RBM of Alpharetta - Service Center

This was my first contact with RBM. We just got our pre-owned Airstream Interstate GT and had some issues. RBM is the closest dealership so I contacted them for advise. They were very r We just got our pre-owned Airstream Interstate GT and had some issues. RBM is the closest dealership so I contacted them for advise. They were very responsive and Don was very helpful! We intend to make them our dealership of choice and look forward to working with them in the future. More

I would never recommend this location for car service. They do not resolve any issues. There is a person named Matthew Brown who assists me every time I come in for service, but he never resolves the prob They do not resolve any issues. There is a person named Matthew Brown who assists me every time I come in for service, but he never resolves the problems. For example, I went in because my tire pressure kept dropping, possibly due to a nail stuck in the tire. Instead of helping me fix it, he simply told me to replace the tires. So if a car has a problem that could be repaired, why suggest replacing the whole part? It’s all about making money for them. They never actually resolve the problem. Additionally, even after my car service was finished, it sat ready for almost an hour before I could pick it up, and Matthew didn’t care to inform me. I had to ask if it was ready. They really don’t care about customers, and I would never recommend this place. More

Excellent sales and service experience. The staff is very friendly and knowledgeable. I highly recommend them.. The staff is very friendly and knowledgeable. I highly recommend them.. More

Jeff Corey in service! Lori Mohr in sales! They are the best not only in Atlanta but of all the MB dealerships we have used in the past. Jeff always gets me in and out of Lori Mohr in sales! They are the best not only in Atlanta but of all the MB dealerships we have used in the past. Jeff always gets me in and out of service super quick! And is knowledgeable about everything that my different models need. We recently added a CPO GLE and Lori had us in and out in less than an hour with all paperwork signed and complete. Wouldn’t go to any other! Thank you!! More

My experiences at RBM ofAlpharetta from Sales and now a very happy customer of RBM of Alpharetta’s Service Dept. have all been at or above the level I had hoped for as a Mercedes Benz customer! Don Ratajsk very happy customer of RBM of Alpharetta’s Service Dept. have all been at or above the level I had hoped for as a Mercedes Benz customer! Don Ratajski is a fantastic, knowledgeable service consultant who cares about his customers! More

I brought my E350 in for service on April 27, 2024. As always, my service advisor, Andrei Bucatari, was excellent in every way. From his knowledge of my car, coupled with his always going out of his wa As always, my service advisor, Andrei Bucatari, was excellent in every way. From his knowledge of my car, coupled with his always going out of his way to make me feel valued, Andrei combines all the aspects of what an ideal service advisor should be. I am fortunate to know Andrei for over 5 years and he has always gone above and beyond to take care of me and make me feel like a member of the RBM of Alpharetta family! More