RBM of Alpharetta

Not addressed my concerns. Not replied to the text messages. Not attended phone calls. Service Rep Miquel Santana thought very smart by lie to me stating AI issues and bla bla Not replied to the text messages. Not attended phone calls. Service Rep Miquel Santana thought very smart by lie to me stating AI issues and bla bla bla. Car was not serviced at all. Planning to sell this RBM vehicle. Sold this vehicle. Not interested in buying another MBZ More

Don Ratajski is the service advisor who I have been with working with since I first got my car from this dealership. He is always such a joy to work with and always makes the stressful task of getting my ca working with since I first got my car from this dealership. He is always such a joy to work with and always makes the stressful task of getting my car serviced such an easy transition. I truly appreciate his professionalism and kindness and it has been a pleasure to have him as my service advisor. More

It is a pleasure to write this 5 star review and share my very positive experience at RBM, Alpharetta. I am very appreciative of the competence and responsiveness of Daren Ball, Service Advisor, and the inc very positive experience at RBM, Alpharetta. I am very appreciative of the competence and responsiveness of Daren Ball, Service Advisor, and the incredibly helpful information and further repairs from Jody Shellenbarger, Shop Foreman. It is great that each is so committed to competent service work, and to caring customer service; a fantastic experience. I really appreciate both Daren and Jody; thank you both! I brought my RV for service work, and even though I live out of town, when I am in the area travelling, I will be sure to make an appointment as needed. My RV is running great after the competent service at RBM. Again, thank you all! Bob G. More

Absolutely great experience with Bill Favini. Very helpful with our needs. Highly recommend Bill and RBM of Alpharetta. Cindy Herndon Rick Kirby Very helpful with our needs. Highly recommend Bill and RBM of Alpharetta. Cindy Herndon Rick Kirby More

This was my first contact with RBM. We just got our pre-owned Airstream Interstate GT and had some issues. RBM is the closest dealership so I contacted them for advise. They were very r We just got our pre-owned Airstream Interstate GT and had some issues. RBM is the closest dealership so I contacted them for advise. They were very responsive and Don was very helpful! We intend to make them our dealership of choice and look forward to working with them in the future. More

I would never recommend this location for car service. They do not resolve any issues. There is a person named Matthew Brown who assists me every time I come in for service, but he never resolves the prob They do not resolve any issues. There is a person named Matthew Brown who assists me every time I come in for service, but he never resolves the problems. For example, I went in because my tire pressure kept dropping, possibly due to a nail stuck in the tire. Instead of helping me fix it, he simply told me to replace the tires. So if a car has a problem that could be repaired, why suggest replacing the whole part? It’s all about making money for them. They never actually resolve the problem. Additionally, even after my car service was finished, it sat ready for almost an hour before I could pick it up, and Matthew didn’t care to inform me. I had to ask if it was ready. They really don’t care about customers, and I would never recommend this place. More

Excellent sales and service experience. The staff is very friendly and knowledgeable. I highly recommend them.. The staff is very friendly and knowledgeable. I highly recommend them.. More