RBM of Alpharetta

The service was fantastic from the time you entered the dealership, I felt appreciated. The friendly greeting and smiles started this adventure off great! Dan was so knowledgeable and, patient as I pondere dealership, I felt appreciated. The friendly greeting and smiles started this adventure off great! Dan was so knowledgeable and, patient as I pondered several models and colors options. He was very thorough and took time to confirm my understanding and answer questions. He is so personable. The discussion with finance and the training on feature and benefits was very thorough.. I would highly recommend RBM of Alpharetta and especially Dan Berry!! More

I highly recommend this dealership and Bill Favini; it was my first experience with Mercedes and Bill Favini was an outstanding professional. He answered all my questions and showed me how to use all the was my first experience with Mercedes and Bill Favini was an outstanding professional. He answered all my questions and showed me how to use all the features. When you visit the dealership ask for Bill Favini and you will be glad you did!! More

As a long time Mercedes customer, this was my first purchase from RBM of Alpharetta, and I could not be more pleased, primarily because of the assistance Dan Berry provided during the sales process. H purchase from RBM of Alpharetta, and I could not be more pleased, primarily because of the assistance Dan Berry provided during the sales process. He took great care in understanding my requirement and timeline. He presented several options for both a purchase and a lease. I ultimately chose to purchase a certified pre-owned E350. It met all of my expectations. On the day I picked up the car, Dan went above and beyond in making sure all of the small details were taken care of before I drove off. He is a great guy and a true asset to RBM of Alpharetta. It was a great experience and highly recommend Dan and RBM of Alpharetta for anyone in the market for a Mercedes Benz. You will be taken care of! I would be remiss if I did not mention how smooth the financial part of the day went with Lisa Brennan, Financial Services Director. She was very knowledgeable and walked me through the paperwork that was required in a friendly and professional manner.in a very reasonable amount of time. I then met with Reagan Sparkman, Customer Experience Consultant. She guided me through all of the features and functionality of my new vehicle in an educated and fun manner. She knew the car inside and out and patiently helped me learn as much as I could during my visit. Again, a great overall experience. More

The experience at RBM Mercedes Alpharetta was exceptional. It was so positive, I’m writing a review and did not even buy a car with them. Gwen Moss was amazing to work with. We appreciated her pa exceptional. It was so positive, I’m writing a review and did not even buy a car with them. Gwen Moss was amazing to work with. We appreciated her patience, friendliness and most importantly, her transparency. Had the had the configuration we were looking for I would have bought from her. We full intend to reach out to Gwen next time we are shopping for a new vehicle. More

Great service! Walked out with a beautiful car same day! Royce took wonderful care of us. Walked out with a beautiful car same day! Royce took wonderful care of us. More

Reza was perfect from start to finish,Thank you so much. It was our first Mercedes Purchase and the customer care was amazing. Donnie,Thank you for everything. Amazing service highly recommend thank you R It was our first Mercedes Purchase and the customer care was amazing. Donnie,Thank you for everything. Amazing service highly recommend thank you Reza again . More