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Rallye Acura - Service Center

Roslyn, NY

4.8
2,088 Reviews
Call Service Center (516) 344-8585

2,088 Reviews of Rallye Acura - Service Center

Sort by
May 06, 2022

They are always professional, knowledgeable and supportively friendly. It is a pleasure to deal with them More

by bobhab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Enza Comito
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May 09, 2022 -

Rallye Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Charles Ludeman (SVC MGR) 516-625-7777

May 05, 2022

Very expensive and in affordable prices other dealers are much cheaper and less waiting time More

by BANGLA786
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Enza Comito
Report | Print
May 05, 2022 -

Rallye Acura responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Stefanie Horn (GM) 516-625-7070

May 04, 2022

1st time we had a problem. Service call for routine oil change. Eight days later, found oil leaking underneath. Returned to dealer and had to wait too long for the job to be More

by Bayside60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles-head of serviced department - 5 stars, Kenny Persaud
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May 05, 2022 -

Rallye Acura responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact me directly. We’d love to get to the bottom of this and turn things around for you. Charles Ludeman (SVC MGR) 516-625-7777

May 03, 2022

very pleasant and quick service and very professional will definetely go back appointment was easy too More

by SAKHAEEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enza Comito
Report | Print
May 04, 2022 -

Rallye Acura responded

Thank you for taking the time to share your feedback with us. Enza and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Charles Ludeman (SVC MGR) 516-625-7777

May 03, 2022

Service at Rallye is always fast and efficient. No nonsense and very professional all the time. More

by GEORGE4NYY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enza Comito, Kenny Persaud
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May 04, 2022 -

Rallye Acura responded

George, We appreciate your business and our service team looks forward to serving you again soon! Charles Ludeman (SVC MGR) 516-625-7777

May 02, 2022

Whenever You have a question you got an answer. Always efficient and professional, knowledgeable and patience More

by JCLUCKYL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Pergolizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Enza Comito
Report | Print
May 02, 2022 -

Rallye Acura responded

Thank you for choosing Rallye Acura, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Charles Ludeman (SVC MGR) 516-625-7777

April 29, 2022

Nice service. Helpful. But my name is Nancy Prompt delivery and easy to schedule delivery More

by NANCYAKB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Enza Comito, Kenny Persaud
Report | Print
May 02, 2022 -

Rallye Acura responded

Thanks for the 5 star rating of Rallye Acura. We appreciate your business and hope to see you again soon! Charles Ludeman (SVC MGR) 516-625-7777

April 28, 2022

New experience with Rallye Acura. Extremely satisfied with this company and there employees Definitely recommend them to others. More

by EREYMAN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Pergolizzi Five stars
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Apr 28, 2022 -

Rallye Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rallye Acura. Charles Ludeman (SVC MGR) 516-625-7777

April 28, 2022

Very helpful. Always available if there is a problem or not. Chad and Enza always follow up and are concerned things are dealt with properly. More

by KNOWLESJAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Enza Comito
Report | Print
Apr 28, 2022 -

Rallye Acura responded

Thank you for your business and this review, Jan. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Charles Ludeman (SVC MGR) 516-625-7777

April 27, 2022

Everyone was nice and professional. They took care of what needed to be taken care of in a punctual time More

by RYANCBARTOLOME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2022 -

Rallye Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Ryan, and don't hesitate to let us know if we can be of further assistance. Charles Ludeman (SVC MGR) 516-625-7777

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