vehicle. He eventually managed to get us a reasonable offer and the vehicle has been amazing! The finance office was great as well, explaining the various available plans without trying to hard sell. We were in and out the door within the hour. : ) More
by JC
Employees Worked With
Andy Sayers
February 21, 2023
Dan was such a pleasure to work with! He was super patient as my husband and I test drove multiple vehicles, and we did not feel pushed into the sale. Being pregnant, I appreciated that D He was super patient as my husband and I test drove multiple vehicles, and we did not feel pushed into the sale. Being pregnant, I appreciated that Dan focused on our needs as parents, and understood when we wanted to take a break for lunch before making a decision. He communicated very well during the actual purchase portion, keeping us updated and making sure things moved along in all departments, even on a busy Saturday. It was a very pleasant car-buying experience, and I would recommend him and this dealer for anyone interested in Mercedes. They obviously keep all departments well-staffed so there is never a long wait for finance, detailing, or your full tour of all the car’s features by their delivery specialist before you drive off the lot (another perk we have never experienced at a dealership prior). Five stars all around. More
by kcbayer
February 21, 2023
Always a great experience with Mr Dan at RBM Alpharetta, He listens and made sure I was knowledgeable about the whole process, All my worries and questions were answered. Mr Dan went above and beyond to ma He listens and made sure I was knowledgeable about the whole process, All my worries and questions were answered. Mr Dan went above and beyond to make sure I got the exact car I wanted at a great deal, This is my second time purchasing a car here and it’s always the same pleasant experience, Honesty and No pressure. Thanks so much I sincerely appreciate. More
by Lara
February 20, 2023
Very help full staff with knowledge of the vehicles to help you make the right decision. Also Matthew was excellent in his guidance and help in setting up the vehicle systems. help you make the right decision. Also Matthew was excellent in his guidance and help in setting up the vehicle systems. More
by Pcsuper
February 20, 2023
This is our second purchase at RBM. We trust Andy to give us an honest price. We trust Andy to give us an honest price. More
by Rbb50
February 19, 2023
Excellent customer service, great salesman. .Very professional and very helpful my agent for ever.Be coming back soon .Very professional and very helpful my agent for ever.Be coming back soon More
by Onos Brisibi
February 19, 2023
I bought a 2020 Lexus GX 460. My salesperson Jeff was awesome. The process was quick and he did not pressure me to get this vehicle. I would recommend him if you want a honest and My salesperson Jeff was awesome. The process was quick and he did not pressure me to get this vehicle. I would recommend him if you want a honest and straightforward person. More
by Green Eyes
Employees Worked With
February 19, 2023
Such an amazing car buying experience at RBM of Alpharetta! Specifically with Sales Professional, Vadim - We traveled from out of state and he was top notch with communication, professionalism, and Alpharetta! Specifically with Sales Professional, Vadim - We traveled from out of state and he was top notch with communication, professionalism, and ensuring we had an outstanding experience from start to finish! He was very honest and made shopping with a trade-in vehicle smooth. Even on a busy day he made us feel important and was sure to take every minute acknowledging any and all questions we may have had. I am so happy with my purchase and glad I traveled the three hours! Thank you, Vadim & RBM! More
by Mrs.cheatham
