Rallye Acura

I set up an appointment for my NYS inspection, and to have my clutch looked at, as it was not grabbing all the time. The Saturday before my scheduled appointment, I was on the LIE and the car lost power have my clutch looked at, as it was not grabbing all the time. The Saturday before my scheduled appointment, I was on the LIE and the car lost power and would not respond when put into 1st or any gear. I had the car towed to the dealer, it was Saturday at 4:45 PM, Chad was there ready to leave for the day, he was so helpful took care of me and even gave me a loaner car. My 2010 TSX has only 11700 miles on it and the clutch was gone. I have been driving manual for at least 40 years, and never had a clutch go on me before. Chad informed me that the clutch was not covered under warranty, but since I had been a customer for so long he was able to look up my history with my previous manual transmission car (which was a 1995 Integra), he managed to get a good portion of the repair covered. He kept me informed all week as to the status of the negotions to limit the cost of the repair. My clutch feels better than it did when I purchased the car new and I am extremely satisfied with the repair and with the attention I received from Chad. More

My overall experience with this dealership has been great. Patrick was exceptional and Joseph was great in helping add additional features to my car. I recently went in for service and the experience w great. Patrick was exceptional and Joseph was great in helping add additional features to my car. I recently went in for service and the experience was far superior than any other dealership I have been to. Melissa assisted and was fantastic to work with. I would highly recommend this dealership to anyone getting a new car or service. More

This is positively the best service department I have ever been too! Chad and Enza are 2 of the nicest people I have ever met. You should be proud to have such wonderful employees as them. It is a pleasu ever been too! Chad and Enza are 2 of the nicest people I have ever met. You should be proud to have such wonderful employees as them. It is a pleasure to do business at Rallye and I will continue to purchase and service cars there,just as long as these 2 are there! They make it a very pleasant experience for me, and should be commended on there excellent customer service. I can't thank them enough, and I hope I have enlightened you on 2 very important employees! Thank you, Carol Zeifman More

I came in for an A1 Service to my 2010 Acura MDX. Upon pulling up I was greeted by a young man who noted some information and directed me into the service area where I met Chad. Chad was professional, pol pulling up I was greeted by a young man who noted some information and directed me into the service area where I met Chad. Chad was professional, polite and promptly reviewed and confirmed my services, including two recall items that needed to be done. He had a clean loaner car waiting. He called when the vehicle was ready and was a pleasure to work with. A very nice, stress-free service experience. More

Replaced my 2011 TL with a 2012 TL. Danny Park had everything ready for me. The transaction was quick and easy as always. Greeted as a valued customer and called by name by everyone I came in contact everything ready for me. The transaction was quick and easy as always. Greeted as a valued customer and called by name by everyone I came in contact with, from top management to parking attendants. Have recommended Rallye Acura to all my friends. The Service Dept & Mike Denfield couldn't be nicer or more helpful. Always treated courteysly. The waiting area is comfortable with drinks and snacks available. Service is always prompt, the car returned clean and washed. The dept always follows up to make sure that there are no lingering problems. There never are! Rallye Acura really has its act together! More

Jeri Billman and Jay Rosenthal are the best in the business. Having purchased and leased car for many years, over 6 cars from Rallye Acura, there is no other place to obtain a car. I haven't experi business. Having purchased and leased car for many years, over 6 cars from Rallye Acura, there is no other place to obtain a car. I haven't experienced the service department since nothing ever goes wrong with the cars. Sam Gadkar who handles the insurance and after-market sales is great to deal with. There is no pressure sales and Sam's suggestions are valuable. More

I came in for a lot of work on my 2010 TSX and I was told that it would be done by 9:00am. I got out at 8:30am the service was outstanding from start to finish. You team is the best in class.. Keep up the g that it would be done by 9:00am. I got out at 8:30am the service was outstanding from start to finish. You team is the best in class.. Keep up the great work More

The service was great. Everyone was helpful and willing to answer every question i had. I am so happy that I purchased my Acura there. to answer every question i had. I am so happy that I purchased my Acura there. More

I have bought many new cars over the last 20 years. This, by far, was the most pleasurable, easy and seamless transaction I have ever experienced. Chris Bello was an absolute pleasure to deal with. He was st by far, was the most pleasurable, easy and seamless transaction I have ever experienced. Chris Bello was an absolute pleasure to deal with. He was straight-forward, honest and just always available for any questions or concerns I may have. Not only will I recommend this dealership and Chris Bello to friends, but I will be buying cars through Chris Bello in the future if I ever needed another car. More

Visits to car dealers were very stressful and uneasy because of their push attitude. Unlike some other dealerships I've been to, at Rallye Acura, Anthony was very friendly,attentive and listening. It because of their push attitude. Unlike some other dealerships I've been to, at Rallye Acura, Anthony was very friendly,attentive and listening. It was nice to be able to keep calm so I could make good decisions. Looking forward to future visits to Rallye Acura. More