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Rallye Acura - Service Center

Roslyn, NY

4.8
2,073 Reviews

2,073 Reviews of Rallye Acura - Service Center

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December 30, 2021

Provide the best service to the satisfactory level. I am very happy with the Accura the way they deal with the customer. More

by ZEMALIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enza Comito, keeyyoig moon
Dec 31, 2021 -

Rallye Acura responded

Thank you so much for your excellent review! We are so glad that Enza and our service team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Rallye Acura. Please don't hesitate to reach out if you need anything else. Charles Ludeman (SVC MGR) 516-625-7777

December 21, 2021

Very easy to deal with. Service was done within the appropriate time frame. Waiting area had ample seating and was spaced appropriately More

by TSAV1020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2021 -

Rallye Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye Acura. Charles Ludeman (SVC MGR) 516-625-7777

December 19, 2021

Very clean and efficient in the waiting room. Informed of the progress throughout the wait. More

by KLS
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kenny Persaud
Dec 20, 2021 -

Rallye Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rallye Acura, we look forward to having you as one of our valued customers for many more years to come! Charles Ludeman (SVC MGR) 516-625-7777

December 17, 2021

Very professional group of people. Was treated very respectfully during consultation and the billing dept was delightful. More

by PGARRITAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Persaud
Dec 17, 2021 -

Rallye Acura responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Charles Ludeman (SVC MGR) 516-625-7777

December 13, 2021

They are friendly and will investigate my problems on my vehicle. Need bottle water in the waiting room. More

by FAITH133
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keeyoung Moon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

Rallye Acura responded

Thank you so much for your kind words, Faith, and for taking the time to leave us this wonderful feedback! Charles Ludeman (SVC MGR) 516-625-7777

December 08, 2021

Great service and very satisfied. Kept me up to date at all times with my car needs. More

by GOTINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Rallye Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Charles Ludeman (SVC MGR) 516-625-7777

December 06, 2021

Beter costumer service and car wash at dealership (no vouchers please)It took me 10+ minutes to make an appointment More

by EMILIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember
December 05, 2021

Very professional and helpful. They work as a team to provide comprehensive service for customers More

by MICHELLESCHIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Persaud
Dec 06, 2021 -

Rallye Acura responded

Michelle, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rallye Acura! Charles Ludeman (SVC MGR) 516-625-7777

December 03, 2021

The part was order and delivered to the dealership as expected. It was installed and works fine. More

by KENNY_LI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2021 -

Rallye Acura responded

Thank you, Kenny, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Charles Ludeman (SVC MGR) 516-625-7777

December 03, 2021

This dealer ship is excellent. All are polite. Courteous and really gives a good feeling Service is fantastic. They give detailed information about the car. Can’t complain Excellent More

by SHEILAGUGLANI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Persaud
Dec 05, 2021 -

Rallye Acura responded

We appreciate your business, Sheila, and our team looks forward to serving you again soon! Charles Ludeman (SVC MGR) 516-625-7777

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