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Rallye Acura - Service Center

Roslyn, NY

4.8
1,824 Reviews

1,824 Reviews of Rallye Acura - Service Center

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February 10, 2019

3 minutes The best si far but the car cleaning needs to Ge better. The car service even when I don’t have an appointment is the best. Thank you More

by MSUARDY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Faith Egan, Andrew Barbot
Feb 11, 2019 -

Rallye Acura responded

Thank you for sharing your feedback with us. We're sorry to hear that your service experience did not meet up to our five-star standards. If you would like to further discuss your previous visit, in efforts to make your next one better, please give us a call! We hope to hear from you. Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

February 10, 2019

Excellent service , courteous staff, great experience. Waiting time was appropriate, the place provided a loaner car, the car was clean at pick up, and overral impressi More

by Laura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2019 -

Rallye Acura responded

Thank you so much for sharing your positive feedback with us. It is a pleasure to hear that our staff was of great assistance during your visit. If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

February 07, 2019

Overall great experience Professional and efficient. Gets the services requested done. Provides details and information of the results of service. Offers a complimentary multi More

by richyoo116
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Reilly
Feb 07, 2019 -

Rallye Acura responded

Thank you for taking the time to share your experience with us. It is a pleasure to know that our team was of great assistance during your visit. If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

February 05, 2019

Fantastic Customer Service I brought my car in for service today and I was very pleased. Chad Tammaro was professional, knowledgeable, and extremely helpful. Enza was welcoming More

by Cars
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2019 -

Rallye Acura responded

Thank you for taking the time to share your experience with us. It is a pleasure to know that Chad made your service visit so enjoyable. If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

February 04, 2019

Fantastic service From start to finish my experience was outstanding. I was there to replace a part and was greeted warmly and explained what the problem was. I was tol More

by Alimic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2019 -

Rallye Acura responded

Thank you for taking the time to share your experience with us. We are so happy to hear that your visit from start to finish was so outstanding. If you have any questions, please feel free to reach out. We look forward to seeing you in the future!

February 03, 2019

I was greeted with a smile and I was kept informed Friendly service. The waiting area is one of the nicest I’ve been in. The staff tries to get you in and out as quickly as possible. More

by KTPARKER25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Feb 04, 2019 -

Rallye Acura responded

Thank you for taking the time to share your experience with us. We are so happy to hear that our team was of great assistance. If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

February 03, 2019

Oil change and inspection Everyone was helpful, especially Prasad. My service was done correctly and on time. Would recommend getting any service done at rallye Acura. Great jo More

by MASTRO22LI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Prasad
Feb 04, 2019 -

Rallye Acura responded

Thank you for sharing your experience with us. We are so happy to know that Prasad was of great assistance during your service visit. If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

February 01, 2019

Inspection and oil change I was greeted upon entering the service are and directed to Chad. He was very friendly and understood what I wanted to have done. Service was done More

by malper1942
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Tomeo
Feb 01, 2019 -

Rallye Acura responded

Thank you for taking the time to share your experience with us. We are so happy to hear that Chad was of great assistance during your service visit. If you have any questions, please feel free to reach out. We look forward to seeing you in the future!

January 31, 2019

Good experience as always Service advisor and tech listened to my concerns. They explored every avenue to fix the problems. They were prompt and always kept me updated. They More

by DMANGAN2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Oneill
Jan 31, 2019 -

Rallye Acura responded

Thank you for taking the time to share this thoughtful review. We are so happy to hear that your experience while working with our team went so well. If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

January 27, 2019

Unnecessary service Went in for a simple inspection and was told car needed a tire rotation after I was at the dealer 1 month prior. So they either never did it or wanted More

by DAFALCON71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andrew ( ANDY ) Fleming
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