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RBM of Alpharetta

Alpharetta, GA

Overview
Employees
Reviews
Vehicles
5.0
5,782 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,782 reviews

February 08, 2023

Exceptional customer service, Reza fantastic personality and knowledgeable. Reza took great care of us yesterday. More

by GCunningham3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2023 -

RBM of Alpharetta responded

Thank you, Glenda, for the wonderful review. We are pleased to hear that Reza took excellent care of you during your visit. Congratulations on your new car and we look forward to seeing you for service. Best wishes, RBM of Alpharetta

February 07, 2023

Juwan shields was amazing he helped us with everything. He did a amazing job. 5 star review. More

by krushangp09
Recommend Dealer
Yes
Employees Worked With
Juwan Shields
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February 07, 2023

He was really helpful and kind person and suggested us a good options we would like to work with him again. More

by nehal.patel1016
Recommend Dealer
Yes
Employees Worked With
Juwan Shields
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February 07, 2023

Andy was one of the most courteous, likeable salesmen we have ever met. He was helpful and is truly an outstanding asset to your organization. More

by art1123
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andy Sayers, Ramona Razavi
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Feb 13, 2023 -

RBM of Alpharetta responded

Thank you, art1123, for the wonderful review. We are pleased to hear that Andy took excellent care of you during your visit. Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

February 06, 2023

Juwan Shields was professional, transparent, efficient, and very knowledgeable. He showed many different options without pressuring me and ultimately helped me find the right car for me and my family. I lo More

by drbaharanyi
Recommend Dealer
Yes
Employees Worked With
Juwan Shields
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February 05, 2023

Friendly and very efficient. They answered all of questions and made us feel comfortable. Highly recommended. More

by Johnbu4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Favini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reagan Sparkman
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Feb 07, 2023 -

RBM of Alpharetta responded

Thank you, John! Your kind words do not go unnoticed. We really appreciate it. Bill is a wonderful salesman and we are so glad that your experience matched that. Thank you so much for sharing your experience with us. Congratulations and happy driving! Sincerely, RBM of Alpharetta

February 04, 2023

I have been a customer of this location since it opened here in Alpharetta. Rich Alder in Sales is very knowledgeable, easy to work with, and not pushy. Steve Byrd and the Service Department have always More

by Aimee_D
Recommend Dealer
Yes
Employees Worked With
Steve Byrd, Rich Alder
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Feb 07, 2023 -

RBM of Alpharetta responded

Thank you, Aimee, for your continued loyalty and buisness! Your wonderful review is greatly appreciated. We are thrilled to hear that you have had an overall positive experience with all parts of RBM of Alpharetta. We hope that Rich, Steve and the rest of our dealership can continue to delight you. We appreciate you taking the time to share another great experience with us! Happy driving, RBM of Alpharetta

February 04, 2023

Juwan Shields is a young talent and got a lot of knowledge on the modern cars. Thanks Juwan. More

by jitendrarout
Recommend Dealer
Yes
Employees Worked With
Juwan Shields
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Feb 07, 2023 -

RBM of Alpharetta responded

Thank you, jitendrarout, for the kind words! We are pleased to hear that Juwan took excellent care of you during your visit. Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

February 03, 2023

Juwan was a very helpful and knowledgeable salesperson. I had questions pertaining to the "mild hybrid" vehicles. Juwan was helpful and extremely patient. He explained technology and helped put my mid at e More

by mdpratcher1
Recommend Dealer
Yes
Employees Worked With
Juwan Shields
Report | Print
Feb 07, 2023 -

RBM of Alpharetta responded

Thank you, Mdpratcher1! We really appreciate your kind words about Juwan and RBM of Alpharetta. We are so glad that Juwan was able to provide you with such a positive experience! Your complete satisfaction is our main priority and we would be happy to answer any further questions you have. Best wishes! RBM of Alpharetta

February 01, 2023

I had a phenomenal experience at this dealership. My Salesman Reza Azizi was amazing and had exceptional service. More

by David Jacobs
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 02, 2023 -

RBM of Alpharetta responded

Thank you, David, for your kind words. Juwan is fantastic and we are so glad that your experience matched that. Thank you for sharing with us! All the best, RBM of Alpharetta

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