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359 Reviews of RBM of Alpharetta - Service Center
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June 14, 2022
Steve Byrd did a great job of ensuring my vehicle was in great shape after servicing. great shape after servicing. More
by Okonkwo
Employees Worked With
Helpful June 14, 2022
Steve Byrd at RBM of Alpharetta Had my car done and completed in great time. Great customer service and the price for the repairs was fair market value. If you need your Mercedes treated right RBM and completed in great time. Great customer service and the price for the repairs was fair market value. If you need your Mercedes treated right RBM and Steve is where you want to take it. this is the place . Thank you Steve for changing my mind about car dealerships service department. More
by majorjackson
Employees Worked With
June 14, 2022
This is our second Mercedes SUV from RBM of Alpharetta. Steve Byrd has been our goto guy for service, and would highly recommend the dealership and Steve for your service. Steve Byrd has been our goto guy for service, and would highly recommend the dealership and Steve for your service. More
by tc
June 11, 2022
I did not receive an email to Rate my most recent service. My Advisor is Tobias Gilmore and on my last 2 Services I would rate him 5 stars. Both services were new to RBM of Alpharetta with the instal service. My Advisor is Tobias Gilmore and on my last 2 Services I would rate him 5 stars. Both services were new to RBM of Alpharetta with the install of required Hermes Communication module and then the new over the air navigation map new update that required service department update per corporate recommendation. Excellent service and communication with Tobias was excellent On Another issue. RBM needs to take the initiative with dealerrater And add Tobias to service center of RBM of Alpharetta. Thank you again for job well done Larry Allen More
by lj_allen@me.com
Employees Worked With
Tobias Gilmore
May 25, 2022
Very responsive and thoughtful service representatives. Another very good experience with this dealership from scheduling to execution. Another very good experience with this dealership from scheduling to execution. More
by Davidblevendusky
Employees Worked With
May 20, 2022
Overall, the dealership is run professionally and certainly caters to people who demand and expect quality service and attention. Andrei is no exception to that standard. Top quality dealership and certainly caters to people who demand and expect quality service and attention. Andrei is no exception to that standard. Top quality dealership and staff. More
by Nfici
Employees Worked With
May 05, 2022
I received a notice from Mercedes Benz to install the Augmented Reality control Module and scheduled an appointment with Steve Byrd. The installation was excellent and very fast. Steve is very professi Augmented Reality control Module and scheduled an appointment with Steve Byrd. The installation was excellent and very fast. Steve is very professional and highly efficient and easy to work with. Look forward to working with Steve again when Mercedes Benz delivers the missing Hermes Communication Module for our 2021 GLE300 SUV. More
by lj_allen@me.com
May 05, 2022
SteveByrd is without a doubt the Best service representative in the industry. I have complete faith in dealing with Steve and have done so for over 15 years-none no better!! representative in the industry. I have complete faith in dealing with Steve and have done so for over 15 years-none no better!! More
by Charliebrown2605
Employees Worked With
May 04, 2022
My 5 Star rating is for the Service Dept. and in particular my Service Advisor, Steve Byrd for providing Exceptional Customer Service and in particular my Service Advisor, Steve Byrd for providing Exceptional Customer Service More
by Steve Stevens
Employees Worked With
May 03, 2022
I’ve been having both my Mercedes vehicles serviced with RBM of Alpharetta for several years now. Steve Byrd has been my service advisor and I cannot say enough good things about both him and the dealership RBM of Alpharetta for several years now. Steve Byrd has been my service advisor and I cannot say enough good things about both him and the dealership. More
by Merclover
Employees Worked With
