Rallye Acura - Service Center

Scheduled Service First time here and it won’t be my last, Make sure you see Chad. Very attentive asked me all the questions and explained about the tire plan I have. I First time here and it won’t be my last, Make sure you see Chad. Very attentive asked me all the questions and explained about the tire plan I have. I came in with 4 different issues, updated me on what was happening and my next steps. What I like the most I didn’t feel like it was a sales transaction. More

Great customer service I drove from Brooklyn to Rallye Acura to service my car for a reason their customers service and expertise are top notch. I was greeted by Kee Young M I drove from Brooklyn to Rallye Acura to service my car for a reason their customers service and expertise are top notch. I was greeted by Kee Young Moon and I explain to him about my vehicle condition, he explained detail clearly what the service technician will performs and after short period waiting time my car is ready with a complimentary car wash. Thank You Kee Young Moon and your service team. More

Great Service. Service staff very friendly, attentive, and knowledgeable. Even though I didn't buy the car from this dealership there was no discrimination when the Service staff very friendly, attentive, and knowledgeable. Even though I didn't buy the car from this dealership there was no discrimination when the car needed servicing. If I buy another Acura I would buy it from them. Don't have a bad thing to say about them. More

Excellent Service and Great Customer Service. Go to Joanys Santiago. Received a loaner. My car was washed nicely. Very understanding to customer needs. Go ther Service and Great Customer Service. Go to Joanys Santiago. Received a loaner. My car was washed nicely. Very understanding to customer needs. Go there. More

Never Disappointed With Rally Acura's Fantastic Service!! I needed new tires and as usual, I received wonderful customer service as well as top-of-the-line tires at a discounted price. Chad Tammaro has to be I needed new tires and as usual, I received wonderful customer service as well as top-of-the-line tires at a discounted price. Chad Tammaro has to be one of the best dealer service reps I've ever encountered (I've encountered ALOT) and does wonders for Rallye Acura's name and brand. I was able to drop my car off and pick up a loaner with ease and I got great advice regarding the wheel alignment and tire types. I also got my car detailed and it looks brand new. And to top off this fantastic experience, they changed my oil on the house! I am never disappointed when I take my car (my baby) to Rallye Acura and Chad T. is simply awesome!! :) More

Never Disappointed I just had to bring in my car for routine maintenance and as always I saw Chad. I never dread having to go to Rallye because I know that Chad will an I just had to bring in my car for routine maintenance and as always I saw Chad. I never dread having to go to Rallye because I know that Chad will answer all my questions, recommend only whats needed and make the entire experience from drop off to pick up easy and enjoyable. I am always impressed that with all the people he deals with Chad always makes me feel like part of the family asking about my daughter or the recent vacation I went on. He provides personalized service and that's why I won't go to anyone else, or to anywhere else. More

They try hard & Quick service This is the second time I've been there for service. You can see they were trying very hard to impress. Service is quick and correct in comparison t This is the second time I've been there for service. You can see they were trying very hard to impress. Service is quick and correct in comparison to Acura of Manhattan which doesn't exist any more. Don't make an appointment after 10:30 AM. That's when they run out of bagels. The waiting area his comfortable with WiFi. Everyone was very pleasant. When they're finished, the car is waiting outside at the door. All was very impressive. More

Best service I have ever experienced I dealt with service advisor Norman Ryder. He is honest, professional, helpful, trustworthy and personable. He actually made my service experience e I dealt with service advisor Norman Ryder. He is honest, professional, helpful, trustworthy and personable. He actually made my service experience enjoyable. He treated me with respect and took the time to explain everything. He is extremely courteous and friendly. He took the time to introduce me to the service manager, Mike Denfeld who make a very favorable impression on me. Mr. Ryder kept me totally informed of what the service would entail and kept me informed of the progress. You can purchase or lease an Acura at a number of different dealers, but as far as I am concerned there is only one place to do it and that is Rally Acura in Roslyn because of their superior service dept. It is first-rate in every respect!!! More

Amazing service department The service department is top notch. Thorough, knowledgeable and considerate. Great customer service. Stays on time and completes work within promised The service department is top notch. Thorough, knowledgeable and considerate. Great customer service. Stays on time and completes work within promised time. Excellent work and competitive price More

Great Sales, and Service Teams Great Sales, and service staff. I can't recommend my salesman Danny Park enough. The whole experience went so smooth that a few months after getti Great Sales, and service staff. I can't recommend my salesman Danny Park enough. The whole experience went so smooth that a few months after getting an MDX for my wife, I picked up a TLX for myself from him. My trade-in was purchased from Paragon only because they had the vehicle I wanted in stock, and that whole experience at Paragon was so stressful, and disjointed that I never set foot in that dealership again despite being given a few free oil changes. My purchases at Rallye were both stress free, and happy experiences, which is how getting a new vehicle should be! The service staff have also been great. Keeyoung Moon, and Norman have always been great at communication, and keeping me in the loop on the status of my vehicles. I''ve had a couple of services, and warranty repairs, and I have to say everything has always been handled very professionally. More